Manahawkin Chrysler Dodge Jeep Ram
Manahawkin, NJ
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one star is being generous Three weeks ago I purchased a 2011 Jeep Liberty with less than 40k miles from what I thought was a reputable dealership. Two weeks into owning this je Three weeks ago I purchased a 2011 Jeep Liberty with less than 40k miles from what I thought was a reputable dealership. Two weeks into owning this jeep I started having transmission problems with the check engine light coming on. I took it to Manahawkin Chrysler's service center on three separate occasions all within the last ten days and all with the same problem and with them telling me that they could not duplicate the issue, while basically telling me that they are not going to do anything and that the vehicle is fine. how can the vehicle be fine if the check engine light keeps coming on??? I asked to see the general manager where I demanded for my money back because they sold me a lemon. Their response was pretty much laughing in my face & the only course of action was to trade it in for another vehicle if I was unsatisfied. They also told me if I traded it in they would not give me the full amount or close to the amount I paid. Why would I trade out of one unreliable vehicle to another? Unfortunately I have contacted my lawyer and will be taking legal action against this dealership. I did not want it to come to this but sadly this seems to be the only way I might get results. I will never purchase another jeep or any other make of vehicle from this dealer and I advise that no one else does either. More
My positive buying experience! I would like to express my total satisfaction with my recent new car purchase of a Jeep Cherokee Latitude. My sales associate Jon Vitale showed compl I would like to express my total satisfaction with my recent new car purchase of a Jeep Cherokee Latitude. My sales associate Jon Vitale showed complete commitment and detailed knowledge of my car purchase. His genuine caring, and professionalism sealed the deal for me! I have already recommended my family and friends to ask for Jon Vitale in their future car purchase. I LOVE my new car! :) More
Excellent service!!!!! These guys new that I was an army veteran. And they went above and beyond to make sure I was happy with my purchase. And tried hard to keep me in my p These guys new that I was an army veteran. And they went above and beyond to make sure I was happy with my purchase. And tried hard to keep me in my price range. It's the first time I went to a dealer and didn't feel pressured or felt like they were taking advantage of me. I will totally recommend these guys to everyone I know. Thank you guys!!! More
Kept his word When purchasing a vehicle for my teenage daughter Woody gave me a quote on my existing Jeep, I thought about it and it seem like a really good deal. When purchasing a vehicle for my teenage daughter Woody gave me a quote on my existing Jeep, I thought about it and it seem like a really good deal. Went in a week later the quote honored and came out with a new Grand Cherokee. Lou my salesman made it a smooth stress free transition. I would recommend this dealership. More
Great service Sales executive Lou was extremely helpful and patient, the purchase experience was a bit long was still uncomplicated and flexible, overall the custom Sales executive Lou was extremely helpful and patient, the purchase experience was a bit long was still uncomplicated and flexible, overall the customer service was great and we are very happy with the car! More
A Really Big Job Our 2006 Jeep Grand Cherokee starting making strange noises. We brought the Jeep to Manahawkin Chrysler Jeep Service. We worked with Fred in the Servi Our 2006 Jeep Grand Cherokee starting making strange noises. We brought the Jeep to Manahawkin Chrysler Jeep Service. We worked with Fred in the Service Dept. It turned out the car needed a new transmission, front rotors & brake pads. Fred and his team were extremely easy to work with. The work was done quickly, the pricing was good, and we were able to get a loaner car as well. Since this was a big job, we were kept in the loop the entire time. The car now runs beautifully! We will use this service dept. exclusively for all future issues. Can't recommend them enough. They did great work and were so easy to deal with! Highly recommend! More
Fastest and best experience!!! This had to be the easiest and fastest car buying experience for me. Everyone was so friendly and were willing to work with you. Their goal was truly This had to be the easiest and fastest car buying experience for me. Everyone was so friendly and were willing to work with you. Their goal was truly to provide a great customer experience. I would highly recommend them and will definitely go back when I am ready to purchase another vehicle. Jon Vitale was the best! I am extremely happy with my purchase!! Thank you!! More
Fastest, No-nonsese sale I ever experienced Dialed the phone, told Jon what I was looking to do and within a couple hours he had me approved, with all the perks I was looking for. Car was prepp Dialed the phone, told Jon what I was looking to do and within a couple hours he had me approved, with all the perks I was looking for. Car was prepped and my husband and I arrived to complete the last of the paperwork and drove off. Jon was a bright, friendly, motivated young man that made this car experience a breeze. Thank you Jon for assisting us with our new Chrysler. We just love it!!! More
Got me home from vacation The starter on my Jeep Commander went out on the last day of my vacation. I had know idea what the problem was and no idea how or when I was going to The starter on my Jeep Commander went out on the last day of my vacation. I had know idea what the problem was and no idea how or when I was going to get my family home. I had to get towed to the dealership from Long Beach Island. Despite being fully booked for the day, they squeezed me into their busy schedule and got me back on the road in less than 3 hours. Furthermore, they were very ethical and gave me a fair price for the repair. I even got a needed oil change. I will forever be grateful for their services and for helping me out if a real bind. More
Excellent, Honest, Friendly and Fair! I have purchased many cars during my lifetime, but the last 5 from Manahawkin Chrysler. Everyone that you come in contact with at the dealership is f I have purchased many cars during my lifetime, but the last 5 from Manahawkin Chrysler. Everyone that you come in contact with at the dealership is friendly fair and honest. I would definitely place my trust in anyone at this dealership. They do exactly as they say and bend over backwards to make you happy. This dealership always exceeds my expectations. I would without hesitation recommend this dealership to family and friends, and I have. More