Manchester Mazda

Mazda of Manchester Employees Create "Zoom-Zoom" Experience We worked with sales person Michele Sanchez and finance person Sue Muzzy. We also had some step plates put on our CX5. What a pleasure! Michele could We worked with sales person Michele Sanchez and finance person Sue Muzzy. We also had some step plates put on our CX5. What a pleasure! Michele could answer every question we had and went over the car thoroughly with us before she would let us leave. There is nothing like knowing the functions of our vehicle. She is friendly and considerate and kept all of her promises with regard to the car and our process. Sue's ability to put us at ease with regard to the financing made the process go very quickly. We were not in a big rush to pick up the car, and they needed a few days to prep it for us, put it was ready when they said it would be. Painless and seamless is how our car purchase here was. We had gone to a Ford dealer in East Hartford and it was an awful experience. We went to a Honda dealer in Manchester and it was a great experience. We had our hearts set on a Mazda from the start but wanted to compare 3 similar SUV's. The vehicle was Mazda hands down. To cap this experience, all departments at Mazda won us over hands down. Kudo's to Mazda for having the only glossy pamphlet jam filled with facts and info on our CX5. We dogeared the pamphlet until we knew more about the car. Neither Ford nor Honda had any. This helped my husband who is not real computer literate learn all about the CX5. I guess I could go on and on about the people we met and dealt with at MOM. I learned a few personal things about Michele and Sue. Michele is a computer geek and Sue loves to fish. The experience at MOM was definitly the personal touch.. This is so rare today. If you need a car, beat feet to MOM. The people there will make it worth you time and money. Thanks for letting me share my opinion. And, oh, yes, we love out 2015 CX5. We named it the "Red Tomato". PS: I went to High School and lived down the street from Rich Sika. More

Helpful and informative Purchasing a car is not an easy nor pleasant experience for me however I was extremely fortunate to have Rich Sika assist me through the process. The Purchasing a car is not an easy nor pleasant experience for me however I was extremely fortunate to have Rich Sika assist me through the process. The entire staff beginning with Rich, James, and Lisa work with an ease and positivity that speaks well for the dealership. I am confident that my future appointments with the service department will continue this good experience. More

No Complaints I had a wonderful experience with Mazda of Manchester from start to finish. I would definitely recommend this dealership to anyone. They made my first I had a wonderful experience with Mazda of Manchester from start to finish. I would definitely recommend this dealership to anyone. They made my first time buying a car simple and pressure free. I am satisfied! More

The experience was excellent! It was great to work with Rich Sika. He was very knowledgeable,pleasant and thorough! I had a few questions after buying the cx5 and the service depar It was great to work with Rich Sika. He was very knowledgeable,pleasant and thorough! I had a few questions after buying the cx5 and the service department has been very helpful. I will definitely refer my friends and family there. More

A pleasant car buying experience My second purchase (CX-5) with Mazda of Manchester and I went back based on how well my first purchase (Mazda 5) went. Once again a good experience. R My second purchase (CX-5) with Mazda of Manchester and I went back based on how well my first purchase (Mazda 5) went. Once again a good experience. Rich Sika is well informed and very helpful. My first purchase was 100% serviced by this dealership and my new Mazda will also be serviced there. This dealership backed me up with my Mazda 5 when I had and out of warranty failure and was able to get Mazda to agree to a repair. You won't be disappointed. Marty D More

The Best Car Buying Experience Everyone at Mazda of Manchester was friendly, helpful, and more than willing to accommodate my crazy schedule. I love my new Mazda3 and look forward t Everyone at Mazda of Manchester was friendly, helpful, and more than willing to accommodate my crazy schedule. I love my new Mazda3 and look forward to having the same experience with their service department as I've had with everyone else. It's a great team of people, and I wouldn't hesitate for one second to recommend them to anyone I know. I think it's the first time I've bought a car that when it got to the point of signing the papers with their finance person it was the exact same figure as discussed with the salespeople. No hidden costs. More

Will definitely recommend this dealer to others I am totally happy with the car I bought and will recommend the Dealer and especially Rich Sika, the salesman. very professional, very thorough. Gre I am totally happy with the car I bought and will recommend the Dealer and especially Rich Sika, the salesman. very professional, very thorough. Great place to buy a car! AdC More

Mazda Girl Love, love, love my new Mazda 6! Rich has sold me both of my 6's and I could not ask for a more pleasurable buying experience. He is extremely prof Love, love, love my new Mazda 6! Rich has sold me both of my 6's and I could not ask for a more pleasurable buying experience. He is extremely professional, knowledgeable and a great guy to deal with. You know he genuinely enjoys selling the Mazda line of autos and he passes the excitement to the customer. Thank you again Rich. Sincerely, Gina (Mazda Girl) Lauzier More

Smooth Buying Experience for My First Mazda (2nd car) From the beginning Brandon Hansen was interested in meeting my needs for a car. He was very attentive to what I was looking for first, then making sur From the beginning Brandon Hansen was interested in meeting my needs for a car. He was very attentive to what I was looking for first, then making sure the model I was interested in had the features I cared about (not just adding features that might be useful). Brandon was low pressure and was willing to discuss any other vehicle comparison (rather than just saying Mazda was best as a company line). Bob and Patrick, with more experience, also came around at times to answer my questions on leasing (which I was seriously considering) and the CX-5 in general. As a team, the whole buying experience was great! I had no buyers remorse because I had taken all the steps to give me confidence I was buying the right car for me. It was a painless process to get my car from Manchester Mazda. Thanks, Brandon, Patrick, Bob and Susan! More

Phenomenol Experience I had gone to another dealership prior to visiting Mazda of Manchester and was really disappointed in the customer service. I almost gave up on Mazda I had gone to another dealership prior to visiting Mazda of Manchester and was really disappointed in the customer service. I almost gave up on Mazda but I had my heart set on the car so I decided to give it another chance. Within seconds of meeting Brandon Hansen, I felt an instant connection and was actually relieved! I had finally met someone who could relate to me and wasn't pushy; more than anything he was honest. Brandon was extremely attentive and did everything in his power to give me the best deal he could while making the experience a pleasurable one. This was the first car I was purchasing (on my own!) and he understood my anxiety with it all, which made me feel so comfortable. Brandon took really great care of me and I can't thank him enough -- I am already referring people to go see him! I am absolutely in love with my new CX-5, so a HUGE thank you to Brandon and the Mazda of Manchester team. More