Manchester Mazda

"Mazda of Manchester" means awesome! Sorry for only giving you guys a 5 stars rating, if I could make that a 10 star service I would!!! I came to Mazda of Manchester after I had a NIGHTMA Sorry for only giving you guys a 5 stars rating, if I could make that a 10 star service I would!!! I came to Mazda of Manchester after I had a NIGHTMARE experience at Balise Mazda in West Springfield, MA. For starters, they were open on Sunday, they had the car I wanted for the price I was looking for. They helped me with my current car situation and they made to process easy and painless. The best part and my favorite part is the treatment I received. Simply amazing. More

Always a pleasure :) This is the third car I bought at this dealership and I worked with the same person 3 times. Great experience - no pressure, no rush, dedication. When This is the third car I bought at this dealership and I worked with the same person 3 times. Great experience - no pressure, no rush, dedication. When other places seem to not care, Bob at Mazda of Manchester wants to serve you best he can and get you the car you really want. When I look for the new or used car - Mazda of Manchester is my first choice. Good job! More

Like doing business with friends My fiance and I had a fantastic experience buying our new car at Mazda of Manchester. We got a used car that looks and feels new! It was exactly as de My fiance and I had a fantastic experience buying our new car at Mazda of Manchester. We got a used car that looks and feels new! It was exactly as described, and everyone was super-friendly and low-pressure. We had some special circumstances and they were very accommodating with what we needed. I have been in a lot of car dealerships and every time that another dealer would have tried to take advantage of the situation, these guys did the right thing. Go to Mazda of Manchester and ask for Bettina. While you are there also say hi to Patrick the manager (if he doesn't greet you first). They will give it to you straight, and give you fair deal. More

Drove 320 miles round trip and well worth it! This dealership has excellent reviews for a reason. The whole car buying experience was great. Living in Maine and driving 3 hours to a dealership to This dealership has excellent reviews for a reason. The whole car buying experience was great. Living in Maine and driving 3 hours to a dealership to buy a car that you haven't even seen or driven in person is not ideal. The vehicle however was exactly what we were looking for and the price was in our range. We had visited local dealerships and they said they couldn't get the vehicle we wanted with the mileage we wanted for the price we wanted to pay but Mazda of Manchester did all of these. I first contacted their internet sales manager Michelle Jette, she was great at answering my questions and working on the price to fit our budget and the vehicle was already at a great price. She always got back to me promptly either through email or phone with responses or updates on the vehicle. We had a price agreed upon before we even left Maine which made things so much easier not having to haggle and we only wanted to make one trip down there so knowing the final price with tax and fees factored in really helped our cause. Later on in the buying process we worked with Rich Sika and Lisa Friedrich. They were also very helpful and pleasant. Rich actually came in on his day off so he could meet us on the only day we could make it down to the dealership and join us for the test drive and purchase. Lisa was great in explaining all the paperwork we had to sign and letting us know what warranties were available to us. There was no pressure, surprises, or hidden expenses with the vehicle. Buying a vehicle out of state seemed risky at first but after reading the dealership reviews and having one of the best used car warranties I have seen (90 days) it turned out to be a no brainer. I couldn't have asked for a better car buying experience from start to finish. Thanks again Michelle, Rich, and Lisa. More

Always a Great Experience This is my second time buying a car from Mazda of Manchester. The reason I came back is because of the customer experience. In both experiences, eve This is my second time buying a car from Mazda of Manchester. The reason I came back is because of the customer experience. In both experiences, everyone we came in contact with was incredibily friendly and knowledgable. Great cars, new and used. Great prices. Great people. I would definitely buy another car from here and would recommend anyone to them. More

Turnin what coould have be a bad situation a good experience Like dealing with a real friend. My experience was a long distance correspondence with Kieth Chappelle, the dealership's Service Adivisor. I was in Like dealing with a real friend. My experience was a long distance correspondence with Kieth Chappelle, the dealership's Service Adivisor. I was in Fitchburg MA and the Mazda was in E. Windsor CT where it broke down while my grandson was at school there. Kieth quickly developed a relationship of trust with me through his frequent contact through the diagnostic process and every step needed to correct the multiple problems discovered in this 2004 6S. The problems found and corrected were less than I had feared for a vehicle of this vintage. The work was performed as scheduled and the car was ready and picked up at the time I had been assured it would be./ My sincere thanks to Kieth and the dealership's technician who performed the tedious task on a rust infested broken drive axle and braking system. Without any reservations I give my highest endorsement to Mazda of Manchester CT for services that need to be attended to. L. E. Clark Fitchburg MA 01420 More

Amazing Overall I came in to trade in a fairly new CX-5 in order to lower my monthly payments. Rich was incredibly helpful in explaining the lease process to me and I came in to trade in a fairly new CX-5 in order to lower my monthly payments. Rich was incredibly helpful in explaining the lease process to me and setting me up in a new Mazda6 that fit my financial needs. Even when we couldn't come to an agreement on the car I originally wanted, they did everything they could to work with me to get me a deal I could work with. I left there with a much lower monthly payment and a car that I love to drive. More

Great experience This dealership respects its customers. I was treated very well by a knowledgeable sales staff. They answered all my questions, allowed me multiple te This dealership respects its customers. I was treated very well by a knowledgeable sales staff. They answered all my questions, allowed me multiple test drives and even offered an extended test drive. Price negotiation was not the usual horror story. I had done my research and they beat my expected price. On picking up my new CX5 I was given a comprehensive explanation of all the systems such that I have been able to take advantage of all it's great features. I have worked with this dealership for 8 years, servicing my old Mazda 3, quality shows in all their work. I will be using this dealership for many years to come More

Mazda lease A seamless lease . We encountered sincere people,real opinions that fit our needs. Our initial contact was with Sara the night prior and her willingne A seamless lease . We encountered sincere people,real opinions that fit our needs. Our initial contact was with Sara the night prior and her willingness to accommodate us was impressive. I had many questions and got many answers .so meeting rich was the icing on the cake.He took a lot of time with our daughter. We weren't pressured our rushed It is nice to see such continuity. Our finance gal was fantastic too but she was filling in for someone else. As it turns out our family (inlaws) have been buying many cars from carter so I guess it was meant to be. Definitely worth checking out,,,thanks everyone! More

Great Team I was looking at a used car online and decided to request some info on a trailblazer. Within minutes I had a response from Michelle Jette. It was all I was looking at a used car online and decided to request some info on a trailblazer. Within minutes I had a response from Michelle Jette. It was all it took for me to come down to Carter Mazda. Once we arrived, we were greeted with friendly sales people and test drove the vehicle. The next day they found me a newer trailblazer and took it home on monday. Great team and very friendly. They even follow up with phone calls just to make sure everything is running well. Very satisfied customer. Thank you Michelle Sanchez, Lisa, Patrick, and Sue. I would definitely recommend Carter Mazda of Manchester. More