Manchester Mazda

Lorraine is the best!!! I was just out of college and had a really terrible car buying experience 5 or so years ago, so when I started my research, the other dealerships prov I was just out of college and had a really terrible car buying experience 5 or so years ago, so when I started my research, the other dealerships proved that car buying was still an awful experience....until I went to Mazda of Manchester and met Lorraine. When i walked in, Lorraine greeted us in a friendly manner, and I mentioned I was eager to test drive the CX-5 in Black, she was just as excited for me, and had no pressure to "sit down" and get my information down. I work a technology company, so I did some pretty extensive research into the car, and Lorraine was able keep up with all the questions I had, as well as go into more detail unlike any other dealership that I've been to. She really is the most personable saleswoman I've ever met, and truly cares about her experiences with her clients. When I finally decided it was the car for me, she wasn't pushy by any means, and actually made the number talk more fun. There wasn't any pressure, or pushiness by any means. I decided that I wanted to think about it, and she fully respected that. She was the only individual that respected my ask for email instead of calling, and truly cared about getting me the best dependable car, and the best experience. I really can't put into words how much it makes a HUGE difference when Lorraine wasn't a saleswoman, but was my friend recommending the car to me. If you are interested in ANY Mazda, please see Lorraine at Modern Mazda. Your experience will be guaranteed phenomenal! Mike More

No pressure, straighforward, knowlegeable and honest! I really hate buying cars so, of course, I put on my defensive face, walked into Manchester Mazda and waited for a pushy salesman/saleswomen to greet I really hate buying cars so, of course, I put on my defensive face, walked into Manchester Mazda and waited for a pushy salesman/saleswomen to greet me. My attitude quickly changed as Rich began talking to me and my daughter about Mazda CX 5. Rich was a pleasure to work with. He was patient, courteous and understanding. He did his very best to accommodate our requests and needs. I would highly recommend Rich for your next purchase at Manchester Mazda! Josie More

I made the right choice I did a lot of research and many test drives before I settled on my new CX-5. When it was all said and done, the Mazda was a cut above the competition I did a lot of research and many test drives before I settled on my new CX-5. When it was all said and done, the Mazda was a cut above the competition. The sales staff at Mazda of Manchester were very friendly and professional from Lorraine, the salesperson, to Brandon, one of the sales managers. There was never any pressure to buy the car and it was obvious that their goal was to make sure that I was happy with my choice. They were even able to find an additional $500 in savings for me on the day of the sale, much to my surprise! Thank you guys for all your help and patience. More

Love my car Had an awesome experience. I did my research online to buy my cx3. I went to Mazda of Manchester knowing what I wanted to pay and what I should get fo Had an awesome experience. I did my research online to buy my cx3. I went to Mazda of Manchester knowing what I wanted to pay and what I should get for my trade. Rich the salesman was the best. He was so helpful. When he came back with the numbers, they were right on. I didn't have to haggle. No stress just zoom zoom! Thanks More

Wonderful new car, and superb purchasing experience I was in the market for a used Miata to replace a BMW 3 that I loved but had incurred fatal frame damage rammed in a parking lot by a texting driver. I was in the market for a used Miata to replace a BMW 3 that I loved but had incurred fatal frame damage rammed in a parking lot by a texting driver. We had tried going to one car for a few months unsuccessfully, and then began looking for a used Miata to use as a second car. A web search lead to multiple candidates. One was found and a PO committed. At the last minute, the dealer coped out. Fortunately, my second try led me to Mazda of Manchester, and Rich Sika. Rich was wonderful, immediately understanding what I wanted to do. We jointly reviewed the car, and quickly agreed on the deal. Working remotely, we finalized all the necessary paperwork, and Rich delivered the car to me last Saturday. Everything went like clockwork, and I have been touring Maine, New Hampshire, and Mass since. The car is great, and I would unhesitatingly recommend Rich Sika, and Mazda of Manchester for any Mazda purchase they might be considering. It is well worth the drive from Boston to Manchester CT for the purchase and the purchase experience. Dave More

Same day delivery I was saving up for a new care recently and when my '97 Mercury Tracer finally kicked the bucket it was time for a change. I wanted something fairly n I was saving up for a new care recently and when my '97 Mercury Tracer finally kicked the bucket it was time for a change. I wanted something fairly new with low miles that I wouldn't replace in just a few years. I knew around what I wanted for how much. I was looking for a Mazda 3 hatchback in the 2008+ age group. While I didn't find a hatchback 3 in their pre-owned section I found the one that I wanted. 2012 Mazda 3 with 49k miles. Rich was super helpful and offered on the spot to take it for a drive. I fell in love with the smooth ride and the tiptronic transmission. When we talked numbers I thought it was going to be the hard part. But everyone made it really easy and got me approved that day. After calling my insurance company and changing my insurance to the new car I was able to get everything signed that day and take her home. The best part was the service of Rich when we had to call the insurance company several times to get the entire thing with them sorted out. Rich even asked to speak with the insurance rep after I verified information with them and asked to get it sorted out for us. I would definitely recommend them to everyone looking for a long term car. More

Best car buying experience ever So...I went to Mazda of Manchester for a flash update for my 03 Mazda 6! While waiting my 2 yr old daughter and I were just browsing the lot just for So...I went to Mazda of Manchester for a flash update for my 03 Mazda 6! While waiting my 2 yr old daughter and I were just browsing the lot just for fresh air! Lorraine Mumby came out and introduced herself! I told her my wife and I thought about purchasing the CX-9 but never seriously considered it! She then offered me an extended test drive of a 2014 CX-9 for 24hrs and BAM...we were sold on it! Lorraine, Brandon and I agreed on the numbers and Mark (Business Manager) sealed the deal! The staff there was very chill and young which made me feel my wants were more respected and honored! Thanks Lorraine for simply approaching me and not writing me off as a tire kicker LOL! Best car buying experience ever! More

Know what you want and get it We had investigated on our own the car we wanted, the Mazda CX 5. Fran greeted us in a very inviting way and knew the answers to all our questions. We We had investigated on our own the car we wanted, the Mazda CX 5. Fran greeted us in a very inviting way and knew the answers to all our questions. We test drove the car and listen bed the way it handled. We had never leased before so Fran led us through the process . We were about to leave on a trip to Charleston and wanted a new car to take. Within three days we had our car and were on our way to our family wedding. More

excellence!! Rich Sicka was extremely professional and thorough. I would highly recommend his dealership for great customer care. I had driven a Honda CRV, the K Rich Sicka was extremely professional and thorough. I would highly recommend his dealership for great customer care. I had driven a Honda CRV, the Kia SUV and another Mazda at another dealership. Rich has my thumbs up. More

Excellent experience getting a new Mazda 3 Rich Sika was just great to work with - zeroed in on what I wanted in a car and matched it exactly from his inventory. He is very knowledgeable and en Rich Sika was just great to work with - zeroed in on what I wanted in a car and matched it exactly from his inventory. He is very knowledgeable and enthusiastic about the Mazda line and has a fantastic demeanor and style for new car sales. I definitely will contact him when I am in the market for a car again - which may be soon as I am thinking of getting a second car. More