Malloy Toyota

I had one of the very best car buying experiences ever at Kern Toyota I am fairly new to the state of Virgina and the city Winchester. The new car buying is a process I hate and at 62 I have done many times Kern Toyota I am fairly new to the state of Virgina and the city Winchester. The new car buying is a process I hate and at 62 I have done many times. The new car price and trade in value were very respectable. I am one of the biggest skeptics but was both surprised and happy with the whole process. Jerry Clarke did a great job of informing me on all aspects to the point where I walked out of there a couple hours later the owner of new Toyota Camry SE Thanks Kern Toyota ! More

Friendly, no pressure. Ken found exactly what we were looking for and made very fair deals. We replaced one vehicle in Feb. and had such a good experience, we replaced our other aging vehicle in May wit looking for and made very fair deals. We replaced one vehicle in Feb. and had such a good experience, we replaced our other aging vehicle in May with Ken's help. Both buying experiences were smooth. The continuing customer service is amazing and service dept has been great so far. More

In March 2013, I needed a new vehicle because my 2000 In March 2013, I needed a new vehicle because my 2000 Honda of 14 years has had it. I was told by a family member to go to Kern Toyota in Winchester. In March 2013, I needed a new vehicle because my 2000 Honda of 14 years has had it. I was told by a family member to go to Kern Toyota in Winchester. I walked in the showroom and was not pushed at all!! I was greeted by a sales consultant named Ken Cooper. I had lots of questions and was on a tight budget. Ken worked with me from the onset and when I had more questions , he was there to help me even more. I even brought my wife in to meet him and she also had questions :-). I even met Mr.Kern himself. Let me tell you, Ken will take care of you. He will work with you until you are satisfied. I would recommend Kern Toyota to everyone. But please see Ken Cooper, he is awesome!! Thanks Ken! By the way, I now have a 2010 Rav4 to replace my dead Honda!! More

This was the easiest car buying process I have had-15th car (1st Toyota) in 20 years. I worked with Scott Henderson-he is friendly, knowledgeable, and very easy to work with. Readily answers questions, g car (1st Toyota) in 20 years. I worked with Scott Henderson-he is friendly, knowledgeable, and very easy to work with. Readily answers questions, gives an honest answer, and knows about the Toyota brand (and many others). They let me take the car for a 1/2 day test drive, took care of all the paperwork before I arrived, and got me through the buying process in about an hour. Pricing was comparable to Northern VA dealers-slightly more, but much less hassle not having to drive down there and back. Plus there is something to be said for buying locally. I do feel like I can always go back to Scott if there is ever an issue. Dealership seems solid-have not used service yet, but finance (Roger) was easy to work with as well. More

We are repeat customers for Kern Toyota. 7 years now and we just bought our 3rd vehicle. The only reason we bought the 3rd was because we now have a toddler and needed a roomier car. We have never had a p we just bought our 3rd vehicle. The only reason we bought the 3rd was because we now have a toddler and needed a roomier car. We have never had a problem and are always satisfied. We don't even bother to look anywhere else anymore. I simply call, remind them that I have bought there before, tell them what I am looking for, and when I get to the lot, they have hand selected cars for me to check out. I have always been happy with this process. Go see Andrew Woodson today for a great deal! More

I have purchased a total of three vehicles from Kern Toyota over the last 10 years, from the same salesman, Jerry Clarke, and have found Mr. Clarke to be very personable and very knowledgeable about all Toyota over the last 10 years, from the same salesman, Jerry Clarke, and have found Mr. Clarke to be very personable and very knowledgeable about all aspects of the dealership from sales to financing to servicing. I routinely have my vehicles serviced at Kern Toyota and have been very impressed with the friendliness exhibited by service team members and very satisfied with the quality of service performed on my vehicles. More

I requested info on a 4x4 Rav4 and within a very short time, Jerry responded to it. I called and spoke with Jerry and was most pleased with his calm reassuring voice and vehicle knowledge. I told him of m time, Jerry responded to it. I called and spoke with Jerry and was most pleased with his calm reassuring voice and vehicle knowledge. I told him of my Absolutely Horrifying visit with the Chantilly Toyota dealership last night and he assured me that Miller Toyota was a hometown and friendly dealership. I agreed to a meeting with him and when my family and I arrived, we were met at the door by Jerry himself! With a warm smile and gentle handshake Jerry arraigned a test drive for us. Upon our return, we were greeted by Steve, the sales manager and he assisted us through the rest of the sale due to another customer sale that Jerry was handling. Not only did Steve beat the Chantilly dealers price, but he actually cared, made eye contact, gave no sales pressure or pitches!!! OMG, this was too good to be true... Now to top this off, the owner, Took Kern, stopped by and shook our hands and genuinely thanked us for stopping in to his dealership. Needless to say, we purchased our new 4x4 Rav4 and will return in a few months to buy our daughter a new car as well. After the sale, Steve took the Rav4 out to fill up the gas tank while Jerry returned and gave us a tour of the dealership. Jerry showed us the service department, parts department and introduced us to employees along the way! We even met a gentleman and his kids who returned from "Georgia" to purchase his third Toyota from Kerns of Winchester, now that was impressive. I truly cannot say enough good stuff about this dealership. Please, even if you’re not in the market to buy a vehicle, just stop in and say hello and you will immediately see and feel the down home family atmosphere that these guys provide! Thank you Jerry and Steve... and it was a pleasure to meet such a friendly down to earth guy like Mr. Took Kern! We will be back... More

Greatest car buying experience I have ever been through. Jerry was very easy to reach via email before my trip to the dealership. He answered all of my questions and offered to make an appointment with me Jerry was very easy to reach via email before my trip to the dealership. He answered all of my questions and offered to make an appointment with me to drive the Highlander I was interested in. I told him features that were important to me and he made a suggestion. Jerry informed me he would not be available on the day that I planned to visit the dealership but suggested I work with Scott Allemong, super guy. Scott worked the deal with me, Jerry arrived and walked me through delivery of the vehicle and a tour of the service department. Both were upstanding, friendly guys to work with, I would suggest anyone interested in a Toyota to deal with either of these. Great experience!! Thanks guys! I love my new Toyota!! :) More

People are friendly and professional. Bought my last car and truck here and have found service to be very good. No high pressure on sales and good selection of cars. Location is convenient and facility i and truck here and have found service to be very good. No high pressure on sales and good selection of cars. Location is convenient and facility is modern and comfortable. More

I discovered Kern Toyota while searching the internet for information on FJ Cruisers. I gave them my contact information on there website. Jerry Clarke, there internet sales rep, contacted me by email & we s information on FJ Cruisers. I gave them my contact information on there website. Jerry Clarke, there internet sales rep, contacted me by email & we set up a test drive. Jerry was very informative & didnt try to sell me. He said stop back by if you have any more questions. There was absolutely no pressure. I came back a second time & asked about price. He gave me a price, I said thank you, & left. Again, no pressure. I researched the price he gave me & even went to another dealership near my parents house to compare. They said no way can we reach that price. Bottom line. Jerry was straight forward & honest from the get go. He gave me a fair price on my tradein & a fair price on the 2013 FJ Cruiser. I didnt need to haggle. I came back a 3rd time & bought the vehicle. After the sale was made, he gave me a tour of the dealership & when my vehicle was ready, he took the time to go over every feature with me. Kern Toyota was a very friendly car buying experience. Jerry, if youre reading, youre a 10 buddy. I love my new car. More