Manchester Honda
Manchester, CT
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I, Ginny Basile would like to thank Paul Grinold for all he's done in making my experience of buying a new Honda Civic the best. It's so nice to go to a car dealership and not get blown away with every sal he's done in making my experience of buying a new Honda Civic the best. It's so nice to go to a car dealership and not get blown away with every salesperson coming at you like a stampede. I liked the sign, Silent Salesperson as soon as I got there. You people sure hold up to that. That's what people like. Your main concern is to make the customer comfortable and not pressured. Paul explained everything and if I had to ask again, no problem. I felt totally comfortable and my brother, Steve felt the same. I was glad to have him with me, because he now feels when he has to purchase a car in the future, he plans to come to Manchester Honda. Paul, Thank you for explaining everything to me and you are a real gentleman. I'd recommend you to anyone I know in the search for a new or used car. Also tell Cliff, Thank you. I'll take his advice on telling my children to purchase me a new phone for my car on my birthday or next Christmas. Till next time, Take care and stay well. Have a great New Year. My Best, Ginny Basile More
We have worked with Tim for over ten years, and have bought at least five cars from him. He is unfailingly friendly, always remembers who we are, and is helpful without being pushy. I love the low-press bought at least five cars from him. He is unfailingly friendly, always remembers who we are, and is helpful without being pushy. I love the low-pressure environment and I love the fact that Tim will be there the next time we need a car. More
Jack Doyle was great would go back to him to buy my next car. It was a stress free experience buying this car. I'm very happy with my car I love my car and very happy with Jack Doyle. car. It was a stress free experience buying this car. I'm very happy with my car I love my car and very happy with Jack Doyle. More
Jack and everyone at Manchester Honda were awesome! The experience was easy and stress free. I always hated the thought of buying a car but Manchester Honda made it great! Again, Jack Doyle was one of the experience was easy and stress free. I always hated the thought of buying a car but Manchester Honda made it great! Again, Jack Doyle was one of the nicest guys I have ever done business with! I will surely be back! More
TJ Graham was the most wonderful sales person we have ever dealt with when purchasing a car. What a great individual Manchester Honda has working for them, Answered all questions, attention to detail, an ever dealt with when purchasing a car. What a great individual Manchester Honda has working for them, Answered all questions, attention to detail, and overall a true product enthusiast, I can't say enough about the great experience that we had working with TJ. More
So my car died late on Friday night after work. I was left without a vehicle. Needed to get to work again on Monday. I came into Manchester Honda hoping for miracles. The sales team was extremely supp left without a vehicle. Needed to get to work again on Monday. I came into Manchester Honda hoping for miracles. The sales team was extremely supportive and worked with speed. Nothing that I said suprised them, and they were very understanding of my situation. They were up front with everything that they needed, and were fair on pricing. I am now the proud leasee of a 2013 Honda Civic, and I could not be more happy. Thanks to everyone that helped out on this one. Sincerely, A Very Happy Customer More
I am writing this review because I have never worked with a dealership as friendly and as respectful as Manchester Honda. Their sales staff is by far, the best I have EVER had to deal with. Our salesperso a dealership as friendly and as respectful as Manchester Honda. Their sales staff is by far, the best I have EVER had to deal with. Our salesperson was Jarod Novak. He did not come off as a guy trying to sell you a car, he seemed like a friend trying to help another friend understand the car buying process. He was very professional and when we come back to replace our 2006 Honda CRV, we will buy from him. I can honestly say, we have found our NEW dealership. -Mark A. Cavagnaro More
Erik was very helpful, getting us into a new vehicle the same day, even though the dealership was busy, and picking us up to bring us back to the dealership when we needed to return our rental car mid-sale. same day, even though the dealership was busy, and picking us up to bring us back to the dealership when we needed to return our rental car mid-sale. More
Couldn't of had a better experience! They were very friendly and not pushy. Answered all of my questions I had regarding a lease. Mark was very personable! friendly and not pushy. Answered all of my questions I had regarding a lease. Mark was very personable! More
I was in the market for a new car when I decided that I needed something a little bit bigger than my 2010 Ford Focus. I went to a ford dealer and decided that Ford was just not for me anymore. My previou needed something a little bit bigger than my 2010 Ford Focus. I went to a ford dealer and decided that Ford was just not for me anymore. My previous car was a 2002 Honda Civic my family purchased from Manchester Honda. Manchester Honda had taken such great care of me and my civic in the past that I thought I would consider it once again. We sat down with Frank Koss and I explained that I wasn't sure exactly what I was in the market for, and that I wasn't even sure that I wanted to go with a Honda but that I had great luck with my 02 civic. Frank was excellent... he took the time to listen to my quirks and car pet peeves and was patient as I explained everything that I DIDN'T want. He pieced together that the 2014 Honda Accord would be a great option and based on my annual mileage that the best fit for me would be a lease. We test drove some options, and it was love at first drive. Frank explained everything and walked me through the entire process flawlessly. It was quick, easy and painless! The day I picked up my car, everything was extremely well prepped and organized for my arrival. I drove home very happy and excited for my free oil change and honda party! I would not have left the dealership if it wasn't for Frank and his uncanny ability to know what I was looking for even though I didn't even know. Thanks Frank and Manchester Honda!! More