Manchester Mazda

I went to several different dealers before finally settling with one I liked. Jay Wood was extremely helpful and easy to work with. He took the stress out of purchasing my first new car and made it settling with one I liked. Jay Wood was extremely helpful and easy to work with. He took the stress out of purchasing my first new car and made it an enjoyable experience. I would definitely recommend Jay and Mazda of Manchester. And I am loving my new Mazda 3! More

Adrian Hester was extremely helpful from the very beginning. He answered all our questions thoroughly and promptly. He was in constant contact with us however we never felt pressured into any decisio beginning. He answered all our questions thoroughly and promptly. He was in constant contact with us however we never felt pressured into any decisions. We were very satisfied with our overall experience with this dealership. More

A solid buying experience!! The sales staff was very professional and courteous. The car was delivered promptly and all times were meet. Keep up the good work!! professional and courteous. The car was delivered promptly and all times were meet. Keep up the good work!! More

I've purchased several cars in my life and it always seems to be a stressful experience. I worked with Jay Wood who is not only friendly and knowledgeable, but understood exactly what I was looking for seems to be a stressful experience. I worked with Jay Wood who is not only friendly and knowledgeable, but understood exactly what I was looking for and put me at ease throughout the entire process. He is also the first honest salesperson I've dealt with in my car buying history. I've walked out of dealerships in the past when I've sensed that the salesperson was more interested in their own interests than mine. Jay never once gave me that impression and it ended up being a joy to work with him and the staff. He is a strong asset to Mazda Of Manchester. More

Mazda of Manchester had a large inventory of Mazda3 hatchbacks to choose from. Our salesman, Bob Hansen, was very friendly, very informative & helpful, very patient in answering all of our questions & hatchbacks to choose from. Our salesman, Bob Hansen, was very friendly, very informative & helpful, very patient in answering all of our questions & in helping us to consider all of our financing options. This was honestly our most positive experience in shopping for a new car. Most importantly, we love the car! Thanks, Bob! More

My experience was much like Stan had said. I had visited another dealer a few days before and that was good til I was ready to go and the price haggling began. I never experienced that with Kate. I saw the another dealer a few days before and that was good til I was ready to go and the price haggling began. I never experienced that with Kate. I saw the information online and can in armed with my Consumer Reports pricing information and ready to see what Mazda had to offer. I was set up to see Lisa but she was with a client so we saw Kate and she had the car I wanted to test drive and see all set in front of the dealership. Kate was informative, pleasant and honest. The trade in for my car was a bit less than I expected but the price offered on the Mazda was the quoted online price. I felt very comfortable and have never had that experience in a car dealership before. I was so pleased with the way the car handled and how we were treated that I made the decision right there to purchase the Mazda 3 and have not regretted it at all. I love my new car. Lisa came over and asked if we had any questions and we told her how happy we were with Kate's work. We came in a few days later and met with Harold to complete the financing. That was pleasant as well. I would recommend Mazda of Manchester to anyone and especially Kate Micari! More

I just had a great experience buying a car. Let me say that again. I just had a great experience buying a car. To me buying a car used to mean preparing for battle with the sales person, then the sales ma that again. I just had a great experience buying a car. To me buying a car used to mean preparing for battle with the sales person, then the sales manager and finally the business manager. In this case, Mazda of Manchester (CT) was completely different. Their web site was comprehensive and up-to-date. When I called they indicated that the cars I was interested in would be available for review. When I arrived at the dealership I noticed all three used cars were in front of the sales office ready for inspection and possibly a test drive. Kate, the sales person, greeted me, asked for details of what I was interested in and then offered to show me each car. I did a test drive with two of the cars. They were in immaculate condition. Both cars met my needs so I sat down with Kate to discuss pros and cons of each in relation to their price. I had checked Edmonds and Kelly Blue Book so I was ready to battle about the price. The Mazda of Manchester prices for both cars and my trade in were right on target with the prices I had hoped to negotiate. After we agreed on the price, Kate told me that they were going to put on new tires and windshield wipers as well as replace a malfunctioning key remote – all free of charge. One more thing, I had the car inspected by my mechanic. He found a slightly cracked air conditioning belt that Mazda agreed to replace. Mazda of Manchester has completely changed my thoughts on buying a car. I recommend them enthusiastically. More

a pleasure to work with..left no stone unturned..would a pleasure to work with..left no stone unturned..would recommend him to are friends and family and will return when looking to purchase are next vehi a pleasure to work with..left no stone unturned..would recommend him to are friends and family and will return when looking to purchase are next vehicle.... More

Recently we brought our 2009 CX-9 in for service, Pam and everyone in the service department went above and beyond to ensure the highest level of customer satisfaction. Every concern we had was met promptly everyone in the service department went above and beyond to ensure the highest level of customer satisfaction. Every concern we had was met promptly and professionally by a courteous and knowledgable staff. From our very first experience working with Joseph Hawley on the purchase of our car, to the continued support we receive through the service department, the staff at Mazda of Manchester have continuously provided a five star level of customer service. Thank you again! More

I went to this dealership on the advice of a friend and I was very impressed by how attentive the staff was and how comfortable I felt with this dealership. Joe Hawley was in the parking lot when we arrived was very impressed by how attentive the staff was and how comfortable I felt with this dealership. Joe Hawley was in the parking lot when we arrived to "just look". He asked me questons re: what car I was interested in, and suggested the Mazda 3. He then had me test drive the car. I liked that he was not being pushy in trying to sell me a vehicle. He had me test drive the car and showed me the bells and whistles, which I really like. The following day I decided to purchase the Maza 3 that I'd test driven. Joe was not at the dealership that day, however I had plenty of help from the staff in walking through the process of purchasing a new vehicle. Again, nothing pushy, but staff who were very helpful and informative. I was very impressed with the sales people, as well as the other employees who handle payments etc. I felt very comfortable buying from this dealership, alhough there is one closer to where I live! I am well aware that everyone wants to make a sale, but their knowledge of the vehicle I wanted and the fact that they were helpful but not pushing me to buy from them, made me feel comfortable. I also was glad that they had th color of car that I wanted. More