Manchester Mazda
Manchester, CT
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Great First Car Experience Rich made buying my first car an amazing experience ! Very helpful and patient and super knowledgeable ! I would recommend anyone who is looking for Rich made buying my first car an amazing experience ! Very helpful and patient and super knowledgeable ! I would recommend anyone who is looking for a Mazda to come and speak to rich More
Great Buying Experience Everyone was very helpful and friendly. I was helped by Brandon and was very pleased with how he handled everything. He was not pushy and when the car Everyone was very helpful and friendly. I was helped by Brandon and was very pleased with how he handled everything. He was not pushy and when the car i originally went to see didn't work out he brought out a better car for me to look at. Lisa in finance was very nice and willing to work with me though i had bad credit and little money to put down. Would recommend this dealer to anyone and will probably go back when it is time to upgrade. More
Great Experience for a Dealer Rich and Susan were really great to work with. I did initially go there and spoke with Bob, who wasn't very helpful and gave me a lot of incorrect inf Rich and Susan were really great to work with. I did initially go there and spoke with Bob, who wasn't very helpful and gave me a lot of incorrect information about the different types and years of the Mazda 3 that I was looking at. I told him about my price range and he immediately told me I should lease a car. Which I don't want to do because I like to keep my cars for a long time. But I came back a couple weeks later anyway to check out a 6 speed manual transmission 2013 Mazda 3, which was hard to find. When I came back, I was handed over to Rich, who was really great. He did not place any pressure on me, and was very knowledgeable. Gave me the right info (which contradicted things that Bob had told me) and worked with me on my price range. Susan, who handled all of the paperwork was just a real pleasure to talk to as well. All in all, great experience. And I love my car! More
Sarah Batt Rich and Sue were great to work with. They were patient, hospitable, knowledgable and fun. The Mazda2 is a a great car for the price. It's super fun t Rich and Sue were great to work with. They were patient, hospitable, knowledgable and fun. The Mazda2 is a a great car for the price. It's super fun to drive- so much so that I've already put too many miles on it! I do wish that Mazda went above the industry standard concerning the mileage warranty. More
Good experience, good price, great car Basically was interested in two cars, a Mazda cx5 and a Subaru Forrester. Went to Mazda dealership first and told Rich we were interested but wanted Basically was interested in two cars, a Mazda cx5 and a Subaru Forrester. Went to Mazda dealership first and told Rich we were interested but wanted to check out the Subaru also. Rich took the time to explain all the bells and whistles on the Mazda cx5 and let my wife take it out on a test drive. Gave me a price for the car with no trade-in. After we left, we check out the Subaru next weekend and wife decided the Mazda was for her. Went to another Mazda dealership and checked out the same car. Salesman explained nothing. I felt like I knew more about the car then he did after talking with Rich. Bottom line, we bought from Manchester Mazda (Rich) because of the personal touch and price he gave us. Even let me take it out for another ride before purchasing. A very pleasant experience. Susan, also a very pleasant experience from finance department. I am not crazy about the car purchasing process (all the games), but I can say this was about the best experience I had buying a car. More
I would shop here again My son leased a Mazda 3 a few weeks ago and I was so impressed I had to lease my own. I loved working with my salesperson, Brandon Hansen. He was know My son leased a Mazda 3 a few weeks ago and I was so impressed I had to lease my own. I loved working with my salesperson, Brandon Hansen. He was knowledgeable, professional and above all fun! The same can be said about Susan Muzzy, the finance officer. They answered every question and made me feel completely at ease. Everything about the transaction went smoothly and I'm very satisfied. I highly recommend Mazda of Manchester to anyone. More
Great experience start to finish Dave Small was our sales person. I have purchased at least 8 new cars in the past 15 years and he was the easiest person I have ever worked with. He Dave Small was our sales person. I have purchased at least 8 new cars in the past 15 years and he was the easiest person I have ever worked with. He knew the vehicles and models well and he never pushed during the process. I will certainly but another car from him when the time comes. More
Great Experience This is my 3rd purchase from the Carter Dealerships. My 1st two being from Chevy and this being from Mazda. Everyone there was very very helpful and k This is my 3rd purchase from the Carter Dealerships. My 1st two being from Chevy and this being from Mazda. Everyone there was very very helpful and knowledgeable. Brandon was our salesman and answered every question that my wife and I had. Jim the sales manager and Lisa another sales person we also very helpful and accommodating. Susan in finance was able to get our payment where we wanted to be. We even spoke with Steve Carter. I am ready to return and purchase another CX-5. More
A Positive Experience from Test Drive to Delivery I had done all the research and found the CX-5 to be well suited to my needs; AWD, fuel efficient, safe, fun to drive, all the latest technology featu I had done all the research and found the CX-5 to be well suited to my needs; AWD, fuel efficient, safe, fun to drive, all the latest technology features and, unlike my previous vehicle, without a recall notice showing up in my mailbox every week. Mazda of Manchester was one of the few dealers open the Sunday after the Fourth of July...which worked perfectly for me. Like most people, I don't exactly look forward to shopping for a vehicle, and as anyone who has kids and a full-time job knows, there's not a lot of extra time in the day to spend hanging around a showroom. Rich Sika was fantastic. He knew the product he was selling, explaining all the features during the test drive and when I took delivery of the vehicle, he was extremely thorough and made sure everything was set up and ready to go. (I got the grand touring technology package on the CX-5 and I don't regret that decision one bit.) When it came time to do the paperwork, Lisa Friedrich was beyond efficient and equally pleasant to work with throughout the entire process. Whether you dread car shopping in general, or the thought of having to deal with a discourteous, no-nothing showroom drone makes you wish you were having a root canal, the people at Mazda of Manchester will change your mind and put a smile on your face. More
Straightforward and friendly I recently contacted Ms. Michelle Jette regarding the lease of a new Mazda 3. She was very friendly and responsive throughout our discussions, the ini I recently contacted Ms. Michelle Jette regarding the lease of a new Mazda 3. She was very friendly and responsive throughout our discussions, the initial quote offered was reasonable, and the experience overall was by far the most pleasant of all the dealerships we spoke with. I would highly recommend Mazda of Manchester, and Michelle Jette in particular, for anyone interested in a Mazda. More