Manchester Mazda

My Mazda puarchase Friendly, prompt, personalized service. Jay was very knowledgeable and friendly and his main objective was clearly customer satisfaction. Purchasing m Friendly, prompt, personalized service. Jay was very knowledgeable and friendly and his main objective was clearly customer satisfaction. Purchasing my car was a pleasant, non-intimidating experience. I would definately come back! More

Smooth dealing dealership Upon entering Mazda of Manchester, I was greeted with friendliness and helpfulness. Nate Sommers, Michelle Dougela and the whole team listened to eve Upon entering Mazda of Manchester, I was greeted with friendliness and helpfulness. Nate Sommers, Michelle Dougela and the whole team listened to everything that I was looking for, rather than trying to sell me their own intentions. My brand new car buying experience was a smooth as my new Mazda drives! More

First New Car I have to admit that when I first started the car search process, I dreaded actually going to dealerships (you know why). When my husband and I first I have to admit that when I first started the car search process, I dreaded actually going to dealerships (you know why). When my husband and I first arrived at Mazda of Manchester on a beautiful Saturday afternoon, we had only planned on test-driving a CX-5 - we had no intention of purchasing that day. We had been to a different Mazda dealership a few months prior and had driven a CX-5 then. I remembered liking the CX-5, but also remembered HATING the dealership. As we were walking the lot at Mazda of Manchester, a salesman approached us. I kept walking and let my husband do the initial conversation. I just wasn't in the mood to deal with a salesman. We were fortunate enough to have Rich Sika be the salesman that approached us. Rich took the time to listen to what we were looking for and understand where we were in the car search process. He was not pushy and provided an abundance of information on the CX-5. Rich made me feel completely at-ease. There was no pressure to buy. I felt that Rich truly cared about my experience and what I needed. The entire team helped my husband and I through the whole process, which was foreign to me, as my previous 2 vehicles had both been purchased through private sale. I was completely terrified of buying a new car from a dealership, but Rich understood that and helped us through the whole process. I would absolutely recommend Mazda of Manchester and Rich Sika! More

Great experience As soon as I walked in, everyone was so nice and made my car shopping experience easy with no pressure. Wish all experiences were this easy As soon as I walked in, everyone was so nice and made my car shopping experience easy with no pressure. Wish all experiences were this easy More

Exciting and eye opening car buying experience Not only did I go into Manchester Mazda knowing what i wanted but I also went in not expecting the great service and knowledge that was provided to me Not only did I go into Manchester Mazda knowing what i wanted but I also went in not expecting the great service and knowledge that was provided to me. I was greeted like a friend and treated like a family member. I got way more than i expected and I feel so great about my investment with no doubts at all. I also can say there was no stress and lots of fun during this experience and that is not something you would ever think would happen at a car dealership. Brandon was the best and answered all of my questions with a smile and laugh even when they were absolutely ridiculous. He also helped complete the follow up simonize treatment and pick up when requested with no question. I would not recommend anyone else and I will continue to go there for sales and service no matter how far from my home, as you cannot substitute quality and care. TJ from the sales department is friendly and knowledgeable and I look forward to having a service team that I can trust. Way to go Manchester Mazda! Brandon Rocks!! More

A pleasurable new car buying experience After deciding to purchase a Mazda CX-5 for my wife Dianne, and learning that Mazda of Manchester was owned by the Carter family, there was no other d After deciding to purchase a Mazda CX-5 for my wife Dianne, and learning that Mazda of Manchester was owned by the Carter family, there was no other dealership to consider. The entire staff welcomed us with a no pressure approach. They worked as a team hard to find us the vehicle with all the options that we wanted. Nate Sommers, our sales rep, was friendly, sincere, and knew the Mazda product line well. Thank you for putting us in a 2016 Mazda CX-5 GT. More

Easy, no stress My daughter bought her first new car from Dave last summer. I was so impressed with how he explained the car and the buying process, that I knew I wou My daughter bought her first new car from Dave last summer. I was so impressed with how he explained the car and the buying process, that I knew I would return when I was ready for a new car. Well, I went back in March and wasn't disappointed. I told Dave what I wanted in a vehicle and my concerns. He provided the information I needed with no pressure. Dave went the extra mile to find the CX5 with the features and color I wanted. I am very happy with my purchase. More

Thank you! I went to the dealership Saturday and met with Jay. He was easy to work with and not pushy at all. Jay made the process easy and quick. I came bac I went to the dealership Saturday and met with Jay. He was easy to work with and not pushy at all. Jay made the process easy and quick. I came back Monday and by Tuesday I was able to take my new car home! More

Couldn't have been better Great service. Jay was excellent. Highly recommended. The customer service was excellent from beginning to end. I felt comfortable with the entire pro Great service. Jay was excellent. Highly recommended. The customer service was excellent from beginning to end. I felt comfortable with the entire process and am very happy with my purchase. More

clear cut, no pressure We bought a non-Mazda used car here. Brandon was open and clear about exactly what they had to offer and was easy to get along with. We were able to n We bought a non-Mazda used car here. Brandon was open and clear about exactly what they had to offer and was easy to get along with. We were able to negotiate on price without it turning unpleasant, aggressive or making us uncomfortable. (No vague statements of "we're flexible for the right buyer" or anything like that.) And yet, I still feel that we got a very good price! I feel that I could write a much longer review, but in fact, the team was so efficient (but never hurried) and the process so smooth that I feel like there almost isn't much else to say. Pleasant, businesslike, clear, appropriate. The team occasionally had missed communications between departments - for example, we had decided after our initial visit not to purchase an additional option; we called and emailed to communicate this, but the item still appeared on our final purchasing contract. (However, when we pointed this out, they had no problem removing it!) Overall, this was a great experience buying a used car. I hope we can continue to buy from Mazda of Manchester in the future. More