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Malouf Ford - Lincoln, Inc. - Service Center

North Brunswick Township, NJ

4.6
128 Reviews

128 Reviews of Malouf Ford - Lincoln, Inc. - Service Center

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September 21, 2019

slow leak in tire able to take me same day and plug the tire excellent service they took me even though no appointment. The tire was fixed in under 2 hours. Very thankful for their service. price was very reas More

by cars4dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlo Hirshon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you for your wonderful thoughts regarding our service department! It is a delight to know that your tire was fixed in a timely manner at a reasonable price. We hope to see you back again soon!

September 16, 2019

The employees at Malouf were exceptional From start to finish with getting my car repaired, the employees at Malouf in the service and warranty department were very helpful. The workmanship o More

by Arthur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Swayer, Joseph Steiner
Sep 16, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you, Arthur, for your positive feedback! It is a pleasure to see that you would rate us five stars and that our team was exceptional and helpful during your recent experience with us. We are happy to hear that we were able to fix your problem and we hope to see you back soon for all of your future maintenances!

September 11, 2019

Very happy with the service! Sal was very accommodating and helpful. Went above and beyond. Explains everything in detail. Made sure I was satisfied with the service of my daug More

by colexsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Malouf Ford - Lincoln, Inc. responded

We are very happy to hear that you are satisfied with your recent experience with us! Thank you for sharing your thoughts and five-star review and we hope to see you again soon!

September 10, 2019

Brought car in for Ford Safety Recall Dan Keller checked my service record and informed me that most of the items serviced at 120,000 miles had already been taken care of during previous a More

by tajusmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Keller (very friendly and helpful), Joseph Steiner
Sep 10, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you Natalie, for your wonderful and very informative feedback! It is a pleasure to hear that Joseph and Daniel were thorough and trustworthy and that you give our service department/dealership a 5-star rating. It is always our goal to have our customers leave us happy and content and we are very delighted to know that you always feel comfortable with us. We truly look forward to seeing you back again soon!

September 06, 2019

Recalls and Oil Change The service team members were great. They are very kind and courteous and really care about their customers. I left my truck there all day and once th More

by deeptibo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately I can’t remember the employee’s name.
Sep 06, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you for your kind thoughts regarding our service team members! We are very happy to hear that they were kind, courteous, and gave you the quality customer service that you deserve. We truly appreciate you recommendations and we hope to see you again at our dealership in the future!

September 05, 2019

Great Job They fixed everything and had the car back early so I could enjoy my day off. Even drove me home when I changed my mind on waiting More

by Wuffie2023$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlo Hirshon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you for your five-star review and for sharing your positive experience with us! It is a pleasure to know that our team gave you the quality service that you deserve and we hope to see you back again soon!

August 31, 2019

Excellent Service They take time to understand the customer's concerns regarding the issues with their vehicle. The service was completed in a timely fashion with upda More

by JG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Steiner
Sep 03, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you for taking the time to leave this excellent review regarding your recent service experience with us! We are very happy to hear that our team takes the time to understand customers concerns with their vehicle and that it was completed in a timely fashion. We hope to see you again soon!

August 27, 2019

Experience with this service center rectified I took my car in for a message on the car's dashboard the transmission is overheated, stop safely... they ran vehicle diagnostic and stated they only More

by DrakesCake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Giordano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you for taking the time to leave your feedback. We are sincerely sorry that you do not feel satisfied with your recent experience with us. If you would like to further discuss your experience please contact Joe Debaro at (732) 951-0300, so we can work to make things right. We look forward to hearing from you.

August 27, 2019

Great Service. In our opinion Malouf Ford is very good dealer for new cars as well as for exallent service to finished in timely fashion with good reliable Ford par More

by ESCAPE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Colonna , Joseph Steiner
Aug 27, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you for your five-star review and for your great feedback regarding our excellent service department! We hope to see you again at our dealership soon!

August 21, 2019

Service Pleasant and efficient.Wait time fairly precise.Service area clean.Questions answered as best as could.Also a long time customer and hope to continue. More

by Areldo92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Malouf , Frank Colonna
Aug 21, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you for taking the time to leave us your wonderful feedback! We are very happy to hear that your experience with us was pleasant and efficient. We truly appreciate your loyalty to our dealership and we look forward to seeing you again in the future!

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