Manchester Mazda
Manchester, CT
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2 new vehicles and a very happy family! We needed two new vehicles and had settles on the Mazda CX-5 and Mazda 3 hatchback. Lorraine and Brandon provided excellent sales service and put tog We needed two new vehicles and had settles on the Mazda CX-5 and Mazda 3 hatchback. Lorraine and Brandon provided excellent sales service and put together a good package deal for us. I had previously checked the Truecar prices but the nearest dealer was over 50 miles away. The package that we got from Mazda of Manchester was competitive right from the start. I will definitely look here when I am ready to upgrade my 1990 Miata. More
Customized Solutions from patient staff I had a car I wasn't very happy with but had a lot of negative equity remaining. Rich was extremely professional and patient with me, explaining an af I had a car I wasn't very happy with but had a lot of negative equity remaining. Rich was extremely professional and patient with me, explaining an affordable option to get me into an amazing Mazda3. I wouldn't have ever imagined that leasing a new car would actually put me in a better financial position and get me a safer, more reliable, and down-right fun car! I would 100% recommend Rich Sika for sales. He worked with both myself and my fiance in the purchase of our new Mazdas. When I say he was patient, I mean it. Between the two of us, we drove 5 different cars, made dozens of phone calls to him, and it took us weeks to finally commit to signing papers but he was never pushy or impatient. A truly professional dealership with a professional staff. My friend bought her CX3 here and dealt with Fran and also had a glowing experience with her. I've since brought my Mazda3 in for a complimentary car wash (offered with a new purchase or lease currently) and Service did an amazing job and was friendly and courteous. If you're in the market for a new car, especially a Mazda, don't waste your time going elsewhere. This is the place to go! More
Great Experience! I would recommend this dealership to anyone looking for a pressure-free experience. I cannot say enough good things about Dave Small. He was professi I would recommend this dealership to anyone looking for a pressure-free experience. I cannot say enough good things about Dave Small. He was professional and knowledgeable about my 2016 CX-5, and had the car ready for pickup less than a week after my initial visit to the dealership (even with a remote starter added on). My last experience at a Mazda dealership was stressful as they seemed to be pushing the fully decked out vehicles with extra warranty coverage and added fees. I walked into the dealership knowing the exact CX-5 that I wanted, and there was no pressure from Dave to upgrade with extra technology packages. Additionally, I did not feel pressured by Lisa Friedrich to add additional coverages to the vehicle which was very refreshing. She was very easy to work with and approach with questions about the payment plan she was setting up. If you need a Mazda in CT, go to Mazda of Manchester. More
Completely Satisfied Customer I had a great experience with Mazda of Manchester. Dave was fantastic. He was very informative and never once did I feel pressured or uncomfortable. I I had a great experience with Mazda of Manchester. Dave was fantastic. He was very informative and never once did I feel pressured or uncomfortable. I felt as though I was educated to make the right choice on my own, never pressured to buy. And it certainly helped that Mazda is an all around great product! More
Excellent experience for a first-time buyer I had an excellent experience buying my Mazda 3. Everyone that I worked with helped to make my first time buying a car pleasant and stress-free. Rich I had an excellent experience buying my Mazda 3. Everyone that I worked with helped to make my first time buying a car pleasant and stress-free. Rich was extremely personable and friendly, which helped me to feel comfortable from start to finish. He was very knowledgeable, making effective use of the test drive to explain the features of the car to me. I truly appreciate his effort to make everything as straightforward for me as possible. Lisa was very helpful in explaining the financing process so that I knew what to expect in advance. Thanks to their help, everything went smoothly and there were no surprises. I strongly recommend Mazda of Manchester. More
Memorable Experience I had a positive experience at Mazda of Manchester. Dave was cool, calm, and professional despite my aggressiveness in negotiating price, zero toleran I had a positive experience at Mazda of Manchester. Dave was cool, calm, and professional despite my aggressiveness in negotiating price, zero tolerance for add-on costs, racing through the winding backroads, and challenging his claims about Mazda vehicles. I never expected to buy a Mazda. I walked into Dave's office to check out a Mazda 3 hatchback expecting to leave and buy either a Golf GTI or a BMW X1. After a test drive, I was impressed with the quality of the car, the road handling, decent performance, and value. He respectfully responded to my unending concerns admirably. For example, I closed the car door and said it sounded tinny. He was quick to point out the superior side crash rating. He almost lost the sale because I was willing to walk away unless I got a price below true car value. Fortunately, I was able to qualify for an additional manufacturer rebate. After closing the deal, they even offered me $$$ for a courtesy trade-in saving me a trip to the junk yard so I could just drive there, switch plates, and leave my old bomb. It was great doing business with Dave and the Mazda family! More
Excellent experience Wonderful experience with Rich and the whole crew. Work hard fitting me to a vehicle that met my needs. Very friendly and was willing to take working Wonderful experience with Rich and the whole crew. Work hard fitting me to a vehicle that met my needs. Very friendly and was willing to take working with me over several days. Also, no sales pressure was exerted. More
Love my new CX -5 This is the second car I've gotten from this dealership and they are great people to work with. They are friendly, patient and very accommodating. N This is the second car I've gotten from this dealership and they are great people to work with. They are friendly, patient and very accommodating. Not at all like the "typical" experience of most dealerships. I recommend Mazda of Manchester to anyone who is car shopping without reservation. A great group of people. More
Had a great and easy time purchasing a car for my daughter It was a pleasure buying a new car at this dealership! Appreciated the ease and friendly people who helped us out. Also Rich was very helpful describi It was a pleasure buying a new car at this dealership! Appreciated the ease and friendly people who helped us out. Also Rich was very helpful describing features and functionality to my daughter. More
the purchase of my mazda 6 It was a pleasure to work with Dave Small who was the salesperson at this dealership. I choose this dealership because everyone is very nice and it is It was a pleasure to work with Dave Small who was the salesperson at this dealership. I choose this dealership because everyone is very nice and it is a no hazzle to work with.2 years ago, we bought a Mazda CX5 from Dave as well. I was happy with the service provided except when it was time to deal the finance department. I was helped by M. Smith. Things were going smoothly until the part of additional services I could of purchase for my car. I informed Mr. Smith that I had called my husband and we both agreed with didn't want the additional services. After signing all the paperwork, I left VERY ANNOYED because during the loan process, Mr. Smith continuously ask if I wanted those services for my car and he would talk to my husband about these special services.. If I would have a ride a home, I would walked out without the car because of the financial person that I dealt with. I loved working with Dave Small but not the finance department More