Malouf Ford - Lincoln, Inc.

GREAT LEASING EXPERIENCE! My daughter was ready to ask some questions about leasing or purchasing a vehicle. Chris Fitzgerald was so helpful when we came in to discuss the dif My daughter was ready to ask some questions about leasing or purchasing a vehicle. Chris Fitzgerald was so helpful when we came in to discuss the different options. He was extremely knowledgeable and patient with us both. In the end she went with the Ford Focus on a lease which will suit her just fine. In a few years, when she is a little bit older, she will have the flexibility to see what her needs are then and make a change if necessary. It was a great experience and we are both very satisfied with her reliable and protected new car. More

Would NOT go anywhere else to buy a car!!! Dino Jr is BEST!!!! My family has been leasing/purchasing our cars from Malouf Ford over 24 years, we would not go anywhere else!!!! The staff is GREA Dino Jr is BEST!!!! My family has been leasing/purchasing our cars from Malouf Ford over 24 years, we would not go anywhere else!!!! The staff is GREAT!! More

Great Buying Expirence My fiancée and I were driving to Vermont from Maryland when our car broke down. Fortunately he has family in NJ who have worked with Chris Fitzgerald My fiancée and I were driving to Vermont from Maryland when our car broke down. Fortunately he has family in NJ who have worked with Chris Fitzgerald before. When we arrived at the dealership Chris was helpful in working with the service department to determine what was wrong with our car. It had blown its second transmission in 50,000 miles. Facing this problem we asked Chris to show us some new cars, he seemed genuinely happy for us that we we're able to afford a new car. Thoughout the selection process he was very forthright about the pricing, cost and fees, and options available to us given our financial situation. Although, my fiancée is the type of guy that will spend hours reading Amazon reviews before he buys anything he seemed comfortable and confident working with Chris. In the end we paid less for our car then the Kelly Blue Book value, and added to that our car loan has only a 1.9% interest rate. There were also no unnecessary fees or financing fees tacked on. Throughout the whole Expirence it felt like Chris and the team at Malouf Ford was on our side, working for us, to help us understand the complex maze of financing and pricing presented by Ford Corporate. Although we live in Maryland, after this experience, we will buy from Malouf again. More

Overall, great experience. Raj was a great guy to work with. Friendly, knowledgeable, and easy going. I gave him a list of what I wanted and he found the car. No high pressure, Raj was a great guy to work with. Friendly, knowledgeable, and easy going. I gave him a list of what I wanted and he found the car. No high pressure, good sense of humor. More

excellent customer satisfaction Raj and Dino are perfect examples of what a salesperson should be. They both treated us with respect and they knew what they were talking about. After Raj and Dino are perfect examples of what a salesperson should be. They both treated us with respect and they knew what they were talking about. After dealing with them we wouldnt want to go anywhere else. More

Love My Super Duty By Far the best car shopping experience, I was able to make an informed decision about the vehicle I was looking at. There was No (pressure) from the By Far the best car shopping experience, I was able to make an informed decision about the vehicle I was looking at. There was No (pressure) from the sales people. I was able to test drive a couple of different model trucks to help with my decision making. They Found my Truck in the exact color and options I wanted and stayed within my budget. Definitely going back to Malouf when my wife needs a new car. Anthony More

Fast and pleasant I was extremely pleased with the fast and pleasant car buying experience at Malouf Ford. My salesman Raj really made the process stress free and I hig I was extremely pleased with the fast and pleasant car buying experience at Malouf Ford. My salesman Raj really made the process stress free and I highly recommend him to anyone looking to purchase a new vehicle. More

Buying a Mustang My daughter and I went to Malouf Ford the day after Christmas to look at the 2015 Mustang for her. We already knew what color and options we wanted. My daughter and I went to Malouf Ford the day after Christmas to look at the 2015 Mustang for her. We already knew what color and options we wanted. Dino told us he wouldn't even try to get the color from another dealer because it would be impossible. He asked my daughter if she wanted a black one because they had one but otherwise could not help us. He spent a total of 2 minutes with us. I was also interested in looking at Lincoln MKZ. Again, he was not interested in our business. Left there after 3 minutes disgusted with him and the dealership. Nothing like Malouf GMC or Cadillac - Love Dominick at GMC bought 3 vehicles from him. I was shocked on how we were treated - will never go back there. Went to Fullerton, they found the exact car with everything she wanted with no problem from another dealer. She is very happy her new Ruby Red EcoBoost Premium Mustang. More

Buying a car for my son, the graduate student. We brought my son's old car in for repairs, and as it happened, it could not be fixed quickly and reliably. He had to go back to school, by car, hal We brought my son's old car in for repairs, and as it happened, it could not be fixed quickly and reliably. He had to go back to school, by car, halfway across the country. Frank Colonna came to our rescue. He is knowledgeable, organized, low key, and very pleasant to deal with. Everyone, from there service department who was working on the old car, to several members of the sales staff was helpful and professional. We left the same day with a much newer car, paperwork, finances and everything taken care of. 2 days later my son and his friend drove straight through to Chicago. Thank you. More

VERY RUDE SERVICE CONSULTANT. dropped of car night before. they called me about 1pm to tell me the car is almost done but needs other work done, i approved it. i live about 25 mile dropped of car night before. they called me about 1pm to tell me the car is almost done but needs other work done, i approved it. i live about 25 miles from the dealer and work about 40 miles from the dealer. i left work at 5pm. they call me at 5:05 to let me know my car is done. i tell him i am on my way and asked what time they close, he says 5:30, i told him i need the car because i am going out of town, he says, i guess we'll see you tomorrow. he was so nasty, i asked if they can leave the paperwork with the car sales department and i would give him a credit card, he says no, he has to fax me a credit card auth form. i told him i would sign it when i get there, i am in my car and on my way. this is the second time with the same service consultant i have had a problem. i go that far because i want to be loyal to them because i bought the car there. i have about 4 dealer where i live that i could have gone to. just very rude and not accommodating. WHEN I MADE IT THERE I FOUND OUT THEY CLOSE AT 6PM, HE MADE ME DRIVE FAST WHEN IT WAS NOT NECESSARY AND RISK GETTING INTO AN ACCIDENT. ****WORST CUSTOMER SERVICE**** More