Malouf Ford - Lincoln, Inc. - Service Center
North Brunswick Township, NJ
129 Reviews of Malouf Ford - Lincoln, Inc. - Service Center
2019 explorer routine service made appointment for our Explorer to have oil change and tire rotation. was there when they started work and requested it be done early as I had appoi made appointment for our Explorer to have oil change and tire rotation. was there when they started work and requested it be done early as I had appointment to get to . All went well, was out of there within an hour. Good job Sal and team More
I wasn't a believer I had a bad service experience 2 years ago & it wasn't pretty. I wasn't a fan at all, after that until I met Marlo at my nail salon. She heard me talk I had a bad service experience 2 years ago & it wasn't pretty. I wasn't a fan at all, after that until I met Marlo at my nail salon. She heard me talking about my initial experience and struck up a conversation with me about it. She told me she worked for Malouf & really listened to my concern and asked me if I would consider giving Malouf another try for my next service. She didn't want me to just write them off. Mind you, this is the first time I ever met Marlo! Marlo is very engaging and really cares about her customers and the organization she works for. Because of the conversation with Marlo and Marlo's commitment to her customers, I agreed to give it another try. I called Marlo & asked how I go about getting the recall on my car done. Within 20 minutes she had texted me with the date/time of my appt. Marlo EXCEEDED MY EXPECTATIONS! Marlo is the ONLY reason I gave them another try. Marlo goes above & beyond for her customers, as it should be. She's a great asset to this company. More
Service Professional, courteous and timeliness is the best way to describe my experience. It’s always a pleasure dealing with the Sales and Servicing personn Professional, courteous and timeliness is the best way to describe my experience. It’s always a pleasure dealing with the Sales and Servicing personnel. Thank you. More
Everything went well with the service of my vehicle. I had a routine oil change that was prepaid with my truck. I will continue to go to Malouf for the life of the truck. had a routine oil change that was prepaid with my truck. I will continue to go to Malouf for the life of the truck. More
recall The appointment was easily made. Understood problem. Completed the task in under time frame given. Care and concern were shown.Car returned in clean c The appointment was easily made. Understood problem. Completed the task in under time frame given. Care and concern were shown.Car returned in clean condition. More
Great service Excellent service on recall item. Was completed while I waited. Nice customer service waiting area also. Had free 2020 ford truck calender's as we Excellent service on recall item. Was completed while I waited. Nice customer service waiting area also. Had free 2020 ford truck calender's as well as coffee and snacks. Thanks Dan! More
Great customer service from the service department!!!!! The service department is simply wonderful!!!! Very friendly and responsive to the needs of their customers. I would not go anywhere else. The reason The service department is simply wonderful!!!! Very friendly and responsive to the needs of their customers. I would not go anywhere else. The reason? Trust is the word. I trust these people to get the job done the right way the first time. They have never let me down. More
Return for updates Had problem with a needed update and made appointment with the service department. They always understand my situation and are willing to help make po Had problem with a needed update and made appointment with the service department. They always understand my situation and are willing to help make possible to make it easier for me. Great service team in Malouf!!! More
Vehicle Service The service was performed as described and the car was completed when promised. The costs did not exceed what was discussed on the phone with the ser The service was performed as described and the car was completed when promised. The costs did not exceed what was discussed on the phone with the service manager. More
This dealership is always accommodating and efficient to work with.... from the moment I pulled my car in to be serviced until my car was ready to go. work with.... from the moment I pulled my car in to be serviced until my car was ready to go. More