
Manchester Mazda
Manchester, CT
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A Positive Experience from Test Drive to Delivery I had done all the research and found the CX-5 to be well suited to my needs; AWD, fuel efficient, safe, fun to drive, all the latest technology featu I had done all the research and found the CX-5 to be well suited to my needs; AWD, fuel efficient, safe, fun to drive, all the latest technology features and, unlike my previous vehicle, without a recall notice showing up in my mailbox every week. Mazda of Manchester was one of the few dealers open the Sunday after the Fourth of July...which worked perfectly for me. Like most people, I don't exactly look forward to shopping for a vehicle, and as anyone who has kids and a full-time job knows, there's not a lot of extra time in the day to spend hanging around a showroom. Rich Sika was fantastic. He knew the product he was selling, explaining all the features during the test drive and when I took delivery of the vehicle, he was extremely thorough and made sure everything was set up and ready to go. (I got the grand touring technology package on the CX-5 and I don't regret that decision one bit.) When it came time to do the paperwork, Lisa Friedrich was beyond efficient and equally pleasant to work with throughout the entire process. Whether you dread car shopping in general, or the thought of having to deal with a discourteous, no-nothing showroom drone makes you wish you were having a root canal, the people at Mazda of Manchester will change your mind and put a smile on your face. More
Straightforward and friendly I recently contacted Ms. Michelle Jette regarding the lease of a new Mazda 3. She was very friendly and responsive throughout our discussions, the ini I recently contacted Ms. Michelle Jette regarding the lease of a new Mazda 3. She was very friendly and responsive throughout our discussions, the initial quote offered was reasonable, and the experience overall was by far the most pleasant of all the dealerships we spoke with. I would highly recommend Mazda of Manchester, and Michelle Jette in particular, for anyone interested in a Mazda. More
Happily ever after! My new car search began on a snowy January morning with Michele Sanchez. I liked her right away. She was very professional, but told me a funny story My new car search began on a snowy January morning with Michele Sanchez. I liked her right away. She was very professional, but told me a funny story about birds nesting in the A of the Mazda sign over the door, and when they reluctantly took the nest down, the bird just moved to the other A! After a test drive, I told Michele that I was just starting my search and wanted to look at 5 other brands before deciding. She didn't pressure me, which I liked! Long story, short, it took me 6 months to come back and retest-drive the Mazda6. She remembered me, and which model was my preference. She very thoroughly went over the features of the car. I also dealt with Patrick Cosgrove, who was familiar with one of the other brands I was considering, and he pointed out some feature differences that helped me choose the Mazda. I would recommend these people and this dealership highly! More
Great happy experience Rich is a very professional friendly man who help me and my wife looking for the right car for us because we have a new baby. We picked CX-5 touring b Rich is a very professional friendly man who help me and my wife looking for the right car for us because we have a new baby. We picked CX-5 touring because we just want the car's appearance as well as the 5 star crash rating of it. The space inside the car is just great and rich help us so much explaining all the detail of the CX-5. Rich knows the car very well and he's is just like a walking encyclopedia of Mazda cars. He is very courteous and very polite which make us feel at home when we look for a new car. He help us test drive the car and explain to us the detail and performance as well resale value of the said car. Rich is a great assets to the Mazda dealer because he is just a great friendly sales consultant who knows very well about he's product which is the Mazda cars. I will always recommend Rich Sika to all my friends who will be looking for a car in the future. Of course I will recommend Mazda of Manchester where the great sales consultant Rich work. Rich you are always just the MAN of Mazda of Manchester. Keep up the great work Rich Seka Happy customer, Ernie C. Almero More
Great experience with friendly and customer focused people I recently purchased new Mazda and salesperson Rich was going over every detail with me until 9.30pm! I was able to pick up my car the next day. I had I recently purchased new Mazda and salesperson Rich was going over every detail with me until 9.30pm! I was able to pick up my car the next day. I had a great experience with Lisa as well, who smoothly went over all the paperwork. They won’t push you to buy any additional options in the car you are buying. Very customer focused! Highly recommend to anybody who is looking for a car! More
Excellent Experience I am so thankful I stumbled upon Manchester Mazada. The salesmen (Richard and Bob) were both extremely helpful in providing me with the best experienc I am so thankful I stumbled upon Manchester Mazada. The salesmen (Richard and Bob) were both extremely helpful in providing me with the best experience. They answered my questions thoughtfully and thoroughly, while not pushing me into making any rushed decisions. I would recommend this dealership to everyone! More
Fantastic Experience! I can't recommend Manchester Mazda, and more specifically, Jay and Lisa, enough! We recently purchased a car and found every step of the way to be fan I can't recommend Manchester Mazda, and more specifically, Jay and Lisa, enough! We recently purchased a car and found every step of the way to be fantastic! Jay was very kind, and responded via phone calls and email promptly. He answered every question that we had and made the process a very enjoyable one! Having visited other dealerships in the past, we were very pleasantly surprised to have such a customer oriented experience. Everything from the paper work to the test drive was very pleasant! I can say with 100% sincerity that I would recommend Jay to any of my family or friends, and will also be back to visit when the time comes again for another car (although not for a while because we are so happy with our purchase!) Thank you again Jay and Lisa! More
Excellent Service and I got my car within days. Rich Sika was an excellent salesperson and Lisa went through the closing getting through some snags easily. I got a fair price and would recommend an Rich Sika was an excellent salesperson and Lisa went through the closing getting through some snags easily. I got a fair price and would recommend anyone to go see them. More
Awesome experience! I had a great experience with Mazda of Manchester! Bob was very knowledgable and helpful! I went with my father as we were both looking to buy cars. B I had a great experience with Mazda of Manchester! Bob was very knowledgable and helpful! I went with my father as we were both looking to buy cars. Bob was able to assist both of us in a timely manner! I have had my car for about a month and a half now and am very happy with it! Thanks! More
DEALERSHIP I should have visited 1st!!!! I was in a terrible position and I decided to visit Mazda of Manchester AND Rich Sika and Patrick they both did their very best and got me out of a te I was in a terrible position and I decided to visit Mazda of Manchester AND Rich Sika and Patrick they both did their very best and got me out of a terrible situation. I was able to get another vehicle. I'm so very GRATEFUL and SO GLAD I walked into Mazda of Manchester!! IT IS GREATLTY APPRECIATED & I will always be thankful to Rich and Patrick. Tammy Brown More