Manchester Harley-Davidson

I reached out to the the guys in the service department to do a motor build, which I dealt with Jamie from day one. He was completely transparent throughout my whole build. I know i didn’t spent the kind o to do a motor build, which I dealt with Jamie from day one. He was completely transparent throughout my whole build. I know i didn’t spent the kind of money some guys drop, but he treated me with the same respect and answered all my questions. I’d definitely recommend these guys for any motor builds you want to do to your Harley. Shout out to Jamie for being top notch and keeping me informed through the whole process. More

I just want to give the team at Manchester Harley and there Service Team a big shout out for all there help. They hooked me up with the right parts to get it running strong!!! Thanks Again!!! there Service Team a big shout out for all there help. They hooked me up with the right parts to get it running strong!!! Thanks Again!!! More

All the staff are helpful and friendly. The customer service is top notch from motor clothes to parts, service, sells, and financing. I can truly say I don’t have anything bad to say about The customer service is top notch from motor clothes to parts, service, sells, and financing. I can truly say I don’t have anything bad to say about this place. Joel in parts is the man! Loving my 2021 low rider s and my new family! More

Outstanding dealership. Staff was great attentive and efficient. Made every effort to make my purchase as easy as possible. Thank you Manchester Harley... Staff was great attentive and efficient. Made every effort to make my purchase as easy as possible. Thank you Manchester Harley... More

I honestly can’t say enough about Manchester Harley. I went there to buy my first Harley street glide. It’s been an absolute dream bike of mine. THe team there made us feel as family! They really stuck I went there to buy my first Harley street glide. It’s been an absolute dream bike of mine. THe team there made us feel as family! They really stuck to their word at this dealership from parts to the finance guy ! It was absolute amazing experience I can’t wait to go back just to hang out with them! Keith really takes his job extremely serious in the best way you could ever ask for! I will only deal with him for my next Harley or motorcycle period. I absolutely hate going to car dealers and feeling like you’re just a number. That’s not the case here you feel like a family open the door with beer and a warm plate! Will come back here for everything! I travel from Connecticut for them! It’s definitely worth it! More

DO NOT BUY A BIKE FROM THIS HARLEY! You will get scammed! They harass you via calls and texts with decent deals, and then waste your time, only to dramatically increase the price per mo You will get scammed! They harass you via calls and texts with decent deals, and then waste your time, only to dramatically increase the price per month by HUNDREDS at signing. Their service is also astronomically priced for no reason other than greed! BEWARE! More

The staff and dealership are amazing. They helped fit me to the right bike fast and efficiently. I got a great deal and really good finance set up. They even gave me free food and had liv They helped fit me to the right bike fast and efficiently. I got a great deal and really good finance set up. They even gave me free food and had live music! I highly recommend Manchester Harley and will continue to give them my business. More

I had called several days in advance to make an appointment for a buyer to buyer, i was coming from about 3 1/2 hours away for a 5pm appt. A few days before, I called and confirmed and stated that appointment for a buyer to buyer, i was coming from about 3 1/2 hours away for a 5pm appt. A few days before, I called and confirmed and stated that I’d be coming with my truck to see if they could load the bike if the paper work goes well, the person said yea no problem (everything was yea yea). Day of, while en route the dealership tells me the bike can’t leave the dealer with out tires because it failed safety inspection and they don’t have tires in stock. I was then informed the owner had a tire package (vip) and could have gotten them for free and pay for mount and balance but you were “out of stock”. As i already planned to make the trip, i asked the dealer what options did i have to get the bike home and was told i could bring tires and they can put them on but, I would have to pay for mount and balance. I then drove to a dealer in MA (sister store, High octane) and picked up a stock set of tires for $618 and then met the seller at the dealer (Manchester Harley, NH) where I looked over bike in the rain. While doing some paper work the salesperson approaches the seller and goes “are you sure you want to sell for this price?!” The seller and I already had a agreement/ cash deal I was just taking over his loan. In all of my years as a car salesman, I would never say such a thing to interrupt a sale. The sales person proceeds to tell me they don’t make anything on these buyer to buyers. I said well, same when someone brought back a lease but that’s our job right? It’s now 6:30pm and papers are being signed and the bike is still in the rain and tires are at service. I asked service when the tires were going on because the woman on the phone told me they would put them on. Well, that was a lie because the techs left at 6. The service advisor said he could have the tires done by Thursday which didn’t help me driving all that way up in a truck loaded with a wheel chock, ramps and straps. Frustrated I said I’ll pick it up Sunday. Friday or Saturday, I get a call and ask how my experience was and I said not so great and explained everything above and asked because of my horrible experience maybe they could throw in a little detail, He said he’d talk to his manager. The dealer calls Sunday, I said I’d hope to be there for a 1pm pick up, i had gotten Delayed so I call back and say 3pm. Traffic was bad, so I get there at 4pm and the bike is nowhere. I’m approached by salesperson saying so and so will be with you shortly as he’s going over another bike with a customer. Half hour goes by as all I’m doing is picking up the bike to ride home, it’s paid for everything is signed. I approach salesperson again and was told go to service desk they’ll get it. At service, another person approached me asking me where my plate is (luckily I brought my unregistered CT plate) because my temp plate wasn’t even on the bike yet, only for them to tell me it doesn’t fit my plate holder after they found it. Now, I had to put my unregistered plate on outside in parking lot. To top all of this off, the bike was just as filthy as it was when I first saw it In the rain.(In CT even after a simple service my bike would come out sparkling clean) I have pictures of the wheels of nothing but fingerprints and glue from the weights they removed to re balance. I’m sure I would have been treated better if I bought something off the showroom floor. I’m sorry you guys offer a buyer to buyer where salespeople don’t make anything but the dealer still gets a $699 doc fee. More

I'm not thrilled with the customer-relation from any Harley Dealership. The salesmen are arrogant, and are rude to their customers with one exception Jeff Gregoire. This gentleman is the epitome of wh Harley Dealership. The salesmen are arrogant, and are rude to their customers with one exception Jeff Gregoire. This gentleman is the epitome of what a sales person should be. Very welcoming, and knowledgeable of the products, bends over backwards, to help the customer find what they are looking for, and goes above & beyond to help the customer achieve their satisfactory goals. I wish more sales people had Jeff's attitude, and characteristics when approaching customers. He listens to the customers needs and does everything possible to make those come out as best as possible. There is no bait & switch, or game playing from Jeff, he tells you straight up whether the bikes you're looking for is available or it isn't. If more sales people had his mentality, things would be alot better for any dealership with salesmen/women like Jeff. More