Manchester Mazda

(Internet Sale)Mazda of Manchester was great! This was my first new car experience in 15 years. I have shopped several Mazda dealers in the state of CT. The people at Manchester Mazda(Michelle, Nora, Kay my first new car experience in 15 years. I have shopped several Mazda dealers in the state of CT. The people at Manchester Mazda(Michelle, Nora, Kay, Harold and Joseph H) were a pleasure to deal with over the phone, then in person when I made the final purchase. The staff was knowledgeable, professional and courteous. I have a sense of trust and loyalty to this dealership, especially since this was an internet purchase. When I arrived at the dealership to see the car and sign the paperwork, everything went so smoothly. I was given a very thorough walk through of my New CX-9. All the features of the car and the maintenance program was explained. I was even introduced to the service department, where they showed me a brief description of their service checklist. My salesman, Mr. Hawley even set up my phone with the bluetooth system in the car. A few days after purchasing my car I received a follow up phone call from Mr. Hawley to see if I had any questions. Mazda of Manchester made me feel very confident in my buying decision and offered me the car I wanted at a very good price.(it couldn't be beat in CT!) I would definitely purchase another car from Mazda of Manchester! More

I brought my new 2012 CX-9 for some minor warantee work. The service department was very friendly and very knowledgable. Upon dropping my vehicle off, I was able to get a loaner car which made the day easi The service department was very friendly and very knowledgable. Upon dropping my vehicle off, I was able to get a loaner car which made the day easier to manage. Overall, very satisfied with the service department. On another note, I would just like to commend the Mazda of Manchester sales team. I bought my new 2012 CX-9 from Mazda of Manchester and had had a very pleseant experience from the beginning. I had originally gone to other Mazda dealers around the Hartford area and got the typical sales run around and "sales talk". I finally walked into Mazda of Manchester and spoke directly with Michelle Jette (one of the Sales Managers). I told her what options I wanted on the vehicle and the interior/exterior colors. I also mentioned the price I was willing to pay. She did some calculations and 30 minutes later I signed the agreement and bought the car. No haggling, no fuss. This is what car buying should be like. Great Work!!! I would highly recommend this dealership for its sales and service! More

I bought a secondhand Honda Fit from Mazda of Manchester. I had an overall positive experience. The price was reasonable, the employees were awesome, and the service contract was generous. I did end up going I had an overall positive experience. The price was reasonable, the employees were awesome, and the service contract was generous. I did end up going elsewhere for financing, as I was unhappy with the rate that the dealership provided. Other than financing I was very happy with the dealership and have recommended them highly to others. More

Great customer service .. efficient timely cost effective services ... great atmosphere .. highly recommend this dealership for buying a car whether used or new and for having your service work done there. services ... great atmosphere .. highly recommend this dealership for buying a car whether used or new and for having your service work done there. More

Pam at the front service desk, is always very friendly and informative. The services performed are always done on time, and priced fairly. The waiting area is always clean and the seating is comfortable. and informative. The services performed are always done on time, and priced fairly. The waiting area is always clean and the seating is comfortable. More

Dave Small was absolutely wonderful to work with. This was my first time purchasing a car on my own and he made me feel completely comfortable and at ease. A great experience overall! was my first time purchasing a car on my own and he made me feel completely comfortable and at ease. A great experience overall! More

The Staff at Mazda of Manchester made buying a new car easy and enjoyable. My Sales Rep Stacey was very knowledgable and extremely easy to talk to. Not once did I feel pressured to buy or like I was being easy and enjoyable. My Sales Rep Stacey was very knowledgable and extremely easy to talk to. Not once did I feel pressured to buy or like I was being hovered over. She was excellent and should be commended for her excellent customer service. Stacey and Lisa Friedrich even made it possible for me to take home my new car that same day! And considering the shape my old car was is in that made me extremely happy. They were concerned for my safety as well as my happiness and that is so important to me. I have already recommended Mazda of Manchester to several friends. This was my first time buying a brand new car and I couldn't be happier!! Thank you so much to Stacey and Lisa for helping me find the perfect car :-) More

It was an enjoyable experience. No high pressure. Everyone was very polite. Bob was very knowledgable about the Miata I purchased. I negotiated with Lisa and she was avery pleasant to work with. I Everyone was very polite. Bob was very knowledgable about the Miata I purchased. I negotiated with Lisa and she was avery pleasant to work with. I would recommend this dealership to anyone. More

I recently purchased a new vehicle at Mazda of Manchester. From my online "inquiry" to the when I drove away in my new vehicle the service was exceptional. The communication between team members w Manchester. From my online "inquiry" to the when I drove away in my new vehicle the service was exceptional. The communication between team members was clear and everyone was helpful and friendly. More

Everyone was outstanding. Awesome Customer Service. They did a great job from start to finish: processing my credit app, test drive(explaining features of the car), working with my insurance company to tran did a great job from start to finish: processing my credit app, test drive(explaining features of the car), working with my insurance company to transfer the insurance, and processing the paper work after I agreed to lease. More