Manchester Mazda
Manchester, CT
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Made what I thought was an impossible scenario work. Met our needs beyond expectation. Have had the car for four days and driven over 1200 miles. Right car, right fit our needs beyond expectation. Have had the car for four days and driven over 1200 miles. Right car, right fit More
Jeff Pollard is a top notch technician... highly-qualified, capable, and thorough in his diagnostic explanations. I've specifically asked for Jeff when serious work has to be done. The firs highly-qualified, capable, and thorough in his diagnostic explanations. I've specifically asked for Jeff when serious work has to be done. The first such was a while ago when the hydraulic clutch mechanism was binding on our 1998 Mazda 626. My having tied a rope onto it to pull it up off the floor so impressed Jeff that a mutual bond of respect was established during our short test drive. More recently when a heater hose sprang a leak on the same car I decided to have all the hoses replaced. Knowing that tearing into that vintage engine compartment could cause more problems, I asked for Jeff to do the job. More
As usual you guys were amazing. You provided attentive and timely service that went above and beyond our expectations. No doubt about where are we getting our next car from!!! and timely service that went above and beyond our expectations. No doubt about where are we getting our next car from!!! More
If you are looking for a low-pressure, helpful and friendly dealership Mazda of Manchester is the perfect choice! From test driving to driving my new car off the lot the whole experience was nothing b friendly dealership Mazda of Manchester is the perfect choice! From test driving to driving my new car off the lot the whole experience was nothing but amazing! Everyone went above and beyond to help me find the perfect car and made the whole process as easy as possible! Definitely glad I went with Mazda of Manchester! More
I gave this dealership a 5 because the customer service was excellent. Joe Hawley was super-friendly and honest about the car I was looking into. He also told me more than the standard information, like was excellent. Joe Hawley was super-friendly and honest about the car I was looking into. He also told me more than the standard information, like how it drives if you drive it like a 25 year old rather than a 70 year old, and was honest about the drawbacks of the vehicle. More
My appointment was easy to schedule, I was received promptly at the scheduled time, the waiting area is always clean and comfortable and my car was finished earlier than the offered estimate. They mak promptly at the scheduled time, the waiting area is always clean and comfortable and my car was finished earlier than the offered estimate. They make it hard to complain. Thanks. More
The customer service is excellent. I had limited mobility due to a sports injury, and the employees went out of their way to assist me and make things easy for me. They honor their customers and al mobility due to a sports injury, and the employees went out of their way to assist me and make things easy for me. They honor their customers and always go the extra mile. More
Excellent customer service no pressure tactics!!! The sale staff is awesome (Nora, Stacey, and Lisa) made it an easy purchasing experience. This the second car I have purchased from this dealership. I r sale staff is awesome (Nora, Stacey, and Lisa) made it an easy purchasing experience. This the second car I have purchased from this dealership. I recommend them highly. More
The service desk staff are always friendly, attentive and caring. The estimated cost of repair is nearly 100% accurate. The work performed by the technicians is nearly flawless. caring. The estimated cost of repair is nearly 100% accurate. The work performed by the technicians is nearly flawless. More