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Malouf Ford - Lincoln, Inc. - Service Center

North Brunswick Township, NJ

4.7
129 Reviews

129 Reviews of Malouf Ford - Lincoln, Inc. - Service Center

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February 25, 2020

2019 explorer routine service made appointment for our Explorer to have oil change and tire rotation. was there when they started work and requested it be done early as I had appoi More

by NJ_Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Malouf Ford - Lincoln, Inc. responded

Thank you for sharing your great service review with us! We hope to see you back again in the future!

February 17, 2020

I wasn't a believer I had a bad service experience 2 years ago & it wasn't pretty. I wasn't a fan at all, after that until I met Marlo at my nail salon. She heard me talk More

by roadking83
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marlo Hirshon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlo Hirshon
Feb 18, 2020 -

Malouf Ford - Lincoln, Inc. responded

Thank you for sharing your thoughtful review with us regarding our team member, Marlo! It is excellent to know that Marlo went above and beyond to listen to your concerns and provide you with a great service visit. We are looking forward to seeing you back again in the future for your next vehicle maintenance!

February 15, 2020

Service Professional, courteous and timeliness is the best way to describe my experience. It’s always a pleasure dealing with the Sales and Servicing personn More

by rtankrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa, Daniel Keller
Feb 18, 2020 -

Malouf Ford - Lincoln, Inc. responded

Thank you for sharing your excellent five-star review with us regarding your recent service visit! We hope to aee you back again in the future to provide you with another quick and pleasant experience.

February 14, 2020

Everything went well with the service of my vehicle. I had a routine oil change that was prepaid with my truck. I will continue to go to Malouf for the life of the truck. More

by sndbruchez
Recommend Dealer
Yes
Employees Worked With
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2020 -

Malouf Ford - Lincoln, Inc. responded

Thank you for sharing your great review with us and for being a loyal Malouf customer! We are looking forward to seeing you back again soon!

February 14, 2020

recall The appointment was easily made. Understood problem. Completed the task in under time frame given. Care and concern were shown.Car returned in clean c More

by Areldo92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlo Hirshon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Malouf , Frank Colonna , Joseph Steiner
Feb 18, 2020 -

Malouf Ford - Lincoln, Inc. responded

It is fantastic to hear that your service appointment was quick and easy! We hope you visit us back again in the future for another service visit!

February 14, 2020

Great service Excellent service on recall item. Was completed while I waited. Nice customer service waiting area also. Had free 2020 ford truck calender's as we More

by waltger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Feb 14, 2020 -

Malouf Ford - Lincoln, Inc. responded

Thank you for sharing your five-star feedback with us regarding our excellent service! We hope to see you back again soon!

February 13, 2020

Great customer service from the service department!!!!! The service department is simply wonderful!!!! Very friendly and responsive to the needs of their customers. I would not go anywhere else. The reason More

by annroman3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Steiner
Feb 13, 2020 -

Malouf Ford - Lincoln, Inc. responded

Thank you for sharing your great review with us regarding your recent service experience! We truly appreciate your loyalty to our dealership and we are looking forward to seeing you back again soon!

February 05, 2020

Return for updates Had problem with a needed update and made appointment with the service department. They always understand my situation and are willing to help make po More

by Tink71054
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa , Gerry Nucifora, Joseph Steiner
Feb 05, 2020 -

Malouf Ford - Lincoln, Inc. responded

Thank you for being a returning customer to our dealership and for sharing your great feedback! We look forward to seeing you back again soon!

February 04, 2020

Vehicle Service The service was performed as described and the car was completed when promised. The costs did not exceed what was discussed on the phone with the ser More

by Mselvaggio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

Malouf Ford - Lincoln, Inc. responded

Thank you for taking the time to share your positive feedback with us! We are happy to hear that your service was performed as described and that we kept our promises. We hope to see you back at our service department again in the future!

February 03, 2020

This dealership is always accommodating and efficient to work with.... from the moment I pulled my car in to be serviced until my car was ready to go. More

by Princeton.pug
Recommend Dealer
Yes
Employees Worked With
Dan
Feb 03, 2020 -

Malouf Ford - Lincoln, Inc. responded

Thank you for sharing your wonderful five-star review! We are very happy to hear that our team members are always accommodating and efficient to work with and we look forward to seeing you back again soon!

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