Malouf Buick GMC

The best Car buying experience ever!!!! I purchased my 2010 Town & Country from the Malouf Buick Dealership!! DwVaughn Brown, my salesperson was wonderful. Completely professional, and ver I purchased my 2010 Town & Country from the Malouf Buick Dealership!! DwVaughn Brown, my salesperson was wonderful. Completely professional, and very knowledgable and made the process a breeze. I have never had such an easy time purchasing a car, and from now on will only purchase my vehicles from Malouf! Joe in the finance department had me out of there in no time. This is the dealership to use!!! More

Great truck, terrible service Had to return truck on multiple occasions to resolve blower issue even though they claimed to fix it. It took nearly two months for them to order and Had to return truck on multiple occasions to resolve blower issue even though they claimed to fix it. It took nearly two months for them to order and secure parts for GMC recalls - something that should have taken just days. Customer service was exceedingly slow and unhelpful. I paid $150 for floor mats which took them nearly 6 months and multiple requests to order. When I picked up my truck the mats were in a box in the back if my truck. They said they weren't sure if I wanted them taken out and placed in the truck. Seriously?!?! Lazy and unhelpful. No other words for it. More

Very professional DwVaughn Browne was very professional and he did what he could to make sure that I had the vehicle that I wanted! He was very professional and knowled DwVaughn Browne was very professional and he did what he could to make sure that I had the vehicle that I wanted! He was very professional and knowledgeable of the vehicle that I purchased. He walked me through the features and functions of the vehicle...Overall A+ goes to Mr. Browne!!! More

Ford Trade in for Buick Enclave 2015 I had one month left on my lease from Ford and buick made the last months payment for me to make sure i would leave with their vehicle that same day. I had one month left on my lease from Ford and buick made the last months payment for me to make sure i would leave with their vehicle that same day. Dwayne and TJ stayed threw the night with me to finish the paper work properly. they close at 9 and stayed till the job was done because I was running a little late. All and all great experience and professionalism by staff. ( Side note they matched the price of my offer from Ford and actually made it lower) More

Buying my new Terrain at Malouf helped me save a womans life I can honestly say that buying my new Terrain at Malouf in Norh Brunswick helped me save a woman's life! With my Terrain came 6 months of free OnStar I can honestly say that buying my new Terrain at Malouf in Norh Brunswick helped me save a woman's life! With my Terrain came 6 months of free OnStar. One day while driving, I noticed a vehicle rolling across a busy four lane intersection . The driver completely unconscious. In a panic with cars whipping by, I pushed my emergency OnStar button. Immediately I was put at ease since the operator new my exact location and sent emergency responders. If it wasn't for the great staff at Malouf I wouldn't have such an amazing feature in a brand new car. You can not put a price on feeling secure and knowing your family is safe! And that's exactly what I set out to look for and received while shopping for my new car! After seeing commercials for Malouf, I went in to inquire and for a test drive. Upon my arrival I met Jack, who took me for a test drive in both the Buick Encore and the GMC Terrain. He was so knowledgeable about the ins and outs of the cars. All the features and the handling of both models. He pointed out pros and cons of each and really helped me to decide which car better suited me. I took a day to think things over. Thoughtfully, Jack called me to check in and to see if I had reached a decision. We had, the Terrain! The next day unfortunately, Jack was off but ensured us we would be taken care of by his manager T.J. TJ simply asked us what we needed to make this deal work for us, we told him and with confidence and ease he made it happen! When I saw my new Terrain I was extremely happy, another sales consultant Chris Ojeda sat with me and explained every single technical aspect of the car including SiriusXM radio and OnStar. He even activated Bluetooth on my iphone and synced my hands free calling system. He was so helpful and I felt even more comfortable in the car knowing where everything was and what everything did. Even weeks later when my new plates came in, Chris put them on for me, and I called him several times after with silly questions that he was glad to answer for me! Over all Malouf exceeded my expectations. I would gladly return for future purchases. More

Extremely Frustrated We set up to buy a vehicle from this dealer and for a vehicle and everything went well until we showed to purchase and the vehicle had already been so We set up to buy a vehicle from this dealer and for a vehicle and everything went well until we showed to purchase and the vehicle had already been sold. We had no problem with this being the case except the sales person Chris failed to call us about this. It would seem like good business practice would be to call a person who was driving 10 hours to make a purchase a vehicle and not send an e-mail to do this. Very unprofessional to not take a second to call to verify the e-mail was received. This dealership seems more interested in making a sale than concerns for their customer. I would not recommend them to any person unless you plan on doing their work for them. Most discourteous group I have ever worked with! More

That Extra Mile My car was recalled and was in the shop for a while waiting for the parts to become available, and I also had some other repair issues that needed to My car was recalled and was in the shop for a while waiting for the parts to become available, and I also had some other repair issues that needed to be addressed. I was impressed by the professionalism and courtesy of everybody who worked at Malouf. Dan and Peg really extended themselves to make sure all my questions were answered and that my concerns were heard. Since it took a while to get the parts, I was provided with a loaner car, which really helped. When my car was repaired and ready, I had one final issue that the mechanic had to look at, and he resolved it right away (I didn't catch the mechanic's name). I've been burned by repair shops before, so I was very gratified to find a service center that I can count on, and heartily recommend to friends and family. They know what they're doing, and they treat people right. That's what I call going the extra mile. More

06/09/2014 visit and purchase Malouf GMC/Buick dealership was a pleasure to work with. We went into the dealership with paperwork we received in the mail from them. Honestly we di Malouf GMC/Buick dealership was a pleasure to work with. We went into the dealership with paperwork we received in the mail from them. Honestly we didn't think we would be leasing a new truck but figured let's see what they have to offer. DwVaughn and TJ were able to find us more rebates than the paperwork already offered, helped lower our monthly payments and also the money needed to put down on the new vehicle. They bought out our lease on our GMC Terrain (10 months early!!). And in the end we are now making a lower monthly payment on a higher model GMC truck (SLE2 Acadia), what more could you ask for! We love the new truck and could not be happier. We will definitely be visiting Malouf again for our next trade in and/or purchase. Thank you!!!! More

Great Experience As I began the process of purchasing a new car, I expected to be greeted by pushy sales people. And that is what I encountered until I called Malouf B As I began the process of purchasing a new car, I expected to be greeted by pushy sales people. And that is what I encountered until I called Malouf Buick in North Brunswick, NJ. I started the call by saying " I want to come in and test drive the Encore, not ready to purchase", the gentleman on the other end DwVaughn Brown, replied with "what time". Set the appointment, did the test drive. About a week later decided to purchase the car and DwVaugh searched to find my color of choice. Thank you DwVaugh and thank you Malouf for a Great experience!!!!!! Oh by the way this car #4 from Malouf. More

Very comfortable with Mr. Brown Buick LeSabre(used car) is our 4th Buick car. My husband and I have been pretty satisfied with Buick vehicles for many years. Malouf GMC gave us fai Buick LeSabre(used car) is our 4th Buick car. My husband and I have been pretty satisfied with Buick vehicles for many years. Malouf GMC gave us fair deal to purchase this vehicle. Mr.Dwvaughn Brown/sales and leasing consultant offered us excellent service with great attitude. Also Sales Manager/Service Manager were cooperative and willing to help us. We highly recommend this dealership for purchase/ lease/services. More