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Manchester Honda

Manchester, CT

3.6
387 Reviews

24 Adams Street

Manchester, CT

06042

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Showing 387 reviews

June 22, 2013

I purchased my first Honda in 2009 with Bill Nolette. The car buying experience in 2009 with Bill was very easy that when I wanted to trade the vehicle I knew I had to go see him again. The second time was s More

by ttyson26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Nolette
Jul 02, 2013 -

Manchester Honda responded

ttyson26, It is great to hear that you have had multiple experiences with Bill Nolette and that both were exceptional. Thank you for your continued business and best of luck with your new car. Peter Larson Sales Manager peter.larson@manchesterhonda.com

June 19, 2013

A Very Big THANK YOU to Manchester Honda I am/was so impressed with the customer service while lookiing for my accord Jarrod was very knowledgable with the dealership and provided all the information on More

by 10accord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Novak
Jul 02, 2013 -

Manchester Honda responded

10accord, Thank you for you review of Jarrod Novak and your experience with Manchester Honda. Congratulations on your 2010 Accord and best of luck with it. Peter Larson Sales Manager peter.larson@manchesterhonda.com

June 16, 2013

I knew what I wanted and had a few dealerships and cars to choose from. I felt comfortable with Manchester Honda and Erik as soon as I sat down and started talking with him. Erik explained why Manchester More

by cpuffe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Busher
Jul 02, 2013 -

Manchester Honda responded

cpuffe, Thank you for your review of Manchester Honda and Erik. I am glad to hear that we were able to earn your business and look forward to earning it again in the future. Peter Larson Sales Manager peter.larson@manchesterhonda.com

June 13, 2013

Came in without an appointment with a tire pressure light problem because I was going on a trip the next day. Diane took me in, discovered the sensor was leaking and had it replaced within an hour. More

by tecarty2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Monroe
Jul 02, 2013 -

Manchester Honda responded

tecarty2, Diane is a great asset to Manchester Honda and I am happy to hear that she was able to assist you in such a timely manner. Thank you for your review. Tom Graham Service Manager

June 12, 2013

The service experience was very good, as it has been on all occasions. Our only problem with Manchester Honda was with the sales team. We think that the policy of fixed pricing works against really goo More

by elainended
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Babella, Mark Allen, Kris Selby
Jun 12, 2013 -

Manchester Honda responded

elainended, I would like to apologize for your experience with the Sales Team at Manchester Honda. We became a negotiation free dealership in April of 1996 to avoid most of the hassles associated with buying a car. The reason you were helped by more than 1 person is because we try to work as a team to help expedite the process for the guest. There is no excuse for the untimely follow up to your requests and I can only hope that you will give Manchester Honda the opportunity to earn your business again in the future. Thank you, Peter Larson Sales Manager peter.larson@manchesterhonda.com

June 11, 2013

This was my third Honda Ridgeline i bought from Manchester Honda and never meet such nice sales people. Jennifer Raymer was very helpful figuring out was my payment would be with a few different m More

by protege71581
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 02, 2013 -

Manchester Honda responded

protege71581, Thank you for your review of Jennifer Raymer and Manchester Honda. It sounds like you truly like the Honda Ridgeline and I am proud that Manchester Honda was able to earn your business for all 3 of them. Congratulations and we look forward to earning your business again in the future. Peter Larson Sales Manager peter.larson@manchesterhonda.com

June 10, 2013

This was the best car buying experience I have ever had. From start to finish Tim Batson was great. He made me and my wife very comfortable. He was able to answer all our questions and was very patient with More

by paranzino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Batson
Jul 02, 2013 -

Manchester Honda responded

paranzino, Tim has been with Manchester Honda for 13 years and takes his profession seriously. It is great to hear that he was able to make your car buying experience pleasurable. Thank you for the review and best of luck with your new Honda Pilot. Peter Larson Sales Manager peter.larson@manchersterhonda.com

June 10, 2013

I went to Manchester Honda looking for a 2010 accord coupe. Dustin knew everything about the car and even thou I had my own financing Dustin went out of his way to have me sit down with Joshua of the fi More

by Homerx21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Kerr Joshua Spoerndle, Kim Cummins, Dustin Kerr
Jul 02, 2013 -

Manchester Honda responded

Homerx21, Congratulations on your 2010 Honda Accord Coupe. There is nothing nicer for us to hear than a customer who would recommend Manchester Honda to their friends, family and co workers. Thank you, Peter Larson Sales Manager peter.larson@manchesterhonda.com

June 08, 2013

I was very disappointed that my 3rd brake light failed especially since it is made of LEDs. The car is only 4 years old and has under 50,000 miles. I was also disappointed to learn from the service advi More

by BobSanta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Denis
June 05, 2013

My wife and I found the staff at Manchester Honda honest, knowledgeable, flexible and friendly. Everyone we encountered was great! The entire staff from reception and sales to the business office made us f More

by zsrobinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Spoerndle and the entire business/finance department, Bill Nolette, Zach Farrah, Vic Camillieri, Dustin Kerr
Jul 02, 2013 -

Manchester Honda responded

zsrobinson, Thank you for your review and kind words about your experience at Manchester Honda. I am happy to hear that we were able to turn your car buying experiences from "nightmarish" to enjoyable. Congratulations on your new car. Peter Larson Sales Manager peter.larson@manchesterhonda.com

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