Manchester Mazda
Manchester, CT
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Mazda CX-5 a great choice Bob Hanson was very helpful and thorough with the test drive (various road types) and explaining all the vehicle features. Lisa was helpful with finan Bob Hanson was very helpful and thorough with the test drive (various road types) and explaining all the vehicle features. Lisa was helpful with financing. So far the vehicle is all good, even already getting better gas mileage with the warmer spring weather. I look forward to seeing how the service department helps me keep up w/ routine maintenance. Started my pricing discussions online (Michael and Michelle). More
Awesome! Everything was so wonderful! Absolutely the best experience I've ever had! Everyone was so helpful with great customer service. Lisa was especially th Everything was so wonderful! Absolutely the best experience I've ever had! Everyone was so helpful with great customer service. Lisa was especially the best! She went over everything in detail and showed me all my options to help me with my decision. More
I love my Mazda 3!!! I needed a reliable car at an affordable price. Lisa Friedrich was beyond helpful with a great positive attitude. She really made this happen! I chose I needed a reliable car at an affordable price. Lisa Friedrich was beyond helpful with a great positive attitude. She really made this happen! I chose a 2013 with low miles - feels like a brand new car!! More
Great buying experience Haven't used their service department yet. Just bought a new car from Rich. Great job! From the road test to the purchase, he explained everything Haven't used their service department yet. Just bought a new car from Rich. Great job! From the road test to the purchase, he explained everything thoroughly and got us ready to go. Mark, the finance guy was very efficient. Great buying experience - they sold the product without running down the competition. In fact, they didn't even seem to care about the competition. More
Great Dealership!! Mazda of Manchester made buying our new CX-5 a breeze! Our salesman was over the top honest, friendly, courteous, and very patient with us. We would h Mazda of Manchester made buying our new CX-5 a breeze! Our salesman was over the top honest, friendly, courteous, and very patient with us. We would highly recommend this dealership to anyone! The entire team we worked with was outstanding and best of all we didn't have to do a single thing except pick out the vehicle we wanted. THANK YOU Manchester Mazda!!!! Kevin & Tracy T. More
Honest and upfront customer service and friendly atmosphere. Mazda of Manchester treat their customers well. I bought a certified pre-owned Mazda6 and could not be more pleased with the car and the experience of Mazda of Manchester treat their customers well. I bought a certified pre-owned Mazda6 and could not be more pleased with the car and the experience of purchasing. Jay, the salesman, was friendly and had an extensive knowledge of the car's more technical details. He was also very helpful in breaking down the finer details regarding the warranty information. Lisa helped with financing and everything went smoothly. This place is very upfront about their pricing and I really appreciated that. Glad I choose this place for my first car purchasing experience. Thanks! More
Love the service dept. The team that work in the service department have been amazing. They really take their time to explain what work is being done and what work will need The team that work in the service department have been amazing. They really take their time to explain what work is being done and what work will need to be done in the future and can wait. The service manager broke everything down and talked to me like I was a human. More
Very professional and courteous I had emailed a few dealerships for a best price for a CX-5. Mazda of Manchester was one of two that responded with a quote and by far the most profes I had emailed a few dealerships for a best price for a CX-5. Mazda of Manchester was one of two that responded with a quote and by far the most professional and courteous (also gave me the better deal). Michelle was great to deal with over email as she was very upfront, polite and patient with my requests. I came in for a test drive and worked with Rich who was very knowledgeable and, again, very professional. I liked everything so much that I decided to close the deal that day. Rich (and Michelle, who periodically stopped by) was patient with all my questions and with my finance calculations (had brought an ipad with excel to make sure the numbers matched up. They did.). There were no hidden fees, everything was told to me upfront since the very first email. I never felt pressured at all throughout this experience, except when we went over the final paperwork with Mark. They reeeally wanted me to get the 5 year extended warranty. Overall, great experience. Would recommend. More
Great cust. service, hospitality and car buying experience The reviews are what brought me to Mazda of Manchester, even though I have another Mazda dealership in my hometown. If you want to work with an honest The reviews are what brought me to Mazda of Manchester, even though I have another Mazda dealership in my hometown. If you want to work with an honest, fair, customer-oriented dealership in buying your next car, I can't recommend Mazda of Manchester more. I worked with Brandon Hansen (on a recommendation from a friend) on purchasing a new 2015 Mazda Mazda6, and he was great. While test driving, he walked me through the many features of the car, including many features I didn't even know cars were capable of. He thoroughly explained all the features, accessories, technology that come with the car, and was very knowledgeable about all aspects of the car, on top of being very pleasant to deal with. We were offered a fair value on my trade in, and without even asking, Brandon came back to let us know he had found another $500 credit we could use towards the purchase of the new vehicle. What other dealership looks for more money for you?? We worked with Mark to finance the car, and he walked us through every step and every form we were signing, so we knew what we were getting into, and made everything very easy for us. The sales consultants would not be able to do what they do if it wasn't for the sales philosophy of the owner as well as the management of the dealership. The customer-oriented focus is evident through all aspects of the dealership, as well as the focus on hospitality while you are their guest at the dealership. I highly recommend Mazda of Manchester, as well as Brandon Hansen, for anyone looking to purchase a new vehicle. More
Easiest car deal Ive ever been involved in From the first email starting with Michelle the staff was nothing but helpful. In person was even better. Nate and Bob were awesome, Mark was great. T From the first email starting with Michelle the staff was nothing but helpful. In person was even better. Nate and Bob were awesome, Mark was great. The entire experience was very pleasant. I will be back. More