Malouf Ford - Lincoln, Inc.

The best experience I've had at a dealership! I just bought a 2012 Ford Escape.There was no pressure. I got the exact car I was looking for and was given A+ service by Dino. He made sure I was aware how bought a 2012 Ford Escape.There was no pressure. I got the exact car I was looking for and was given A+ service by Dino. He made sure I was aware how to use all my features that my Escape came with and was more than willing to answer any questions I had. Great job Malouf! Great place to purchase a car! More

My husband and I have been dealing with Marlo since 2009. We lease our vehicles. She is very knowledgeable and courteous. She always gave us great customer service and worked with us. We recommended some We lease our vehicles. She is very knowledgeable and courteous. She always gave us great customer service and worked with us. We recommended some of our friends who were looking for a new car to go see her. More

Ok so today is 2/4/2012 I went to Malouf in North Ok so today is 2/4/2012 I went to Malouf in North Brunswick this afternoon because my Ford Escapes lease was up in just a few days. The original s Ok so today is 2/4/2012 I went to Malouf in North Brunswick this afternoon because my Ford Escapes lease was up in just a few days. The original sales tried to come off like a nice person but when we explained to him what we were willing to pay and what the other pice comparisons we we quoted (279 a month to be specific) he suddenly changed his whole persona. After about 20 minutes going back and forth between the salesman and the guy behind the desk - i guess he was the sales manager he was trying to come off like we were lieing to him and we made up the price. I can see he was getting annoyed. They were not even willing to work with us. So I told the clown thanks for your time but we will take our business elsewhere. I find this quite amusing because they were acting as if they were doing me a favor. Especially the idiot behind the desk in the front. So we then left and went to All American Ford in Old Bridge NJ. Bigger inventory, Most importantly much more courteous staff and they were willing to work with us. They gave us a pretty fair deal and would definitely recommend them to any one looking for a new vehicle or truck to lease or buy. And to Malouf thanks for shooting yourself in the foot! Thanks for letting people know how not to do business because you make your competitors look that much better than you. More

My husband and I have been dealing with Dino and this dealership for the last 11 years. Our experience from 2001 to date has been nothing but a great experience each and everytime we are there. We are p dealership for the last 11 years. Our experience from 2001 to date has been nothing but a great experience each and everytime we are there. We are presently leasing our 7th and 8th vehicles as we need to get 2 vehicles at one time. The knowledge , friendliness, courtesy and patience Dino has is beyond words. We at this point feel more like family than customers whenever we go or call Dino for help or advice. He is truly an asset to Malouf Ford! It truly is a pleasure knowing Dino Jr and the rest of the Malouf staff. More

This was one of the best experiences I have had buying a new car. Dino was very helpful and knowledgeable in assisting me in buying my new MKX. I received excellent service throughout the entire process. new car. Dino was very helpful and knowledgeable in assisting me in buying my new MKX. I received excellent service throughout the entire process. The entire staff was polite and helpful and made me and my wife feel very comfortable. I got a great car for a great price. If you are looking for a new Ford or Lincoln I highly recommend Malouf. Thank You Dino. More

After visiting several auto dealers throughout the New Jersey market the Malouf group of sales associates appeared to have the knowlege and final price I was looking for. Although, I did not intend to pur Jersey market the Malouf group of sales associates appeared to have the knowlege and final price I was looking for. Although, I did not intend to purchase a Ford product the overall customer service from Malouf directed me to the final pick of the Ford Escape. Orinally Hyundai was my first choice! However, poorly trained/pushy sales people caused my daughter and I to look elsewhere. My 22 year old daughter will be purschasing her first car from Malouf in 2012. Thanks you Keith Curran More

I have to be honest here. Some of these other reviews are totally unwarranted. Clearly, their writers have not been to many dealerships in the state. They company offers a friendly environment and is eager t totally unwarranted. Clearly, their writers have not been to many dealerships in the state. They company offers a friendly environment and is eager to stick with you until you have made your final decision. They offer reasonable prices and make suggestions to better suit your individual preferences. If you need a car (new or used), definitely check this dealer out. More

This is undoubtedly the best dealership in all of New Jersey. No where else in the state could I find the personalized attention I was looking for to buy my new Ford Fusion. It was the best car buying ex Jersey. No where else in the state could I find the personalized attention I was looking for to buy my new Ford Fusion. It was the best car buying experience I've had in over 12 years. Everyone was so helpful and supported me throughout the whole experience. More

Avoid this company. They are only out for the money. I tried to bring my Ford in for a Warranty repair and they refused to do the service as I didn't buy the car there. The reason I didn't buy the car th tried to bring my Ford in for a Warranty repair and they refused to do the service as I didn't buy the car there. The reason I didn't buy the car there was it was a special order Boss and their salesman told me they couldn't get one. Gerry was rude and didn't care about my car with 200 miles that already needed a repair (The stitching on the seats was coming apart already). I also talked to a Sales manager named Joe who also gave me a hard time about not buying the car from them and said they only help their own customers. When I asked if buying a Ford for 40K+ didn't make me a Ford customer he replied I was not their customer. Bad Bad Bad. Shame on them and shame on Ford for allowing this attitude to exist. Ford took my complaint so we will see what happens from it. It was so obviously a company policy I am pretty pissed and will never buy anything from Malouf Ford. I am also embarrased to admit it, but I am beginning to think maybe I would have been better of with a BMW. I can guarantee the seats wouldn't start to fall apart in the first week and the customer service would be better. More

Gerry the service manager of malouf lincoln is rude, obnoxious and arrogant. If he was an employee of mine i would have fired him long ago. Anybody who deals with him will feel the same way. Stay away f obnoxious and arrogant. If he was an employee of mine i would have fired him long ago. Anybody who deals with him will feel the same way. Stay away from him and this service department. You will be sorry if you deal with him. More