Malouf Buick GMC

Excellent car buying experience After two weeks of car shopping on the Internet and dealers' high pressure sales tactics and all-day haggling, we decided that we would just hold off After two weeks of car shopping on the Internet and dealers' high pressure sales tactics and all-day haggling, we decided that we would just hold off on car shopping for a while. Then we received an email from Mike Cozzo from Malouf. Mike told us that he had a slightly used vehicle matching the car we were searching for and that it was very nice and clean with low mileage and maybe we would want to take a look. After several trips to other dealerships turned up unsuccessful, we decided to take the 2 hour trip up to Malouf to see Mike. When we arrived we were greeted by several friendly employees who all looked happy with their work. Mike came to greet us and from the time we met Mike we felt no pressure to buy. Mike simply showed us the car he had and we knew immediately that this was the car we were looking for. He worked us a deal that we were comfortable with and we decided to buy the car. Malouf also had several other beautiful quality used vehicles that we would have been happy to consider had we not liked our target vehicle. We then went to TJ who expedited our financing and we were able to drive home in our new car that day. This was the most enjoyable low pressure car buying experience we have ever had and we would definitely take the 2 hour ride to see Mike and TJ at Malouf the next time we are shopping for a car. We love our "slightly used" new vehicle. Thanks Mike and TJ for transforming the buying experience for us. Sincerely, Andrew and Cheryl Yap More

Dont buy here! I went here looking to buy a car, i had my eyes set and knew what i wanted. I dealt with tito and he seemed nice. After talking and finally agreeing I went here looking to buy a car, i had my eyes set and knew what i wanted. I dealt with tito and he seemed nice. After talking and finally agreeing to purchase, it never dawned on me that i wasnt told what my trades in were valued at, that i had to pay extra for navigation, which tito told me came with the car, didnt give me a walkaround of the vehicle to show me how things worked or how to even operate anything. I had to basically read the manual to see how things worked. He didnt even know how to operate the headrests. Than he sent us on our way. Didnt show us the the service department, didnt introduce us to anyone in case we had qurstions...nothing. very unprofessional and didnt care about us, just about the sale. I would not recommend him or this dealer at all. More

Knowledgeable and friendly dealer! I was greeted by DwVaughn when I arrived. He was friendly and knowledgeable about the Encore. He worked with me to explain my options and located th I was greeted by DwVaughn when I arrived. He was friendly and knowledgeable about the Encore. He worked with me to explain my options and located the model I was looking for. TJ, the sales manager, helped to quickly agree to terms for my purchase and walked me through the masses of paperwork that needed to be signed. When I declined some additional services, he respectfully accepted my response and did not try to relentlessly pressure me. Tito pitched in to explain the features of my newly purchased Encore since I choose to take delivery when DwVaughn was not in. It was truly a team effort to provide me with a positive purchasing experience. More

Bought used 2011 gmc Yukon. Salesperson D. Brown very helpful from the beginning to end. Excellent vehicle that fulfilled expectations. Dealer patient while final pymt arranged. Salesperson D. Brown very helpful from the beginning to end. Excellent vehicle that fulfilled expectations. Dealer patient while final pymt arranged. Very nice and personable. More

Excellent experience and very satisfied ! Every one was very helpful and nice to me and my wife. Great funny and caring people! Great deal and we are very satisfied ! Thank you Tito and thank Every one was very helpful and nice to me and my wife. Great funny and caring people! Great deal and we are very satisfied ! Thank you Tito and thank you guys ! More

It was great. All of the workers were very polite and helpful and attentive. They were not pushy and they helped the best way they could. Especially Davon Browne. H All of the workers were very polite and helpful and attentive. They were not pushy and they helped the best way they could. Especially Davon Browne. He was great. More

Such a wonderful experience! We had gone to many dealerships to look at cars and got pegged as young kids. This made the car buying experience a nightmare for us. We went to Malou We had gone to many dealerships to look at cars and got pegged as young kids. This made the car buying experience a nightmare for us. We went to Malouf on a whim and my husband fell for the GMC Terrain. We then met Mike Cozzo. He treated us like the adults we are and never tried to sell us anything more than what we were looking for. He answered all of our questions and made sure we knew everything about the car before we committed to buying it. NOT ONCE DID I FEEL PRESSURED. I'm a nervous person and called him a few times. He never seemed frustrated and was so courteous. The whole dealership was full of nice people who were just there to help and explained everything to us so we could understand. We drove away in our beautiful new car and when it's time for us to get a new one, we will go back to Malouf to see Mike. Go see him, buy a car from him! You won't be sorry! More

Excellent experience Excellent service, no hassles, salesman DwVaughn Browne was very friendly and professional. He went out of his way to find the exact car that we want Excellent service, no hassles, salesman DwVaughn Browne was very friendly and professional. He went out of his way to find the exact car that we wanted. It was the right price and everything went smoothly. More

The Best Place to Buy a Car! This is the honest truth. I went to numerous dealerships, and was disappointed by them all. Should have visited Malouf first! This is the best dealer This is the honest truth. I went to numerous dealerships, and was disappointed by them all. Should have visited Malouf first! This is the best dealership I have ever done business with! Saw the car I was looking for on their website for a great price, contacted the dealership, test drove the car. Car was everything as described. Decided to buy the car. No funny business, or shady business practices here. They are friendly, honest and reputable. Left with the car in about an hour! If you are looking to purchase a car this dealership should be your first choice. I would give them 10 stars if possible. I couldn't be happier with my experience. More