Malloy Toyota

Great dealership!!!!!! A dealership that goes above and beyond for their customers! Loved working with Jerry and Kimberly!!! Fantastic service!!!! Made my car buying experie A dealership that goes above and beyond for their customers! Loved working with Jerry and Kimberly!!! Fantastic service!!!! Made my car buying experience easy and very pleasant. More

Car Buying Experience After an accident that wrecked our 2003 Toyota Tundra, we were in the market for a new SUV or truck capable of pulling our 22 foot boat. Jason spent After an accident that wrecked our 2003 Toyota Tundra, we were in the market for a new SUV or truck capable of pulling our 22 foot boat. Jason spent over half a day patiently helping us figure out what we needed and wanted. Several weeks later we came back on a day he was not there and Ken spent a few more hours helping us buy the car in Jason's name. They were entirely helpful as we made our decisions and purchased the new truck, more pleasant by far than other dealers we talked with in the mean time. More

An Extra Scoop of Friendly Customer Service with Ken & Jerry In the market for a new Toyota Tacoma, my husband contacted Malloy Toyota and had the pleasure of meeting with both Ken Cooper and Jerry Vogel. They w In the market for a new Toyota Tacoma, my husband contacted Malloy Toyota and had the pleasure of meeting with both Ken Cooper and Jerry Vogel. They were both friendly, professional and knowledgeable and a "reel" joy to work with. We drove away in a great new vehicle at a very competitive price and a double scoop of friendship....Thanks Ken & Jerry ; ))> This by far has been our most enjoyable car buying experience ever! More

Awesome and Easy Experience from Start to Finish Our growing family was in the market for a minivan (our sixth car). Having gone through the process before, we were dreading it, however we were plea Our growing family was in the market for a minivan (our sixth car). Having gone through the process before, we were dreading it, however we were pleasantly surprised with our experience at Malloy Toyota. We were taken care of by Scott Henderson, who showed us different options, took us on a few test runs, and answered all of our questions. Scott was the most knowledgeable, polite and courteous sales person we've ever dealt with and I'm hoping he can help us again in the future. We've been bought from Koons Chevrolet, Koons Honda, and Ted Britt Ford....but our experience at Malloy blew all of them out of the water. So glad we took a chance on heading outside of the usual NOVA dealers. We will happily go back. More

Bought a used Toyota The salesperson (Trevor) was very helpful, listened to me and made a recommendation that I eventually purchased (although I went there with something The salesperson (Trevor) was very helpful, listened to me and made a recommendation that I eventually purchased (although I went there with something else in mind). He did his job very well and was professional and friendly while doing it. The used 2013 Matrix is in excellent condition, but there was little room to discuss price (original price given in error was bottom line) and no real contact with the manager. The process went (somewhat) smoothly, although they only had one finance person on duty, and it took more than two hours to complete my purchase even though I was purchasing outright. The finance lady (Mrs. Foster) was fast, efficient and very nice once I was able to get to her. The one true irritation is that I spent $17,000 on their vehicle and Malloy Toyota wouldn't give me a full gas tank! Really? This left a bad taste in my mouth and I doubt I'll go back to them if they're going to be that stinking cheap. More

Drove distance to find that they published the wrong price. How can I give this dealership negative stars? Just completely wasted our afternoon with them. We called about a vehicle that was listed online for a How can I give this dealership negative stars? Just completely wasted our afternoon with them. We called about a vehicle that was listed online for a good price, spoke with a salesman who confirmed that the car was still available and drove a distance down from MD to VA to look at it. They talked to us in detail about the vehicle and we test drove it. We talked about it some more and decided to purchase it. When we were ready to sit down and sign for it the salesman we were dealing with told us that the price listed on the internet was wrong. It was REALLY wrong apparently. The manager, Jerry Vogel, was very abrupt with us when we discovered this mistake and barely offered an apology for the inconvenience and complete waste of time and fuel to see the car they had advertised. He blamed the mistake on the company that lists the vehicles online and took no responsibility for it. Severely disappointed in not only this big mistake but their customer service as well. Won't be dealing with this dealership again. More

WOW WOW WOW WOW I was on a search for a Toyota 4 runner and I went into Molloy Toyota and worked with Roger Verburg and all I can say is he was GREAT! He made every I was on a search for a Toyota 4 runner and I went into Molloy Toyota and worked with Roger Verburg and all I can say is he was GREAT! He made everyting so easy and I got the price I wanted and my payments where I wanted them. I recommend Molloy Toyota to anyone looking for a good deal and Great Customer Service. More

My experience purchasing my new 2014.5 Camry I just purchased a 2014.5 Camry from Malloy Toyota in Winchester. My salesman Brandon Luttrell did a fantastic job showing me all the features, explai I just purchased a 2014.5 Camry from Malloy Toyota in Winchester. My salesman Brandon Luttrell did a fantastic job showing me all the features, explaining all of my questions with no hesitation. The car was clean and ready when promised and the negotiation phase of the deal went without any hitches. I would recommend Malloy Toyota and my salesman Brandon Luttrell to anyone looking for a great salesman and a fantastic deal. Keep up the good work Brandon and Malloy Toyota. Don't change a thing. More

Great experience with the new Malloy Toyota Recently traded in our car for a Toyota Highlander. The overall experience was a good one. They gave us a very fair trade in price, and a great pric Recently traded in our car for a Toyota Highlander. The overall experience was a good one. They gave us a very fair trade in price, and a great price on the SUV. Everyone was very nice and respectful, and this made for an overall comfortable buying experience. Our salesperson was new, but was very nice and worked hard to get us the answers to our questions. I would recommend this dealership to a family member or friend. More

The dealer and salesperson (Jerry Clark) was friendly and well-informed... not at all pushy or aggressive. Kern gave me a fair trade-in price for two vehicles I traded in... both matched or exceeded what Ed well-informed... not at all pushy or aggressive. Kern gave me a fair trade-in price for two vehicles I traded in... both matched or exceeded what Edmunds and KBB said I should receive. No hassle with the new car price... negotiated to 150 dollars over invoice. Sales experience was exceptional, which has been my experience with this dealership over several years. New car was prepped and ready when the dealer said it would be with no hang-ups or mistakes. I have bought six vehicles from this dealership and all experiences have been positive, with the latest being no exception and in fact one of the best experiences I have had in buying a new vehicle. More