Manchester Mazda
Manchester, CT
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I brought my new 2012 CX-9 for some minor warantee work. The service department was very friendly and very knowledgable. Upon dropping my vehicle off, I was able to get a loaner car which made the day easi The service department was very friendly and very knowledgable. Upon dropping my vehicle off, I was able to get a loaner car which made the day easier to manage. Overall, very satisfied with the service department. On another note, I would just like to commend the Mazda of Manchester sales team. I bought my new 2012 CX-9 from Mazda of Manchester and had had a very pleseant experience from the beginning. I had originally gone to other Mazda dealers around the Hartford area and got the typical sales run around and "sales talk". I finally walked into Mazda of Manchester and spoke directly with Michelle Jette (one of the Sales Managers). I told her what options I wanted on the vehicle and the interior/exterior colors. I also mentioned the price I was willing to pay. She did some calculations and 30 minutes later I signed the agreement and bought the car. No haggling, no fuss. This is what car buying should be like. Great Work!!! I would highly recommend this dealership for its sales and service! More
I bought a secondhand Honda Fit from Mazda of Manchester. I had an overall positive experience. The price was reasonable, the employees were awesome, and the service contract was generous. I did end up going I had an overall positive experience. The price was reasonable, the employees were awesome, and the service contract was generous. I did end up going elsewhere for financing, as I was unhappy with the rate that the dealership provided. Other than financing I was very happy with the dealership and have recommended them highly to others. More
Great customer service .. efficient timely cost effective services ... great atmosphere .. highly recommend this dealership for buying a car whether used or new and for having your service work done there. services ... great atmosphere .. highly recommend this dealership for buying a car whether used or new and for having your service work done there. More
Pam at the front service desk, is always very friendly and informative. The services performed are always done on time, and priced fairly. The waiting area is always clean and the seating is comfortable. and informative. The services performed are always done on time, and priced fairly. The waiting area is always clean and the seating is comfortable. More
Dave Small was absolutely wonderful to work with. This was my first time purchasing a car on my own and he made me feel completely comfortable and at ease. A great experience overall! was my first time purchasing a car on my own and he made me feel completely comfortable and at ease. A great experience overall! More
The Staff at Mazda of Manchester made buying a new car easy and enjoyable. My Sales Rep Stacey was very knowledgable and extremely easy to talk to. Not once did I feel pressured to buy or like I was being easy and enjoyable. My Sales Rep Stacey was very knowledgable and extremely easy to talk to. Not once did I feel pressured to buy or like I was being hovered over. She was excellent and should be commended for her excellent customer service. Stacey and Lisa Friedrich even made it possible for me to take home my new car that same day! And considering the shape my old car was is in that made me extremely happy. They were concerned for my safety as well as my happiness and that is so important to me. I have already recommended Mazda of Manchester to several friends. This was my first time buying a brand new car and I couldn't be happier!! Thank you so much to Stacey and Lisa for helping me find the perfect car :-) More
It was an enjoyable experience. No high pressure. Everyone was very polite. Bob was very knowledgable about the Miata I purchased. I negotiated with Lisa and she was avery pleasant to work with. I Everyone was very polite. Bob was very knowledgable about the Miata I purchased. I negotiated with Lisa and she was avery pleasant to work with. I would recommend this dealership to anyone. More
I recently purchased a new vehicle at Mazda of Manchester. From my online "inquiry" to the when I drove away in my new vehicle the service was exceptional. The communication between team members w Manchester. From my online "inquiry" to the when I drove away in my new vehicle the service was exceptional. The communication between team members was clear and everyone was helpful and friendly. More
Everyone was outstanding. Awesome Customer Service. They did a great job from start to finish: processing my credit app, test drive(explaining features of the car), working with my insurance company to tran did a great job from start to finish: processing my credit app, test drive(explaining features of the car), working with my insurance company to transfer the insurance, and processing the paper work after I agreed to lease. More
All the people I dealt with were courteous and friendly. I had planned on buying a particular car on a certain date, however, because of work situation I had to delay purchasing the vehicle by a week which I had planned on buying a particular car on a certain date, however, because of work situation I had to delay purchasing the vehicle by a week which did not present a problem with this dealership. Also, the internet sales manager, Nora Morrissey, the first person I spoke to via phone was very helpful and friendly. Stacey Violette was my salesperson and she did a wonderful job. My overall experience was great. More