Manchester Honda
Manchester, CT
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The ease of oil changes without an appointment combined with the simplicity of driving directly into the service area is greatly appreciated. The wait is reasonable and having the vehicle being looked over with the simplicity of driving directly into the service area is greatly appreciated. The wait is reasonable and having the vehicle being looked over and personally explained to me about potential problems adds to my confidence of the dealership. Getting the car washed is a very nice finish. More
Manchester Honda is a customer service oriented business. The service team does not try to oversell, and they work quickly and efficiently. The service waiting area is comfortable, and offers wif business. The service team does not try to oversell, and they work quickly and efficiently. The service waiting area is comfortable, and offers wifi, free coffee and tea, and television. The checkout process is quick and the ladies behind the desk are always very pleasant. The added car wash after service is icing on the cake! More
Service is always excellent and timely. Employees are friendly and offer advice and sound solutions to vehicleaintenance. I recommend Manchester Honda for sales and service. friendly and offer advice and sound solutions to vehicleaintenance. I recommend Manchester Honda for sales and service. More
We purchased a new CRV from Manchester Honda. From the start, the buying experience was relaxed and hassle-free. Paul Grinold was the sales rep and we found him knowledgeable, courteous and very helpful. start, the buying experience was relaxed and hassle-free. Paul Grinold was the sales rep and we found him knowledgeable, courteous and very helpful. It is truly a pleasure working with a dealer that is so well organized. The entire process was quick and efficient. After all is said and done, we really like our new car. More
Needed an oil change, and service person found the battery had no charge, so glad we found out so it could be replaced and not leave us stranded. Also replaced two tires and valve on another tire. S battery had no charge, so glad we found out so it could be replaced and not leave us stranded. Also replaced two tires and valve on another tire. Staff are always more than friendly and explain everything well, and really seem interested in helping out and understanding our needs and our situation. I always bring our Hondas to Manchester Honda because I trust their quality service and I know the quality of parts and service is the best. More
Michael sold us not one but two cars within a two-week timeframe. He was polite, friendly, patient, and knowledgable. It was a pleasure working with Michael. Josh was very patient, not only answering timeframe. He was polite, friendly, patient, and knowledgable. It was a pleasure working with Michael. Josh was very patient, not only answering all of my finance questions but in reassuring me that I had made the right choices for my situation. He provided different options and helped me weigh the pros and cons. Josh was very friendly and made me feel good about my Manchester Honda choice. Vic was very friendly and lovely to work with. All of the employees at Manchester Honda seem to really enjoy their work. It was a truly great experience. More
I've lived in Connecticut for almost four years and I am so glad that Manchester Honda was in my back yard. I've gotten great service and great advice every time I've been there. The service managers hav am so glad that Manchester Honda was in my back yard. I've gotten great service and great advice every time I've been there. The service managers have always been great to me and they remember me every time I come in. As a woman, I never feel as if they are talking down to me or trying to pull the wool over my eyes. I've really enjoyed having my car serviced here and I trust that my car is in great working conditions always. More
I am very happy with the service at Honda. From my service repair, to oil chg. And calling and getting answers to my questions right over the phone, they never made me feel foolish for calling. It is service repair, to oil chg. And calling and getting answers to my questions right over the phone, they never made me feel foolish for calling. It is a very good feeling to know I can call or just come in and they will ans my questions and make me comfortable. I couldnt be happier with my service and the men and women who work there. Thankyou Andrea Gudzunas More
I brought both my Honda Civic and Honda CRV into Manchester Honda recently for routine service as recommended by Honda. In both cases, I enjoyed the same efficient, professional and friendly servic Manchester Honda recently for routine service as recommended by Honda. In both cases, I enjoyed the same efficient, professional and friendly service I have enjoyed for the past several years. What I especially appreciate each time I visit is the consistent effort on behalf of each service advisor I work with to guide me through what's genuinely necessary to maintain my vehicles at that time. This may include some added services that are better not put off until later, or this may include a deferral of services not yet necessary until a later service which helps out with my budget. Either way, I know I will receive appropriate and professional advice no matter who I work with. In my opinion, this is the mark of a truly exceptional sales and service organization, no matter what profession you are rating or observing. A multi-President's award winner from Honda, Manchester Honda has obviously earned their reputation. Keep up the great work! More
There should be more courtesy checks when you receive an oil change like other businesses do. ie: brake checks, free tire rotation, not sure if you top off fluids etc oil change like other businesses do. ie: brake checks, free tire rotation, not sure if you top off fluids etc More