Manchester Honda
Manchester, CT
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Walked in one day to see a used CRV. Meet with Bill who saw I had a young child and understood that I didn't have a lot of time for chit chat and kept on point. Answered questions, asked questions to make saw I had a young child and understood that I didn't have a lot of time for chit chat and kept on point. Answered questions, asked questions to make helpful suggestions. I went back 3 times, having some indecision between a used CRV and a new Crosstour. He was patient until I finally made up my mind. He also made some calls to try to locate a model in red for me. He did all that one would want from a sales person. In 2003 I bought a car from Manchester Honda and had a very positive experience as well. This was the reason why I went back for this purchase. More
When I first went to Manchester Honda, I already had a Civic, bought at a different CT Honda dealer. My employer was their ISP. I was onsite doing some work, and was impressed by the demeanor of the staff Civic, bought at a different CT Honda dealer. My employer was their ISP. I was onsite doing some work, and was impressed by the demeanor of the staff, and the no-haggle pricing. I brought my car in for servicing, being nearby to my work, and was pleased with the service. When it was time to buy, I went to Manchester Honda, and my experience was great. That was eight years ago. When it was time to move on to another car, another Honda Civic was my choice, and Manchester Honda was my dealer. I had been planning this purchase for a while, as the old Civic put on miles, and have been in touch with the salesman for months. I took an initial test drive in July (I was getting impatient!). There was no pressure; the salesman was content to wait until I was ready. By purchase time, I essentially came in to pick the color and sign the papers. The finance manager I dealt with was also very low-key. There is no hassle, no pushy in-your-face tactics. The product sells itself. I would definitely go back again, and have recommended Manchester Honda to friends (one of whom took me up on it, and is happy with his Fit). BTW-- the 8-year old 2004 Civic? It has over 300,000 miles and is still going strong: my wife "inherited" it. Her 1995 Odyssey went to my niece. Yes, we are a Honda family. More
Great Experience! Great people! Very thorough and comfortable process and setting for purchasing our car! Everyone CARED! We'll be back for the next car, and we will will refer folks whenever poss comfortable process and setting for purchasing our car! Everyone CARED! We'll be back for the next car, and we will will refer folks whenever possible! Very truly yours, Ray and Laurie Romaniello More
This has been, by far, the best car-buying experience I've ever had. John Barao went out of his way to be helpful and to get me into a new car in a timely manner. Everyone was friendly and helpful. I I've ever had. John Barao went out of his way to be helpful and to get me into a new car in a timely manner. Everyone was friendly and helpful. I highly recommend Manchester Honda. More
Having bought many used cars in the past, this was my first time buying from a dealer. Paul made it the easiest sale and registration process I have ever been through. The website and the Plain and Sim first time buying from a dealer. Paul made it the easiest sale and registration process I have ever been through. The website and the Plain and Simple prices also were a great help in finding just the right car for me. More
I had an exceptional experience purchasing my first new car at Manchester Honda! I couldn't have imagined a better experience. I visited a few dealerships prior to driving over an hour from my house to Man car at Manchester Honda! I couldn't have imagined a better experience. I visited a few dealerships prior to driving over an hour from my house to Manchester and it was well worth it. The previous dealerships had nowhere near the level of customer service and knowledge that Manchester had. Kris was amazing! He talked me through purchasing a new car and all of my options. When we test drove a 2012 CRV he explained every last detail of the car. He and Steve worked to find me a new 2013 CRV in the color and interior I requested, as the vehicle is just coming out. They found me one within a day. The financing process was so smooth and simple and he explained everything about the paperwork I was signing. Steve was there when I picked up my vehicle and explained every last button on the car to me so that I had no questions when I drove off the lot. Every single person that I came into contact with was so courteous and helpful. It was just a great experience and I absolutely love my new car!! Even though it is an hour away, I will continue to go to Manchester Honda to service my vehicle. I will absolutely recommend Manchester Honda (and already have) to friends and family looking for a car. Thanks for the wonderful experience! More
This was our second new car purchase at Manchester Honda. As pleasant as buying a new car can be. A non-adversarial transaction from start to finish. As pleasant as buying a new car can be. A non-adversarial transaction from start to finish. More
We do and have recommended Manchester Honda to friends and family. Dave has sold us 3 other Hondas in addition to the current purchase. Dave has always been very professional, accomodating and efficient and family. Dave has sold us 3 other Hondas in addition to the current purchase. Dave has always been very professional, accomodating and efficient. The whole experience from the greeting at the door, the financial transaction, the car preview and training and the service dept. have all been exceptional. It is a pleasure doing business with Manchester Honda. More
Michael was extremely helpful with buying our 2009 Honda Accord. My wife and I could not have been more pleased. We wanted a low mileage, 2009+ Accord with less than 20,000 for $18,000-19,000. When all w Accord. My wife and I could not have been more pleased. We wanted a low mileage, 2009+ Accord with less than 20,000 for $18,000-19,000. When all was said and done, with taxes, Mr. Petrella presented us with a 2009 Accord, for a little over $17,000 with about 17,500 miles on it. It was low pressure, no haggling, and they gave us a fair price on our trade in. We would definitely do business with Manchester Honda again and would request Michael Petrella, if he was available. More
I found the new car purchase experience to be excellent. The process used by Manchester Honda is superior to other dealerships. the Product Knowlege, Attention to Detail,the Promptness of returned phone cal The process used by Manchester Honda is superior to other dealerships. the Product Knowlege, Attention to Detail,the Promptness of returned phone calls, and the overall helpfulness of both Mark Alen and Cliff Silva are confirmations of the Superior Business Model Manchester Honda is using. I look foward to bringing in my new Honda for its scheduled maintaince visits and will re-visit Manchester Honda when its time to replace my car with a new one. Well done folks. Dolores W. Middletown, CT More