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Malouf Ford - Lincoln, Inc. - Service Center

North Brunswick Township, NJ

4.6
128 Reviews

128 Reviews of Malouf Ford - Lincoln, Inc. - Service Center

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November 06, 2019

Very helpful. Kept me informed on progress, estimated cost, etc. Excellent work.Very satisfied with experience. I would not hesitate to go there again. Very nice people to work with. More

by Marian
Recommend Dealer
Yes
Employees Worked With
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Malouf Ford - Lincoln, Inc. responded

Marian, thank you for your five-star review and for your fabulous feedback regarding your recent visit with us! It is great to hear that you were informed on the progress the entire time, that our team members were wonderful to work with, and that you would not hesitate to visit us again! We look forward to seeing you back again soon!

November 06, 2019

Outstanding service I could not have been more pleased with the attention and service I received. Gerry, the service manager, went way beyond usual customer care to assis More

by JoeK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa, Gerry Nucifora, Dino Gemgnani JR, Ron Iwanski
Nov 06, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you very much, Joe, for your lovely thoughts and five-star rating! It is great that Gerry was able to assist you with you during your visit and that you received the quality customer service that you deserve!

November 04, 2019

Good experience Good visit as price was as quoted and employees were very friendly.Easy to get in and out and waiting room chairs are very comfortable. More

by dank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa C, Gerry Nucifora, Joseph Steiner
Nov 04, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you for your great review regarding our friendly team members and our waiting area! We hope to see you again to provide you with five-star service in the future!

November 04, 2019

Between Joe D and Marlo another perfect delivery I believe it’s May 8 or 9 Lease From Malouf, With Joe D and Marlo perfect .perfect , Joe D delivers everything he says he’s going to (with no BS )and M More

by Gus C.
Recommend Dealer
Yes
Employees Worked With
Dino Gemgnani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Debaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlo Hirshon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you for your wonderful review, Gus, and for your lovely recommendations! We are very pleased to hear that Joe, Dino, and Marlo provided you with another perfect delivery! We are looking forward to seeing you back again in the future.

October 31, 2019

Repair i find the staff in sales, service department and office staff to be very professional, helpful. They respond to questions and problems in a friendly More

by Taskowitz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marlo Hirshon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Steiner
Oct 31, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you for your kind words regarding our sales department, service center, and team members! It is great to know that our staff was helpful, professional, and friendly during your visit. We hope to see you back again soon!

October 31, 2019

Mustang Repairs Great service, got my car fixed in a very quick amount of time and made the process really easy for me to get the service i needed. Marlon is very k More

by Murawdawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon
Oct 31, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you for your great five-star review! It is wonderful that we were able to provide you with great and quick service and that Marlon was very knowledgable to work with. We hope to see you back again soon for all of your mustang maintenance!

October 21, 2019

oil change , tire rotation As has always been the case , all service issues have been conducted in a friendly courteous and professional manner . Malouf's services are great More

by Joseph Insogna , Jr.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, Gerry Nucifora, Joseph Steiner, Ron Iwanski
Oct 21, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you very much, Joseph, for your fabulous five-star feedback on our service department! It is great to know that our service experts were friendly, courteous, and professional and that Ron, Sal, Gerry, Joseph, and Dan were able to assist you during your visit. We really appreciate your loyalty and recommendations to our dealership!

October 18, 2019

quick & easy I went for an oil change and they were able to complete a recall at the same time. I thought I would have to go back for that. The service was compl More

by Debbie B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know
Oct 18, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you, Debbie, for sharing your awesome thoughts and five-star review! It is great to know that you were able to have the oil change and the recall completed at the same time for your convenience. We hope to see you back again for all of your vehicle service needs!

October 15, 2019

Do not go to this dealership!! Completely unhelpful and flat out disrespectful to their customers. They aren’t concerned about the customer or about their needs, they are only conce More

by DylanMarmion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Close
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Steiner
Oct 17, 2019 -

Malouf Ford - Lincoln, Inc. responded

Hello Dylan, our customers mean a great deal to us, so we are disappointed to hear you did not receive the quality service you deserve. If you are willing to give us another chance, please contact us at (732) 951-0300 and we will do our best to turn your experience around. Thank you, and take care.

October 15, 2019

Tire Problems again I had a flat tire and because it had to be replaced as the tire had a cut in the side wall. I took it to the dealer because I paid $ 700.00 for tire i More

by patsgolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlo Hirshon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Steiner
Oct 15, 2019 -

Malouf Ford - Lincoln, Inc. responded

Thank you for the great rating! I am very sorry to hear about your tire problems and tire insurance issue. I want to apologize for the lack of communication and if you would like, please give us a call at (732) 951-0300 to discuss this further. Thank you for the kind feedback regarding our team members Marlo and Joseph and we hope to assist you in the future with all of your vehicle needs.

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