Malouf Ford - Lincoln, Inc.

My 2012 Fusion was filled with diesel at a local Hess station and was towed to Malouf Ford's service department on Monday. Sal, the service manager, walked me through everything the technicians were goin station and was towed to Malouf Ford's service department on Monday. Sal, the service manager, walked me through everything the technicians were going to do in order to fix my fuel system and get my vehicle running again. By Thursday I received a call that my vehicle was ready to be picked up as all repairs were made. The service department was excellent and I just can't thank them enough. I highly recommend Malouf should you need to service your vehicle, they do an excellent job! More

We went to the dealer and found the car that was advertised for the price that it stated in the advertisement. The salesman, Dino Jr., was quite attentive, helpful and upfront with his discussion a advertised for the price that it stated in the advertisement. The salesman, Dino Jr., was quite attentive, helpful and upfront with his discussion about the car. There were no pressure sales tactics used. Nothing was forced on us. In fact, this car purchase was not stressful at all; it was rather pleasant. The financial representative was upfront with all the paperwork and was able to get us a considerably low interest rate. The dealership was clean, well kept and comfortable. Over all, I would definitely go back to Malouf Ford Lincoln for another car purchase; especially since I love Fords! More

Great experience. I bought the car i wanted at the price i wanted to pay! Friendly and knowledgeable staff. Frank made sure i was comfortable with all the controls etc before i drove out... Got my iPhone s i wanted to pay! Friendly and knowledgeable staff. Frank made sure i was comfortable with all the controls etc before i drove out... Got my iPhone synced and the Microsoft SYNC functionality is GREAT! I recommend Malouf and would buy from the again. More

Dino was extremely helpful in finding us a car within our budget with all the amenities we were looking for. We shopped and test drove many different styles without feeling pressured. He was knowledgeabl budget with all the amenities we were looking for. We shopped and test drove many different styles without feeling pressured. He was knowledgeable about all the specifics and helped with the details on the Ford Edge that we purchased. More

I went to the dealership with the intention of getting a specific car that same day. I was met in the parking lot by a salesman who was cold and unfriendly. I explained to him what I wanted and my specifica specific car that same day. I was met in the parking lot by a salesman who was cold and unfriendly. I explained to him what I wanted and my specifications. He stopped me from even looking any further and told me I was not thinking logically. He wouldn't even take time to work with me or run numbers. I was there a total of 5 minutes. I left and an hour later got exactly what I wanted at another dealership. I'm glad that guy didn't get my sale. He shouldn't even be working as a salesman. I wish I still had his card. Malouf is a great dealership. They should hire better people. More

This was my first time ever purchasing a car on my own and I was very nervous about the process. Dino Gemgnani Jr was the first guy to come out and attend to my mother and me as we wandered around the lot and I was very nervous about the process. Dino Gemgnani Jr was the first guy to come out and attend to my mother and me as we wandered around the lot with no idea really of what to expect or where to start. He was incredibly kind, patient, informative and not in the least bit pushy. I was clear up front about my budget and what my interests were and he worked with me and kept communication timely and thorough so that I was able to get my car within a week of first looking around! I absolutely LOVE my Escape, and I appreciate that the entire lease process was so simple and clear for me as this was my first time getting a car by myself. He worked with me and made sure everything was manageable. All of the staff that I interacted with throughout the process, be it for just attending to us as we waited for Dino, or those who walked me through paperwork, were just as attentive and kind. I was completely comfortable from start to finish and that is definitely something to praise this place for as a single woman coming into what is often considered a man's world. I felt at ease and never looked down upon or as if information was being watered down. It was an absolutely pleasant experience from start to finish. My mother--VERY astute and NOT easily trusting--was completely pleased with the process and even went as far as bringing Dino some of our traditional Jamaican food as a thank you for being so helpful! He was phenomenal and I will without a doubt continue my leasing and ultimately financing processes with him. I give Dino Jr. and the entire Malouf group a huge thumbs up with NO hesitation! More

Thank you Mr Close for helping me in getting a new car, even I had bad credit due to divorce and bankruptcy. It was a very good experience doing business with you as well as all other parties at MALOUF even I had bad credit due to divorce and bankruptcy. It was a very good experience doing business with you as well as all other parties at MALOUF - Ford here at new jersey I am looking forward to doing business with you through my friends, Family and co-workers with the state. Thank you again Amin El Dekki More

My salesman, Dino Gemgnani, Jr. was truly concerned with My salesman, Dino Gemgnani, Jr. was truly concerned with our needs and wants in a new vehicle and was extremely knowledgeable in all the models at t My salesman, Dino Gemgnani, Jr. was truly concerned with our needs and wants in a new vehicle and was extremely knowledgeable in all the models at the dealership. We came to the dealership with one car in mind but with our salesman's help and knowledge with left with a different one. I am happy to say we are very satisfied with our decision and we have Mr. Gemnani to thank. I have also contacted him several times with questions after the purchase and he is always accomodating and ready to help us. We look forward to working with him and the dealership in our future purchases. More

Salesperson was very professional and interested in meeting my needs. Pricing is the best I found in 100 miles of the dealership for a 2013 Ford Explorer Limited. Showroom, repair garage, waiting are meeting my needs. Pricing is the best I found in 100 miles of the dealership for a 2013 Ford Explorer Limited. Showroom, repair garage, waiting area are all the best I have ever seen in terms of cleanliness, comfort and speed of service. More

Honestly the best car buying experience I ever encountered. They treated me in a professional manner, kept me informed, followed my instructions when the car arrived and gave me a very fair deal w encountered. They treated me in a professional manner, kept me informed, followed my instructions when the car arrived and gave me a very fair deal with absolutely no " surprises". I have purchased many cars in my life and I have to say this was the most pleasant experience I have ever had. I would recommend this deal without any hesitations whatsoever. More