Malouf Ford - Lincoln, Inc.

Robert Santoro was an excellent salesperson. He not only knew the product very well, but ensured that our experience was a great one! There is no pressure and you never felt forced to buy the car. I would r knew the product very well, but ensured that our experience was a great one! There is no pressure and you never felt forced to buy the car. I would recommend him highly to anyone thinking about buying a car! Great job, Robert. More

First I was welcome with a very nice tone of (Good Morning). Explain why I came here. Sal answer all my questions with a firm tone of voice. (Very sure of his answers]) Very polite and on time how lo Morning). Explain why I came here. Sal answer all my questions with a firm tone of voice. (Very sure of his answers]) Very polite and on time how long I had to wait. Judith Havrilla More

Dino was great! He took care of all our needs. He put us in the car that was right for our family.i couldn't of asked for abetter sales person. I will definitely be going back to him for all my future cars! in the car that was right for our family.i couldn't of asked for abetter sales person. I will definitely be going back to him for all my future cars! Dino makes Malouf the dealership that everyone should go to!! They will always have my business!!! More

I needed an oil change and everytime I come in to Malouf Ford-Lincoln Mercury For service I usually deal with Marie or Joe but this time I delt with Sal..He waited until my car was done to tell me I need a Ford-Lincoln Mercury For service I usually deal with Marie or Joe but this time I delt with Sal..He waited until my car was done to tell me I need a bunch of stuff done to it and didn't even ask if I wanted to have it taken care of or if I wanted to come back later like Marie does...I will from now on deal with Marie or Joe only or Maybe I'll go to Liccardi Ford Lincoln next time And not only that he didn't update my owner rewards account I had to call owner rewards and get them to do it Avoid Sal at all cost More

I have an intermittant problem. The tech drove the car and came to see me concerned that he be able to understand my concern. After discussion, we choose the most probable solution. Nothing would have bee and came to see me concerned that he be able to understand my concern. After discussion, we choose the most probable solution. Nothing would have been done without my approval and the was sincere concern on his part that he find the cause. I have been to this dealership on sereral occasion and have had a positive experience in the service department true professionals. And they offered me a courtesy alignment check More

I just purchased my second Ford vehicle from this dealership in two years. The entire team at Malouf Ford Lincoln is professional, honest and excellent at building relationships with their customers dealership in two years. The entire team at Malouf Ford Lincoln is professional, honest and excellent at building relationships with their customers. This is a no-pressure dealership with none of the tricks you might encounter at dealerships that are just focused on moving cars. Gerry and his service team are just as important to me as Don, Dino, Sam and the rest of the sales team when it comes to selecting Malouf Ford Lincoln for my new car purchases. If you are looking for a dealership with integrity who puts the customer first, you need to look no further than Malouf Ford Lincoln in North Brunswick, NJ. And, just in case you're wondering, I am not associated with this dealership in any way except as being a customer. In fact, I was never a Ford owner prior to 2011. After reading that the newly designed Ford Explorer was the "Truck of the Year" in 2011 I went to see what all the excitement was about at the Malouf Ford Lincoln dealership in North Brunswick, NJ. Then, after meeting the Malouf team I was certain that this was the right vehicle and dealership for me. Turns out that they always live up to their word....and that goes a long way when it comes to building a relationship with any automobile dealership. More

Don was very knowledgable, answered all of our questions we had about are vehicle, including all of the technology features. I would definitely recommend Don to all my friends and family! we had about are vehicle, including all of the technology features. I would definitely recommend Don to all my friends and family! More

Frank w as very professional from the minute he greated us at the door. He satisfied our requirements and financial wants. We are very pleased us at the door. He satisfied our requirements and financial wants. We are very pleased More

The dealership is very clean they put seat covers over the seat when they get in it. The prices is very high and I had my vehicle serviced there and they never gave me my free oil change that I get with t the seat when they get in it. The prices is very high and I had my vehicle serviced there and they never gave me my free oil change that I get with the owner advantage rewards program and I also own a Lincoln MKZ and they did a terrible job washing it when I let them service it. More

I have been a Ford and Lincoln owner for over 15 years always satisfied with service and purchases of numerous cars. I prefer to spend a little bit more on my repair or maintenance of my vehicles than to always satisfied with service and purchases of numerous cars. I prefer to spend a little bit more on my repair or maintenance of my vehicles than to take it local mechanic. I feel that experience with a brand of automobile makes you a better mechanic and this helps resolve issues that may come-up when diagnosing a car. Just recently, I was extremely disappointed with Malouf Ford Lincoln Service Department. That is because I brought in excellent condition 1995 Lincoln Town Car Cartier Series, which just had a Rear Air Suspension issue. I had my local Ford Service Department (All American Ford of Old Bridge) install the aftermarket Air Suspension but they did not have the needed computer software to diagnose the problem. After the install of the new Rear Air Suspension system, I thought I 'd bring it to Malouf Ford Lincoln Service they said that diagnostic fee was $150 and it would be applied to the overall bill of the repair. They called the next day said they put in 3 hours of work into researching the issue but that I needed to invest $300 more in diagnostic fees which now would NOT be applied to the repair of the issue. This is wrong, and I feel this is a bad practice when other dealers charge less and local mechanics offer free diagnostics. I own three Fords, and two Lincolns its Malouf lost. Just to let the readers know I towed my car 47 miles to an affiliate of All American Ford of Old Bridge, All American Ford/Lincoln of Paramus and they diagnosed the issue and applied the diagnostic fee to the repair. All American showed me loyalty by giving me a reduced repair price even though I frequent another dealership. THATS CUSTOMER SERVICE and I will always make an effort to recommend and give my business to All American Ford of Old Bridge. More