Manchester Mazda

The best We went to several dealerships before Mazda of Manchester and none of the other sale people were as professional or as knowledgeable as Francesca Pal We went to several dealerships before Mazda of Manchester and none of the other sale people were as professional or as knowledgeable as Francesca Palazzo. More

Very Pleasant Experience I was simply at Mazda of Manchester for an oil change on my Mazda 3, which I'd owned for nearly 10 years with no issues. While waiting I browsed the s I was simply at Mazda of Manchester for an oil change on my Mazda 3, which I'd owned for nearly 10 years with no issues. While waiting I browsed the showroom and was greeted by Rich Sika. I was looking for a safe, economical, attractive and dependable compact SUV/crossover. The Rich showed me the Mazda CX-5, described the features in detail and went on a test drive with me. I was impressed with the car. Since my car was in for service, a sales manager, Brandon, looked it over and made an offer as a trade-in, which was only a little below what I would have accepted. I went home with my old car and looked over some reviews of the CX-5, which persuaded me to buy one. I called Mazda of Manchester the next day and Rich was off for the day, as he previously informed me. I spoke to Brandon with a figure I was willing to pay for the car, which he accepted. He offered me slightly more for my trade in, which I also accepted. There was no pressure, hassle or stress in negotiating a fair price. They did not have a unit with my selected color/option combo, but we're able to do a dealer swap in a reasonable amount of time. Rich was back to work the following day and stayed in touch with me through delivery, which was also very easy. Rich explained each feature and how to use it, the car was nicely detailed and full of gas. The finance paperwork went quickly, having completed the credit app online previously. Overall a smooth, stress free experience and I love the vehicle. Thanks, Rich and crew. More

very helpful Got email from dealership about 2016 car deals contacted Rich as we had bought our previous car from him. I explained to him what I wanted to do, but Got email from dealership about 2016 car deals contacted Rich as we had bought our previous car from him. I explained to him what I wanted to do, but was not 100% sure I was going to do anything, he explained the ad that was sent, deals available. I told him I would let him know. Told Rich I did not think it was in my budget. He called me back a few days later and offered to figure out my payments, trade and down payment. Rich was able to get the #s to my liking, no pressure just honest figures in plain language. Talked it over with the wife and now she has a new car. Thanks Rich More

Great Experience Mazda of Manchester I decided to give Mazda of Manchester a try in the purchase of my 2016 Mazda CX-9, after comparing my previous experience I have had at Liberty Mazda I decided to give Mazda of Manchester a try in the purchase of my 2016 Mazda CX-9, after comparing my previous experience I have had at Liberty Mazda in Hartford. I worked with Rich Sika and I did not feel at all pressured into purchasing anything. Rich was helpful in answering questions I had about the vehicle, company incentives, and loan rates. Rich took care of everything for me on the day of pickup and trading my existing vehicle in was a breeze. In the end I was very pleased with their customer service. I will continue to do business with this dealership and I highly recommend them. More

Informative, prompt, and not overbearing I worked with Dave Small from Mazda of Manchester to purchase a 2016 CX-5. I felt he answered all my questions promptly and thoroughly. At the same I worked with Dave Small from Mazda of Manchester to purchase a 2016 CX-5. I felt he answered all my questions promptly and thoroughly. At the same time, I did not feel at all pressured into purchasing anything or making any quick decisions. The rest of the team was helpful in breaking down the incentives, the warranty plans, and the loan rates. Thanks for the sale, Mazda of Manchester! More

Wonderful Easy Experience Rich was very helpful and knowledgeable of the car I purchased. One ride in my new mazda cx5 and I was sold. It's a smooth and luxurious ride and I co Rich was very helpful and knowledgeable of the car I purchased. One ride in my new mazda cx5 and I was sold. It's a smooth and luxurious ride and I couldn't be happier with my experience and purchase. Thanks guys! More

Great Customer Service! The customer service at Mazda of Manchester was the best we came across in our car buying experience. Our car buying process was slow as we searched f The customer service at Mazda of Manchester was the best we came across in our car buying experience. Our car buying process was slow as we searched for the best car for our family. Fran and Lisa were helpful, informative and patient with us as we figured out what to do. Any questions that I emailed them with they responded to immediately. They were not pushy and did not pressure us at all. They even let us take the car home for a night to see how it fit into our family's lifestyle! We decided on the CX-5 and could not be happier. We would highly recommend them. More

Great Sales Team! Great Sales Team at Mazda of Manchester. Dave Small was very informative about the CX5 and CX9 that I was looking at. He gave us great details about Great Sales Team at Mazda of Manchester. Dave Small was very informative about the CX5 and CX9 that I was looking at. He gave us great details about the cars and ultimately I purchased a 2016 CX5. Great customer service and very nice showroom. More

Excellent customer service! We had been looking for a car for a little under a year and were not quite sure what we wanted . Both Lisa and Fran were helpful and patient . Recen We had been looking for a car for a little under a year and were not quite sure what we wanted . Both Lisa and Fran were helpful and patient . Recently our focus shifted to getting a car for our newly licensed driver. They made the process so easy and after visiting MANY dealerships , we settled on a cute and safe Mazda 3. We requested something to be out in after market. When we went to pick up the car it wasn't done yet. Lisa took ownership, apologized, and offered to have a loaner brought to us while they picked up car for service . It was brought back the next day (both times at my job) and the work was stellar. We really appreciated Fran and the whole dealership going the extra mile. More

Great a experience My review friendly helpful knowing the product pricing great gave me a good price for my trade great experience I always like Mazda would not buy anot My review friendly helpful knowing the product pricing great gave me a good price for my trade great experience I always like Mazda would not buy another vehicle More