Manchester Honda
Manchester, CT
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I have been going to Manchster Honda for aproximately 13 years. My most recent purchase was a new Honda Accord. This will be my third new Accord purchased from Manchester Honda. I have had Dave Babella has years. My most recent purchase was a new Honda Accord. This will be my third new Accord purchased from Manchester Honda. I have had Dave Babella has a sales person each time and have been extremely satisfied. He is very knowledgeable and is concerned about your needs and what is best for you. I have also had my previous two Accords serviced at Manchester Honda and cannot recall a bad experience. All of the employees at Manchester Honda treat you with respect and coutresy. With my overall experince with Dave and the dealership over the past 13 years I really did not think about going to another dealer. More
jack doyle, vic camillieri and the other finance people that worked with me were fantastic, professional people. i was quite suprised at the way you handle things. thank you very much john jordan that worked with me were fantastic, professional people. i was quite suprised at the way you handle things. thank you very much john jordan More
DO NOT GET YOUR CAR SERVICED AT MANCHESTER HONDA! I drive a 10 year old Honda that was purchased and regularly serviced through a private mechanic in town. I brought my car to Manchester Honda because of a r a 10 year old Honda that was purchased and regularly serviced through a private mechanic in town. I brought my car to Manchester Honda because of a recall and while it was getting serviced, I received a phone call from an employee claiming that I had multiple problems with the car that were critical and considered safety concerns. Considering I had an oil change the day before, which checks for many of these issues, I decided to bring the complaints to my TRUSTED mechanic to determine if they were actually a problem. There is no other way to put it except that Manchester Honda LIED about the repairs my car needed. They claimed I had less than a millimeter left on my front brake pads. My mechanic took the wheels off and showed me while the car was on the lift that there were 3 millimeters left on my brake pads, enough for me to drive another 10-15 thousand miles. That is over a year of driving for me, hardly a critical repair! They also claimed that my control arm bushings were cracked, a $400 and something dollar cost for parts alone to repair. I saw these bushings while the car was up on the lifts. NO CRACKS. They also claimed I needed new tires because of a little normal wear and tear. Multiple other problems that Manchester Honda "saw" were looked into and turned out to be false as well. These people are clearly out for as much money as possible and are eager to take advantage of someone they think doesn't know any better. Don't fall for their lies and make sure you get a second opinion before potentially throwing thousands of dollars away on unnecessary repairs! More
I can't even find the words to express how great it was working with Bill Nolette. Not only did I work with him 2 years ago when I bought a car, but this past week our family bought another car from him as working with Bill Nolette. Not only did I work with him 2 years ago when I bought a car, but this past week our family bought another car from him as well. He is so professional and he truley goes out of his way to help his customers. He does not push ideas, rather he wants to make sure he matches you with the absolute best car for you and your family. Not only that, but he picked me up and dropped me off at my house twice during the process! I refer everyone that I know to Bill at Manchester Honda. Without a doubt, you will get the absolute best customer service you have ever experienced. If you don't believe me, than go see for yourself! More
I live in Norwich Ct. about 40 mins away from Manchester Honda but am I glad I called them to inquire of a vehicle.I immediately knew that i needed to make the trip up there in the first 30 seconds of my ph Honda but am I glad I called them to inquire of a vehicle.I immediately knew that i needed to make the trip up there in the first 30 seconds of my phone conversation with Zach!!It did'nt even feel like I was dealing with sales people but rather with friends.They were'nt pushy or opinionated.They made me feel at ease right away.i got the feeling that all they wanted to do is tell me about the vehicle I was interested in.Whether I bought it or not was really my call.It was a very different experience.I'll never go anywhere else to buy or lease a vehicle.John Barao,Zach Farrah and the new guy Jarad.....all FIRST CLASS guys! I promise you won't be disappointed!!! More
I had done my homework knew what my beloved 2007 CRV was worth and what you would probably quote as MSRP and all our #'s were in the same place and with no haggling walked out with my 2013. As an aside I a worth and what you would probably quote as MSRP and all our #'s were in the same place and with no haggling walked out with my 2013. As an aside I am not crazy about the new look but went with it because of reliability and the fact your service dept has ever tried to get me to do work I do not need - mechanics in the family watch over my shoulder! You guys rock- now redesign the CRV by the time I go car shopping again and I will be in 7th heaven More
Jack Doyle did an outstanding job in walking me through the options associated with each car. He listened carefully and heard my needs and was able to steer me toward the right car for my family and me. the options associated with each car. He listened carefully and heard my needs and was able to steer me toward the right car for my family and me. Manchester Honda did a great job overall, from the initial greeting to Jack's work to finance advice from Josh. We came because of a family recommendation, and we will highly endorse the dealership to our friends and family. More
Manchester Honda came highly recommended, but it is my own experience that counts most. I was looking for a used car in good condition, low mileage and a reasonable price. What I found was a used car in own experience that counts most. I was looking for a used car in good condition, low mileage and a reasonable price. What I found was a used car in exceptional condition, but there was something wrong when I test drove it. It had just come in and hadn't gone through the dealer's certification process. Once it did, Paul drove it to my garage in Cromwell so my mechanic could check it out. Paul brought the records that described what was fixed. Both my mechanic and I test drove the car. My mechanic made one recommendation for a minor repair and that was handled the next day when I picked up the car. I am sold not only on the car, but the hassle-free process and the fair pricing. Of course I checked the price on several available internet sites and to make certain is was in line. The icing on the cake was when Paul notified me the price had dropped on the car on Manchester's website listing AFTER I made the down payment. If a car comes in and doesn't sell within a few days, the price will drop. Paul had the integrity to inform me and it made me all the more certain I had made the right choice. Kudos to Paul and Manchester Honda for being different from the stereotypical used car salesmen. It was refreshing. And I will be happy to tell anyone about my positive experience. More
Erik was highly recommended to me and I won't hesitate to recommend him and the dealership to friends and family. Thank you for such a wonderful experience. recommend him and the dealership to friends and family. Thank you for such a wonderful experience. More
We have purchased 5 vehicles now from Manchester Honda over the last 20+ years. We have always had excellent customer service as well as enjoyed the vehicles. This last time, we worked with Jack Doyle a over the last 20+ years. We have always had excellent customer service as well as enjoyed the vehicles. This last time, we worked with Jack Doyle and he was fantastic. Jack was very friendly and knowledgable and did everything he could to speed us along with the sales process. He provided just the right amount of guidance to us in our decision making. We are extremely pleased with the vehicle, Manchester Honda, and Jack Doyle! More