Manchester Mazda
Manchester, CT
Filter Reviews by Keyword
By Type
Showing 593 reviews
Great Experience and a Great Car! I never expected I would have bought a Mazda CX-5 Grand Touring immediately after taking a test drive. It really is a fun car. And the staff at Mazda I never expected I would have bought a Mazda CX-5 Grand Touring immediately after taking a test drive. It really is a fun car. And the staff at Mazda of Manchester, Lisa Friedrich in particular, were great. They were not pushy and were extremely helpful with all my questions. They made car buying a comfortable, enjoyable experience and I could not be happier with my purchase! More
100 % Excellence Excellent customer service provided. I love my CX-5 Touring. The service provided to me was very friendly and my salesperson was very quick to answer Excellent customer service provided. I love my CX-5 Touring. The service provided to me was very friendly and my salesperson was very quick to answer any questions and speed up the processing of buying my new car. Thank you so much for everything More
Great car buying experience Nate was awesome through the whole process. I would highly recommend his services. Loan staff and bettina were also awesome. Thanks so much for the e Nate was awesome through the whole process. I would highly recommend his services. Loan staff and bettina were also awesome. Thanks so much for the ease at which you made buying a car. More
exceptional sales service! A huge thank you to Rich, Lisa, and Mark! Rich is an outstanding sales rep. I have been looking to buy/lease my first car for the past few months an A huge thank you to Rich, Lisa, and Mark! Rich is an outstanding sales rep. I have been looking to buy/lease my first car for the past few months and decided to check out Mazda of Manchester because it is close to where I will be moving. Rich was very professional, but personable and easy to talk to. I never felt pressured to look at cars outside my budget like I had experienced with many other dealerships I had been to. He knew which deals/rebates were valid and because of this, I ended up leasing a car that I did not originally consider...and I LOVE it. Since I have no previous experience with buying or leasing cars, Rich was exceptionally helpful in explaining each step along the way. He even went the extra mile to contact my insurance company and give them the information for the new car so all I had to do was approve the change. Before I drove off, Rich made sure to sit with me and go over every function of the car from windshield wipers and headlights to how to respond to my text messages through the connect infotainment system - very important so I felt confident that I wouldn't be distracted while driving as I tried to get comfortable with the new controls. Mark and Lisa were extremely helpful as well and Mark made sure to explain everything clearly and notify me of all my additional options for service protection prior to signing. Thank you! More
excellent sales service Rich Sika was very helpful and very polite to my wife Debby and I with purchasing my brand new 2016 mazda 6. I love my new car. Rich was very speedy a Rich Sika was very helpful and very polite to my wife Debby and I with purchasing my brand new 2016 mazda 6. I love my new car. Rich was very speedy and accommodating with the purchase having all the paper work ready for us when we arrived. He also took the time to ask us about our family which is very important to us. He explained all of the features of the car to us in great detail. We so much appreciate this. Buying a new car can be very stressful but Rich made it very easy for us to make a decision on which one to purchase. Rich also took the time to introduce us to Lisa, Mark and Brandon. It is always nice to put a face with a name. Our whole experience was just fantastic. Than you very much More
Great buying experience I would like to commend the staff at Mazda of Manchester for their welcoming approach to car sales. From first contact with Michelle Dougela of intern I would like to commend the staff at Mazda of Manchester for their welcoming approach to car sales. From first contact with Michelle Dougela of internet sales, to Rich Sika on the floor, as well as Mark Smith in finance, this was as pleasurable an experience as car buying can be. After leaving several local dealerships unsatisfied, I extended myself beyond my immediate area because the pricing at Mazda of Manchester was attractive and because they had the features I was seeking in the vehicle. Rich put my wife and I at ease and gave us special attention in explaining the latest technology and options. He also facilitated a loaner car several days later as my new vehicle was being detailed with a glass coat finish and interior upholstery treatment. It doesn't end there. Rich has made several follow up calls to ensure all is going well with the new vehicle and he is always available for any questions I may have. This is my second Mazda purchase and I am pleased with my new CX-5. I highly recommend Mazda of Manchester for your next vehicle purchase. More
Outstanding service Nate was very helpful through the entire sales process. Very professional. Mark in finance did an amazing job working the different banks to get my wi Nate was very helpful through the entire sales process. Very professional. Mark in finance did an amazing job working the different banks to get my wife into the car she wanted! This is the 3rd car we have purchased from Mazda of Manchester and it will not be the last!! More
This was an excellent experience. When I bought my first (new) Mazda Rx-8 in 2007 in a different state, I experienced the whole range of bad experiences from people trying to push me i When I bought my first (new) Mazda Rx-8 in 2007 in a different state, I experienced the whole range of bad experiences from people trying to push me into a car I didn't want to being completely unrealistic during negotiations. This time was completely different. The crew at Mazda of Manchester (specifically Rich & Bob) made the whole process extremely easy. This was the experience that everyone wants! There was no pressure, there was no cross-sell. Thanks to S-Plan (Go MazdaSpeed MotorSports Development!), there wasn't even negotiations, just a fair price for both sides of the fence. It was perfect, especially for someone like my wife who hates the whole "sales process". While I was there, I had my Rx-8 in for a bit of service, and the service crew seemed really great as well. Thanks guys! More
Fabulous buying Experience As much as I loath buying/leasing a new car this was by far the best and most comfortable experience I have had. I had walked out of three other deal As much as I loath buying/leasing a new car this was by far the best and most comfortable experience I have had. I had walked out of three other dealerships prior and still waiting for call backs on two from a week ago. This dealership was more interested in meeting our families needs for a car than just making the sale. They worked with us to make sure all of our questions were answered and that all our vehicle needs were met. I would not hesitate to purchase from this dealership again and have already recommended them to many friends. More
Amazing experience! Going to buy my first new car was terrifying, But Richard, Lisa and the rest of the staff at Mazda of Manchester did everything possible to make it ea Going to buy my first new car was terrifying, But Richard, Lisa and the rest of the staff at Mazda of Manchester did everything possible to make it easy, painless and fun. Richard helped me find the perfect car for me and Lisa and the rest of the financing staff did so much to make sure that I got the best deal possible. Mazda of Manchester will be my first and only stop when the time comes for an upgrade! Thanks!!!!! More