Manchester Mazda
Manchester, CT
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Fun and informative. My first contact was actually on line when I started pricing different Mazda dealers. Michelle was the most helpful and always quick to respond to my My first contact was actually on line when I started pricing different Mazda dealers. Michelle was the most helpful and always quick to respond to my questions. That had a heavy bearing on my choosing Mazda of Manchester. And what can I say about Rick! He is just fantastic. A great sense of humor that puts prospective car buyers at ease. Very knowledgeable and easy going. The finance manager Mark, even though a Cowboy fan, was fantastic. Over all this was a excellence experience!!! And I LOVE MY 6!!!!!! More
Best car buying experience ever! I went into Mazda of Manchester and met Lorraine Mumby....... she is sooooooo nice. They were busy so the owner himself evaluated my trade. Lorraine a I went into Mazda of Manchester and met Lorraine Mumby....... she is sooooooo nice. They were busy so the owner himself evaluated my trade. Lorraine and I started talking prices (I already knew what I wanted) and in less then an half hour we found one that worked for both of us. Lorraine kept in touch with me by email the whole time, letting me know I was approved, they found the car I wanted and then when it came in. When I picked up my car Lorraine sat with me for an hour showing me all the features. I think she was almost more excited than me!!!!! More
First New Car I had the pleasure of working with Dave Small for my first car buying experience. To say Dave was exemplary would be an understatement. I've never enc I had the pleasure of working with Dave Small for my first car buying experience. To say Dave was exemplary would be an understatement. I've never encountered someone as helpful as Dave. He ensured my experience was top notch, from discussing options with me to walking me through the car step by step. Mazda of Manchester was more than accommodating and I would urge all customers to meet with Dave when searching for a new car. I couldn't be happier with my new Mazda3 and I have Dave and Mazda of Manchester to thank for it. More
:..Not Pressured..: This was my first time buying a new car, the experience I had was awesome from the Mazda family. The car sold itself to me online, when I was looking This was my first time buying a new car, the experience I had was awesome from the Mazda family. The car sold itself to me online, when I was looking at all my options, that I had out there. Upon walking in, the atmosphere was welcoming and I did not feel pressured at all to buy a car. With the price and options, I am very pleased with my first time car buying experience with them. The only issue I had was that the model and package option, that I had chosen did not come in a standard, stick shift option. Otherwise, I am very pleased with the service I had received from Mazda of Manchester :o) More
Pleasant buying experience I just bought a new Mazda from this dealership. It was a very pleasant, no pressure buying experience, and the price was right, too. I worked with N I just bought a new Mazda from this dealership. It was a very pleasant, no pressure buying experience, and the price was right, too. I worked with Nate, who is customer-focused, and Lisa, who is personable and professional. More
What an Awesome, Relaxing and Fun Experience Rich was just amazing. From the moment I walked in, he was friendly and informative in a very casual way. I immediately relaxed. After some questio Rich was just amazing. From the moment I walked in, he was friendly and informative in a very casual way. I immediately relaxed. After some questions and answers about the CX-5 we returned several days later for a test drive. Rich handed me the keys and off we went. My husband and I had a great time learning about the vehicle and even some laughs. Upon returning it was decided that the CX-5 was the car I wanted. At no time was there pressure from Rich nor did he ever make me feel rushed or as if he was watching the door for the next perspective sale to walk thru. It was a very comfortable experience that made me feel as if Rich really cares. A feeling I didn't get from any other dealer. Thank you very much Rich. I'll be stopping by to say "Hay". More
Overcharged I had to schedule service appointment today I was told a few days ago it would be $48 an hour.I have a 2016 CX5. The service I had done on my vehicle I had to schedule service appointment today I was told a few days ago it would be $48 an hour.I have a 2016 CX5. The service I had done on my vehicle today was front and rear splash guards door sill plates and a rear bumper guard I was informed it would take two hours and $48 an hour for a total of $96 plus tax Grand total was $112.31 vehicle was in the shop from 11:44 AM to 12:47 PM I should've been charged $48 plus tax if Mazda of Manchester continues this practice from the service department I will take my Mazda and have it serviced somewhere else that's just a rip off. So I was charged $112.31 for an hour and three minutes worth of work if they want to keep my business and they should compensate me for those three minutes it's the principle not the money More
best people to buy from I am amazed that all the people I talked with everyone was helpful and friendly. I would definitely come back to Manchester Mazda. I LOVE MY NEW CAR. I am amazed that all the people I talked with everyone was helpful and friendly. I would definitely come back to Manchester Mazda. I LOVE MY NEW CAR. Nate Sommers was excellent and took the time to show me how everything inside the car worked. Thank you so much More
Pleasant car buying process. Fran was great! She was very knowledgable and very helpful. She really made the car buying process easy. I will definitely come back to this dealer w Fran was great! She was very knowledgable and very helpful. She really made the car buying process easy. I will definitely come back to this dealer when I buy my next vehicle More
Everyone was friendly, helpful and courteous. Francesca was great! Even though we were buying a used vehicle, they still gave us a loaner until car was ready to be picked up...WOW. Will definitely Francesca was great! Even though we were buying a used vehicle, they still gave us a loaner until car was ready to be picked up...WOW. Will definitely be back More