Manchester Mazda
Manchester, CT
Filter Reviews by Keyword
By Type
Showing 592 reviews
Great down-to-earth dealership I had a great experience at Mazda of Manchester. The used car I came to look at was exactly as described online, and Rich Sika took lots of time to sh I had a great experience at Mazda of Manchester. The used car I came to look at was exactly as described online, and Rich Sika took lots of time to show me the car inside and out. The entire experience was comfortable and pressure-free. Many thanks to Rich and the team! More
Easy and comfort of car buying Dave Small and Lisa Friedrich made trading in and leasing our new CX5 very stress free and convenient. This is our fourth car with Dave and the team Dave Small and Lisa Friedrich made trading in and leasing our new CX5 very stress free and convenient. This is our fourth car with Dave and the team at Manchester Mazda and I would highly recommend them and their service department. More
Amazing Dealership with a Friendly atmosphere! I recently purchased a 2017 Mazda 6, which I really love! When I walked into the dealership I was greeted by Craig Fournier a salesman, who made my p I recently purchased a 2017 Mazda 6, which I really love! When I walked into the dealership I was greeted by Craig Fournier a salesman, who made my purchase a pleasant experience! He was very friendly and knowledgeable, Brandon, one of the managers was wonderful to deal with he made my dream to purchase my Mazda come true! Lisa and Mark were great to deal with too they were all able to answer any questions I had and not one of them were pushy. I highly recommend Mazda of lManchester. More
maureengoddard12@comcast.net Recently purchased a CX5. Tried other car dealers subaru and toyota. I was impressed with Ron Sloan and the Sales Manager Anne Wilson. She was only S Recently purchased a CX5. Tried other car dealers subaru and toyota. I was impressed with Ron Sloan and the Sales Manager Anne Wilson. She was only SM to come out and introduce herself to me. I think Ron went out of his way to assist me since I was in AZ when I decided I wanted the car. More
Best car buying experience ever I totally lucked into this dealer, and I would recommend them to anyone looking for a Mazda. Ann, Fran and Lisa were the people I dealt with when I bo I totally lucked into this dealer, and I would recommend them to anyone looking for a Mazda. Ann, Fran and Lisa were the people I dealt with when I bought my Mazda 6 a few weeks ago. They were EXTREMELY non-pushy and very helpful. I've dealt with a lot of car dealerships over my lifetime, and this was the best experience I've had, period. It was such a good experience, in fact, that I brought my fiancée down a couple of weeks later and bought her a CX-5. More
My new dealership of choice Best Dealer Ship EVER!!! Love the fact that there's no PUSHY sales people at this place, I worked with Fran and she was great, really made the buying Best Dealer Ship EVER!!! Love the fact that there's no PUSHY sales people at this place, I worked with Fran and she was great, really made the buying experience about finding the right car for me. Fran worked with me "for a few weeks" until we found the car I was looking for. Went to a a few other dealerships including Mitchell Ford, where I had to make the deal at that moment or they wouldn't hold the price for me, I don't due business like that. Fran told me where my cost was going to come in and it was spot on, "NO hidden fees"!!! I do my research and their prices are great! Thanks again FRAN, unil next time!! More
Great Experience! All the people that I encountered at Mazda of Manchester: Ron, Bob, Lisa, and Mark made my experience of buying a certified pre-owned Mazda 6 so easy All the people that I encountered at Mazda of Manchester: Ron, Bob, Lisa, and Mark made my experience of buying a certified pre-owned Mazda 6 so easy! They explained everything to me and took the time to make sure I was satisfied. Even though I do not live close by, I would consider traveling the extra distance to do business here again. More
Gotta love this place! I knew I wanted a CX-5, preferably used. I started by doing a search online with Chase Bank (who I have 2 credit cards with) and the TrueCar search e I knew I wanted a CX-5, preferably used. I started by doing a search online with Chase Bank (who I have 2 credit cards with) and the TrueCar search engine was very helpful. I eventually ran into a used blue CX-5 and put in an inquiry through the dealer website. Though I didn't actually end up working with her in the car buying process, Lisa Friedrich e-mailed me very quickly and was kind enough to refer me to Brandon. When I went in to look at the inventory and test drive a vehicle, I was greeted by Ron Sloan. We sat down and I went over what I was looking for, and then Brandon came out of his office a few minutes later and introduced himself. I immediately felt at home just from speaking with the two of them, and they introduced me to a jet black CX-5 Grand Touring, which eventually became mine! Ron was very understanding of me and my situation, and I realized that if nothing else, I was dealing with a genuinely great team who knew how to make a customer feel welcome. The test drive was amazing. It was a bit overwhelming at first, getting into an almost brand new vehicle with state of the art features. I used to drive a 2001 Toyota Camry, which I enjoyed thoroughly for 10 years. Sitting in the driver's seat of my CX-5 was like being introduced to a whole new culture of automobiles. Heated seats, dual climate controls, blind side mirror warnings, navigation system and so much more! After the drive, I couldn't help but drop a deposit and say "I want this...I NEED this." With snow, ice and other hazardous weather conditions that can happen at any time, it really was time to upgrade to All Wheel Drive. 4 days later, I returned to the dealership and was prepared to pick up my newly Simonized CX-5, which had completed its 150 point inspection and was ready to come home with me. Mark, the financial manager, went over in great detail what I'd be paying each month and answered all my questions with no hesitation. It was good to also finally meet Lisa, after our e-mail conversation. After a few final details, Ron once again came out to make sure I knew all that I needed to know about the car, its engine and the dashboard (controls). After taking one last look at the old Camry and visiting the service department briefly, I took my amazing new (yes, it's used, but still) CX-5 home. I would just like to thank everyone that I met at Mazda of Manchester, and I look forward to a long relationship with the company! Eric More
Positive, friendly, and helpfull I would highly recommend Rich Sika from Mazda of Manchester. He was friendly, helpful, and allowed us to feel very comfortable. Rich answered our qu I would highly recommend Rich Sika from Mazda of Manchester. He was friendly, helpful, and allowed us to feel very comfortable. Rich answered our questions in a way that made it very easy to understand. He was trustworthy and at no point did we feel he was just trying to make a sale. It truly felt like he cared and it made shopping for a car an enjoyable experience. I would highly recommend Rich to anybody. More
VERY SATISFIED!!!! My old car (also a Mazda) was hit by a deer on 12/20/16. My insurance company deemed the car "totaled", which is why I found myself back at Mazda of My old car (also a Mazda) was hit by a deer on 12/20/16. My insurance company deemed the car "totaled", which is why I found myself back at Mazda of Manchester where I had purchased the '09 model. The '09 Mazda was a terrific car....prior to the deer of course. Rich Sika was absolutely terrific!!! He allowed me a very generous test drive, which proved invaluable. I say that because my '09 Mazda had a standard transmission, while my replacement Mazda is an automatic with all the bells and whistles. I must say that while I'm not a big fan of all the "modern" technology, Rich was invaluable in helping me understand the various updated features. He was also kind enough to fix my Mazda license plate holder (the very special "ZOOM ZOOM" model.....that's the ultimate in personal service....thanks Rich!!!!! The dealership offered me a fair price and based I my previous experience with Mazda (this is my third) I expect to be driving this model for a VERY LONG, LONG TIME!!!!!! Best to all the folks at Mazda of Manchester, Barbara More