
Malouf Ford - Lincoln, Inc.
North Brunswick Township, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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great This is my fourth lease. I'd do it again. and I'll be back in 3 years for another Ford. Thanks for the service. This is my fourth lease. I'd do it again. and I'll be back in 3 years for another Ford. Thanks for the service. More
straight and honest deal I appreciate the straightforward and honest way Chris deals with me. He is helpful, quick, and gets me the car I want with all the "extras" I need. I appreciate the straightforward and honest way Chris deals with me. He is helpful, quick, and gets me the car I want with all the "extras" I need. More
Fast , efficient, transaction Well worth the 3 hour ride to Malouf Ford! My salesman Chris Fitzgerald was very knowledgeable about his product and made the transaction go smooth. H Well worth the 3 hour ride to Malouf Ford! My salesman Chris Fitzgerald was very knowledgeable about his product and made the transaction go smooth. He also got me a great lease price on my new F150. More
Good Communicator Chris kept us in the loop on the progress of the 2018 Navigator that we ordered from the factory. His timely updates were very much appreciated. Plu Chris kept us in the loop on the progress of the 2018 Navigator that we ordered from the factory. His timely updates were very much appreciated. Plus he is a personable salesman. He also showed us all the features when we picked up our Navigator. He even paired my cell phone. Big Plus!! More
Excellant ! This was my first lease negotiation by myself since my husband's death. in December. Chris was very professional and informative through the entire pr This was my first lease negotiation by myself since my husband's death. in December. Chris was very professional and informative through the entire process. WE have purchased or leased multiple vehicles from Malouf ( 20) My experience has lead me to continue to recommend Christian Fitzgerald and Malouf to my family of 17 and multiple friends. More
Dealership Rating This was my second vehicle purchased from Malouf, both were Navigators. I selected Malouf once again because of way they treat a customer. The staff I This was my second vehicle purchased from Malouf, both were Navigators. I selected Malouf once again because of way they treat a customer. The staff I found to be very pleasant, friendly and extremely professional. In my case they always went the extra mile to satisfy my needs from maintenance to selecting new tires. I never fond it difficult to share my experiences with friends and family members about the outstanding service received at Malouf. My recent purchase at Malouf was no different. From the moment I walked through the door the Sales Manager Donald Brown had one of the Salesman Christian Fitzgerald assist me with making the purchase an easy decision. Chris went above and beyond his responsibilities. He made me feel very comfortable and his knowledge of the Navigator was again outstanding. Moreover, to date both Don and Chris continue to address and satisfy any issues that may arise. More
Poor Service at the Service Center I had a vehicle towed to this dealership for service on a Monday, I made repeated calls to the dealership to check on the status of the repairs thorou I had a vehicle towed to this dealership for service on a Monday, I made repeated calls to the dealership to check on the status of the repairs thorough out the week, only to be told the vehicle had not been brought into the shop to be looked at. Each call for an update of status was initiated by me. I was out of town so I was not able to go to the dealership to check the status. After the vehicle was at the dealership for a week, on the following Monday I was able to visit the dealership to see what the status was on the repair. The vehicle still had not been brought into the shop to be looked at, but I guess since I was standing in front of them they could not let it sit outside any longer. The service representative went into the office and I was told the vehicle would be brought into the shop that day. Later that day I received a call of what the problem was and what the repair would be. I did not receive any other updates and had to call myself on Wednesday to find out the repair was complete and I could pick up the vehicle Thursday morning, a week and a half after the vehicle was dropped off. The repair required was the replacement of the brake master cylinder. It is hard to understand how a dealership who advertises they have 20 technicians and 25 bays in their shop would take so long to even look at the vehicle. It is also hard to understand the lack of caring the service representative had or being provided updates in this instance. I had recently purchased a vehicle from this dealership and that experience was good. The vehicle I had in for service was not purchased at this dealership and I wondered aloud to the service representative if this was the reason it sat outside for so long, he said it was not. More
My experience was EXCELLENT. I just purchased certified owned vehicle yesterday, my salesmen Joseph A. Hafez was EXCELLENT. Joseph actual listen to all the parameter I set forth f I just purchased certified owned vehicle yesterday, my salesmen Joseph A. Hafez was EXCELLENT. Joseph actual listen to all the parameter I set forth for purchase a vehicle and was very attentive and not pushy. The manager help seal the deal by ensure I had get finance rate. I highly recommend this dealer, but especially Joseph. More
Shopping for an MKZ Yesterday we talked with your salesperson James Lennon regarding a 2016 MKZ you had for sale. We discussed, viewed and test drove the car and upon ret Yesterday we talked with your salesperson James Lennon regarding a 2016 MKZ you had for sale. We discussed, viewed and test drove the car and upon returning to the showroom we purchased it. Today we picked up the car and I want to commend James on his professionalism, friendliness and making the whole experience calm, cool and collected. He is top notch answering all questions and providing all information about the car and resolving everything to make this a simple and fantastic encounter. We are very pleased with everything and give him 5 out of 5 stars and will definitely let family, friends and neighbors know to see him when they are in the market for a car. We cannot give him enough praise. We then sat with James Harrison in your Finance Department and he made the financing of the vehicle simple, informative and seamless. He was extremely helpful in assisting us with deciding upon the best financial rate and time for our purchase. The showroom was clean, inviting and had each type of vehicle we wanted to view. We would, and will, recommend this dealership and specifically James Lennon to all family, friends and neighbors when they are in the market for another car. More
Amazing Service and Knowledgeable Staff The people at Malouf Lincoln are very professional, courteous and extremely service oriented. They are not pushy, but really work to make sure th The people at Malouf Lincoln are very professional, courteous and extremely service oriented. They are not pushy, but really work to make sure that the car met my needs and specifications. Andy M. is the best sales person and one of the reasons that I've been doing business with them for many years. Joe, Dino and Sammy really provide additional support to make the deal work and for consideration on my trade in. I wish all my business interactions were like dealing with the Malouf team - the world would be a much better place! Thanks again Andy for a wonderful experience - really enjoying the MKC!! More