Manchester Mazda
Manchester, CT
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Excellent Experience at Mazda of Manchester Everyone one I dealt with at Mazda of Manchester was excellent. Dave Small was my primary salesperson and he is very customer service oriented. On Everyone one I dealt with at Mazda of Manchester was excellent. Dave Small was my primary salesperson and he is very customer service oriented. On his day off, one of his co-workers, Rich, was happy to take me out for a test drive and spend quite a bit of time with me. I purchased a 2016 Mazda 3, 5 door, Grand Touring with the technology package. The exact car I was looking for was not available in CT. They kept me informed during the entire process of finding me my car. I absolutely LOVE this car. Fun to drive. The car and the dealership exceeded my expectations. The employees truly work as a team. If you are purchasing a Mazda, this is the place to go. More
Excellent car buying experience !! We are writing this review to share what a great experience we had from start to finish with Mazda of Manchester !From the online inquiry contact to t We are writing this review to share what a great experience we had from start to finish with Mazda of Manchester !From the online inquiry contact to the final drive off , everyone was a pleasure to deal with . Truly honest to every word discussed and every promise met and exceeded! We had the pleasure of dealing with Lorraine in sales , as well as Lisa the sales manager, we have never had such a great experiment buying a car , Lorraine took her time explaining all aspects of the car . Lisa offered us a great trade in price as well as the car price far better than any other dealership . I tell you honestly wish all sales were as smooth and friendly as this purchase . We also didn't finance with this dealership however there finance person Sherri ( I think her name was ) I apologize for not remembering ! However she treated us as if we were financing with them and explained all options in detail . If you are thinking of shopping for a car trust me , you will be happy you visited this dealership . Thank you for all your work and time , it was a pleasure ! More
Great Experience Helpful, honest staff did right by me during the buying process and have continued their stellar service even after the purchase. Would recommend this Helpful, honest staff did right by me during the buying process and have continued their stellar service even after the purchase. Would recommend this dealership. More
Great Experience buying a Mazda3 - Zoom Zoom! I just want to jot down a few words about our experience in Manchester. It was by far the best experience we have ever had when buying a new car. Rich I just want to jot down a few words about our experience in Manchester. It was by far the best experience we have ever had when buying a new car. Rich came out to greet us in the lot and immediately provided us with a ton of info about the vehicle. And he spent an abundant amount of time with us during the test drive process. He was warm and friendly through the whole buying process. We felt relaxed throughout the purchase process. He certainly made it an easy decision for us to by the Madza3. The financing was a breeze thanks to Lisa's expertise! Thanks again for easy purchase and we highly recommend the dealership! More
Fran was amazing to work with! Fran and the other sales reps were very helpful and always friendly and cheery! The finance piece was a little more chaotic than my husband and I anti Fran and the other sales reps were very helpful and always friendly and cheery! The finance piece was a little more chaotic than my husband and I anticipated from an execution standpoint, but the sales and customer service made up for it. Also, we love our CX-3! My car was located from another location and had more miles on it than I would have hoped- but all-in-all, so far so good. Thanks Fran!!! More
Memorable Experience A few months ago I visited the Manchester dealership in search of a CUV. I had visited various dealers to test drive different makes and models. I m A few months ago I visited the Manchester dealership in search of a CUV. I had visited various dealers to test drive different makes and models. I met Lorraine, explained which vehicle was interested in and we went for a test drive. The test drive was very thorough, Lorraine suggested a route we took so I can experience the car's handling and engine performance. Lorraine was very well informed and patient. We discussed the many options and features and she took time demonstrate them. When I compared my experiences of all the dealerships and sales persons I met that day, Lorraine's impression was very memorable. Although I ultimately purchased a different make and model from another dealer, I high suggest visiting this dealership and specifically look for Lorainne for a insightful and comprehensive test drive experience. The Mazada models and engineering is very impressive. It's unfortunate the, new Mazada CX-9 (2017) was not available at the time of my car research. More
Great sales experience! Great experience shopping for a new car. I was able to take a new CX5 for an extended test drive and that really helped in choosing between the Mazda Great experience shopping for a new car. I was able to take a new CX5 for an extended test drive and that really helped in choosing between the Mazda and other vehicles. Everyone involved in the sale was attentive and courteous. This was definitely not a high pressure dealership. David Small and Lisa Friedrich were straight forward and easy to deal with. Even the closing process and offering of the extras was low pressure. Very happy with the vehicle and the whole sales process. More
A good experience I just completed a weeks-long process purchasing a used car. I made multiple visits to Mazda of Manchester and other dealerships but continued to retu I just completed a weeks-long process purchasing a used car. I made multiple visits to Mazda of Manchester and other dealerships but continued to return to Mazda. Lorraine Mumby was delightful to deal with, exercising courtesy and patience in helping me to reach a decision. I had considered leasing, purchasing new and purchasing used and finally decided to go with a late-model used vehicle that shined and ran like new on the day of purchase. Dealing with the folks at Mazda was always pleasant and refreshing. I look forward to continuing with Mazda of Manchester for my service options in the years ahead and I certainly recommend them to anyone purchasing a vehicle. - Dick Alley More
Mazda of Manchester - I visited Mazda of Manchester to look at a Mazda 3 hatchback. Rich was very knowledgable and found me a car in my price range and without the extra fe I visited Mazda of Manchester to look at a Mazda 3 hatchback. Rich was very knowledgable and found me a car in my price range and without the extra features I just wasn't interested in. I was also impressed by the dealership's transparency, I was given clear figures and felt like I had the necessary information to make a confident purchasing decision. More
Best experience buying a new car I always thought buying a car should be as easy and hassle free as buying a refrigerator--and for me that was never the case. Mazda of Manchester is d I always thought buying a car should be as easy and hassle free as buying a refrigerator--and for me that was never the case. Mazda of Manchester is different, they are not your typical dealer. I first dealt with Mike online and he gave me a fantastic price right at the start compared to the other Mazda dealers who were just trying to get me into the showroom. With that kind of price, I had to go there. I drove 45 minutes and it was worth the drive. Mike, Ron, Mark, Pat and Lisa made it incredibly easy working as a team with the single goal of making me happy. I felt no pressure and therefore felt I was buying a quality product from a quality family run business. I was able to drive home 3 hours later in the beautiful CX5 I wanted.I got the best price, best car from the best dealer. I love my new CX5 and highly recommend the team at Mazda of Manchester More