
Manchester Mazda
Manchester, CT
Filter Reviews by Keyword
By Type
Showing 594 reviews
Pleasant experience. Both Frank and Lisa were pleasant to work with. I couldn't have been more relaxed during a car buying experience. Thank you for treating me like a fri Both Frank and Lisa were pleasant to work with. I couldn't have been more relaxed during a car buying experience. Thank you for treating me like a friend or neighbor. More
mazda cx-5 My experience in mazda was great all around. The salesman was extremely helpful, knowledgeable and very friendly. Dave Small made my car buying experi My experience in mazda was great all around. The salesman was extremely helpful, knowledgeable and very friendly. Dave Small made my car buying experience enjoyable and i got a great deal on my car. More
New CX-9 I have bought quite a few cars in my life...This was by far the easiest. I loved the no pressure sales tactics. I highly recommend. I have bought quite a few cars in my life...This was by far the easiest. I loved the no pressure sales tactics. I highly recommend. More
New CX-5 I purchased a CX-5 from Mazda of Manchester after going through a bankruptcy. Lisa Friedrich and Patrick did a great job of getting me into a new Maz I purchased a CX-5 from Mazda of Manchester after going through a bankruptcy. Lisa Friedrich and Patrick did a great job of getting me into a new Mazda with a lease, which is difficult with poor credit. I plan to purchase the car when the lease is done, but they were excellent. Also, a young woman named Michelle was a great help showing me the features of the car and nobody at the dealership had the stereotypical car dealer "game.". Theybwere just friendly and informative. Easily the best buying experience of my life. More
Purchase of Mazda CX-5 I was shopping for a compact SUV. I had narrowed my search to 4 vehicles (Subaru Forester, Honda CR-V, Nissan Rogue, Mazda CX-5). The CX-5 was the la I was shopping for a compact SUV. I had narrowed my search to 4 vehicles (Subaru Forester, Honda CR-V, Nissan Rogue, Mazda CX-5). The CX-5 was the last vehicle that I test drove. My wife and I walked into the Mazda of Manchester dealership on a Saturday afternoon and it was apparent that they were quite busy. Karolina managed to break free when she saw that we were waiting for a sale person. She was very friendly and professional and after discussing our desire to test drive the CX-5 she pulled one up to the door for it to warm up before we went out (winter in New England). She was very knowledgeable about the vehicle and we discussed how it matched up against the other 3 competitive vehicles that we previously test drove. Karolina took us on some local back roads as well as the highway. When we returned to the dealership she did not give us a heavy sales pitch but offered to answer and questions that we might have as we made our final decision. For me, to CX-5 and the Nissan Rogue were very comparable vehicles. In the end, I chose the CX-5. I would certainly recommend Karolina to any person interested in test driving a new Mazda vehicle. More
Great Experience at Mazda of Manchester I just purchased my second car in a year from Mazda of Manchester. My sister, niece and daughter have also purchased there within the last year. We I just purchased my second car in a year from Mazda of Manchester. My sister, niece and daughter have also purchased there within the last year. We all had wonderful experiences and dealt with Dave Small as our salesman. His professionalism and knowledge is unsurpassed. Highly recommend!! More
Mazda of Manchester I gave up on USAA's car search program because it was showing too many flaky car dealerships, one even stole my paper work that said how much the car I gave up on USAA's car search program because it was showing too many flaky car dealerships, one even stole my paper work that said how much the car was worth. Another refused to give me back my Deposit after they failed to reserve the car I wanted. I went online and searched "Mazda CT", and Mazda of Manchester was showing a 4.9 out of 5. I thought why not, and I could always walk out if they try X,Y and Z. I walked in with out calling any one and within a minute was greeted by Michele. I told her the color, make and model I wanted, but unfortunately they didn't have it. I asked if there were any in the area, and one of her coworkers made a few calls and found what I wanted. He came out and showed me the list of cars in the area he could get for me. He then told me if I was interested, I could swing by Friday and see it. Two days later, Michele emailed me with the car's VIN number and said If I want to see it, I can come in tomorrow. Sure enough the next day, it was there, same car model I wanted with matching VIN number from the Email. I bought it that hour It was that easy. There was no theatrics, no drama, no acting and no magicians. The sales rep I started with was there from start to finish, and the price didn't magically change in the 3 days I waited. No one touched my paper work with out my permission and it was always promptly handed back to me. More
Fantastic experience I recently purchased a used Mazda from Mazda of Manchester and had a fantastic experience. Michelle Sanchez did a great job seeling us our Mazda; we d I recently purchased a used Mazda from Mazda of Manchester and had a fantastic experience. Michelle Sanchez did a great job seeling us our Mazda; we didn't feel pressured and she was pleasant and easy to deal with. We dealt with several people in the office throughout the process and each and every one was friendly and helpful. This was by far the easiest and least stressful care buying experience we've ever had. We would recommened this dealership and Michelle to anyone and will do business there again in the future! Amy Daniels More
Great experience! I was referred to Mazda of Manchester by my co-worker when I mentioned that I needed a new car but wasn't sure if I'd qualify for financing due to a l I was referred to Mazda of Manchester by my co-worker when I mentioned that I needed a new car but wasn't sure if I'd qualify for financing due to a less than desirable credit history. I went on the website and immediately saw the car I wanted and the live chat on the website made it easy to make an appointment, Mike Sawyer was my internet rep and he was friendly and able to answer all my questions. I requested Lisa as my sales consultant because she came highly recommended by my co-worker. when I arrived for my test drive I was early and Lisa wasn't here yet but Bobby was really kind and took me on the test drive instead. We went on a pretty long drive on different types of roads so i can get a good feel of the car. Lisa took care of me when I came back and within 2 days got me approved at a reasonable rate for a car I never thought I'd be able to afford. My favorite part of the entire experience is how every single person I encounter at Mazda of Manchester never treated my as another sales opportunity but as a person. It feels great when you're in the process of buying something as important as a car to have people that genuinely want to help you! I would recommended Mazda of Manchester to anyone. And when my co-worker told me she got a $100 for the referral I was even more excited about my purchase. More
Impressed I had a wonderful experience with Mazda of Manchester. I had started working with Michelle Jette through emails and she helped me come up with a mon I had a wonderful experience with Mazda of Manchester. I had started working with Michelle Jette through emails and she helped me come up with a monthly payment that would fit my budget. She went above and beyond service....she wouldn't give up as she knew how important it was for me to have a car that was comfortable to drive and get in and out of and also for my mom, who has severe arthritis...The Mazda CX5 is perfect. I then worked with Bob Hansen, who with his professionalism and his sense of humor made my first drive in a Mazda CX5 and wonderful fun time. I was hooked!! Michelle and Bob contacted me after I got my car, Michelle to tell me how happy she was for me and Bob has emailed me several times and called me the following day to see how my husband like the CX5...Service can't get better than this. I have already recommended Mazda of Manchester to friends and family. I LOVE my Mazda CX5 More