Malouf Chevrolet Cadillac

Mike at Malouf is excellent, he knows how much I hate car shopping. On the day I came in, he had the vehicle I wanted out and ready for my test drive. When I came back to sign all the paperwork, Mike had eve shopping. On the day I came in, he had the vehicle I wanted out and ready for my test drive. When I came back to sign all the paperwork, Mike had everything ready for me and I was in and out in u see 1 hour. More

I highly recommend Malouf Chevy. Salesman Mike Litinsky was very courteous and professional. I got a great car within my budget. Overall very satisfied!! Salesman Mike Litinsky was very courteous and professional. I got a great car within my budget. Overall very satisfied!! More

I was referred to go check out Malouf Cadillac for service. They are 40 mins away from me and I pass 2 other Cadillac dealers to go there. I made an appointment which I had to wait 2 weeks for. Sure n service. They are 40 mins away from me and I pass 2 other Cadillac dealers to go there. I made an appointment which I had to wait 2 weeks for. Sure no problem. I know everyone is backed up these days. I came in for an engine ticking noise and a door handle that stopped working as it should. The little lock and unlock button stopped working. As they inspected the vehicle they noticed the ticking noise and told me that they can’t fix it at the moment and if I would leave it there and the job would take about a month. Oh and no loaner car can be provided. That’s a great start. They also told me to try another Cadillac dealer for the repair and maybe the other dealer would take it sooner. So I did and went to my local dealer and they fixed in 2 days and gave me a loaner. (Crown Cadillac). Back to Malouf. They looked at the door handle and confirmed it does not work. I was working with Jeanine. She seemed very nice as I waited to hear back from her. She told me that she would have the door handle in a weeks time and then it would have to be sent to the body shop for paint. I waited 2 weeks and never heard back so I made another follow up call. She told me that they received the door handle and that it would go to the body shop any day. I waited 3 more weeks and followed up again and another lady answered me and looked into it and still it still didn’t go to the body shop. I was told this 3 months ago and to this day no one has called me to let me know anything. I had no choice but to go back to my local Cadillac dealer service dept that has never let me down. (Crown Cadillac ). They inspected it and told me they have to order a module and that the door handle does not have to be completely replaced or painted. Do they know what there doing at Malouf. Not only did they give me a loaner car right away they fixed it within 3 days. I will never go back for service to Malouf again. That was a terrible experience. I am disgusted. More

Great service at Malouf Chevrolet. Friendly, honest and quick. We always see Bob, as he’s the best! He’s honest and tries his best to make it work for us. Friendly, honest and quick. We always see Bob, as he’s the best! He’s honest and tries his best to make it work for us. More

Malouf Chevrolet Cadillac is the best. Great prices, awesome customer service. These guys get it. From Richard Malouf to the crew in service everyone is happy to work with you and provi Great prices, awesome customer service. These guys get it. From Richard Malouf to the crew in service everyone is happy to work with you and provide you with the best deal. Joe Mitolo was there every step of the way along with Kevin Bamrick who was eager to work with me and was patient with me in showing me the features on my new CT5. I have bought 9 cars over the years from Malouf Auto Group and will continue to go to them for my future automobile purchases. More

Very attentive and we’re patient with my small kids running around during the paper work running around during the paper work More

Working with Dennis and Joe for our 2nd Cadillac was great. They bent over backwards to make sure we were happy. Job well done guys! great. They bent over backwards to make sure we were happy. Job well done guys! More

Such a wonderful experience. Great staff, and they will work with you!!! Yardin and Bill took great care of me. I highly recommend this dealer! Great staff, and they will work with you!!! Yardin and Bill took great care of me. I highly recommend this dealer! More

Very good experience in leasing a Cadillac from Joe and Kevin at Malouf. Process was quick and painless. Highly recommend this dealership. Kevin at Malouf. Process was quick and painless. Highly recommend this dealership. More

Malouff is an awesome dealership very accommodating and Bill Shelby is a very knowledgeable salesman made the experience easy and fun. Thank you soo much malouff for helping me out and making me feel like Bill Shelby is a very knowledgeable salesman made the experience easy and fun. Thank you soo much malouff for helping me out and making me feel like I was part of the family. More