Manchester Mazda

As mentioned to Frank before I drove off the lot... Hands down the best customer service I had received at a car dealership. Very upfront and they were able to break everything down for me in a handy-dandy s down the best customer service I had received at a car dealership. Very upfront and they were able to break everything down for me in a handy-dandy sheet with all the cost/fees associated with the purchase as well as possible financing scenarios (interest, term length, monthly payments) which was totally awesome. All around Great customer service and very attentive. Kudos to everyone there at Mazda of Manchester. More

One of the best experiences I've had looking for a new car. Mr. Fomo was very informative and wasn't all pushy like most sales people I've encountered. new car. Mr. Fomo was very informative and wasn't all pushy like most sales people I've encountered. More

Frank made me feel at ease the moment he approached me on the lot. There was nothing pushy about him and he walked me through every feature of the car. I thought he went above and beyond to answer all my ted the lot. There was nothing pushy about him and he walked me through every feature of the car. I thought he went above and beyond to answer all my tedious questions, and that was truly appreciated. I would definitely buy from Frank and Mazda of Manchester again. More

Overall experience was excellent. Staff were pleasant, helpful and service oriented. Made the purchase easy and worry free. Well done on all accounts. Pleased with the decision. helpful and service oriented. Made the purchase easy and worry free. Well done on all accounts. Pleased with the decision. More

Kate Micari was very professional and knowledgeable. She put us at ease, answered all of our questions, while never making us feel pressured. "User Friendly" is an accurate description also very app She put us at ease, answered all of our questions, while never making us feel pressured. "User Friendly" is an accurate description also very appropriate to use when speaking of Kate's way of interacting with prospective buyers. We would most definitely recommend prospective shoppers/buyers stop by Manchester Mazda of Manchester and ask to see Kate Micari. They will not be disappointed! More

After reading through multiple dealership reviews online during my search for a used car, I decided to drive 35 miles to Mazda of Manchester and the experience did not disappoint. Everyone I interacted with during my search for a used car, I decided to drive 35 miles to Mazda of Manchester and the experience did not disappoint. Everyone I interacted with was friendly and professional, able to answer every question, with a low-pressure approach that left me pleased and actually happy at the end of the car-buying experience. Dave Small was pleasant to work with, and I would recommend calling him if you're ever in the market for a Mazda. More

This was first time I bought car without any hazzle or pressure. Everybody in the dealership was friendly and easy to work with during the purchase of my car. I highly recommend this dealership! pressure. Everybody in the dealership was friendly and easy to work with during the purchase of my car. I highly recommend this dealership! More

We came to Manchester Mazda after going to three other dealerships (Honda, Toyota and Mazda). We were greeted immediately with a friendly smile and introduced to Kate Micari, a sales consultant. Kate i dealerships (Honda, Toyota and Mazda). We were greeted immediately with a friendly smile and introduced to Kate Micari, a sales consultant. Kate impressed us with her professionalism and knowledge of the cars. She also has a great sense of humor. We test drove a CX-5 and loved it! After also talking with Bob, we knew that this was the dealership we wanted to do business with. We never felt like there was any pressure, which we find extremely comforting. Since we will be moving to Florida within the next year, Bob offered to locate a good Mazda dealership in our area. To us, that is customer service above and beyond. If you want a pleasant car buying experience from start to finish, visit Kate Micari and Carter Mazda…. More

Back in November 2013, I was involved in a car accident that unfortunately totaled my amazing 2011 Nissan Sentra. Once the settlement came from the insurance company, I then had to go through the painstaki that unfortunately totaled my amazing 2011 Nissan Sentra. Once the settlement came from the insurance company, I then had to go through the painstaking hassle of finding a new car. This may sound strange but I was having a difficult time looking at a new car to get into, as I was very attached to the car I just got out of. You would think that the worst part of this would be finding a new car, actually it was more-so dealing with sales people. Before coming to Mazda of Manchester, I had managed to visit about ten different dealerships in a week and a half span, all populated with either skeezy sales people or sales people that just didn't take me seriously. (I mean seriously, once someone says they just got out of a 2011 vehicle and have an insurance check, you think they'd be automatically interested.) It was about 4:30/5pm on a Saturday, after an arduous day of looking and talking to the skeeziest of the skeeziest (pretty much any Nissan dealership in the Western Mass/Hartford County area, if you were wondering,) I was just about to give up, but then saw the one Mazda dealership that was less than twenty-five miles away from my home. I decided to scan the *gently* used lot before completely giving up hope. As soon as I pulled in, there was a sales person running right out the door to greet me, but I (less than politely) snubbed him. Thinking that I wouldn't find anything, all of the sudden, I happen to come upon this sleek 2010 Mazda 3 that was the epitome of *gently* used. I decided "Why not?" and walked into the dealership and walked up to the first sales-woman I saw (and that I had seen on this entire adventure) and simply said "I want to test drive your Mazda 3, I don't want to hear anything about it, just let me drive it." And that is how I met the amazing Lisa Friedrich. If you're someone who is easily infuriated by the cliche sales person type, or anyone in general actually, I would recommend Lisa Friedrich. She is extremely knowledgeable, friendly, and helpful. She will stop at nothing to make sure that you are getting the "best bang for your buck." I'm sure if Mazda of Manchester has Lisa, I'm sure the rest of the sales group follows by her amazing example as well! More

I went to 3 different Mazda dealerships in CT and Mazda of Manchester was by far the best service and price. The staff was friendly and didn't put the uncomfortable pressure on me to buy a car immediately. of Manchester was by far the best service and price. The staff was friendly and didn't put the uncomfortable pressure on me to buy a car immediately. The process ran smoothly from viewing inventory, purchasing, financing to driving the car off the lot. I definitely plan to buy my next car from Mazda of Manchester. More