Malloy Toyota

Drove distance to find that they published the wrong price. How can I give this dealership negative stars? Just completely wasted our afternoon with them. We called about a vehicle that was listed online for a How can I give this dealership negative stars? Just completely wasted our afternoon with them. We called about a vehicle that was listed online for a good price, spoke with a salesman who confirmed that the car was still available and drove a distance down from MD to VA to look at it. They talked to us in detail about the vehicle and we test drove it. We talked about it some more and decided to purchase it. When we were ready to sit down and sign for it the salesman we were dealing with told us that the price listed on the internet was wrong. It was REALLY wrong apparently. The manager, Jerry Vogel, was very abrupt with us when we discovered this mistake and barely offered an apology for the inconvenience and complete waste of time and fuel to see the car they had advertised. He blamed the mistake on the company that lists the vehicles online and took no responsibility for it. Severely disappointed in not only this big mistake but their customer service as well. Won't be dealing with this dealership again. More

WOW WOW WOW WOW I was on a search for a Toyota 4 runner and I went into Molloy Toyota and worked with Roger Verburg and all I can say is he was GREAT! He made every I was on a search for a Toyota 4 runner and I went into Molloy Toyota and worked with Roger Verburg and all I can say is he was GREAT! He made everyting so easy and I got the price I wanted and my payments where I wanted them. I recommend Molloy Toyota to anyone looking for a good deal and Great Customer Service. More

My experience purchasing my new 2014.5 Camry I just purchased a 2014.5 Camry from Malloy Toyota in Winchester. My salesman Brandon Luttrell did a fantastic job showing me all the features, explai I just purchased a 2014.5 Camry from Malloy Toyota in Winchester. My salesman Brandon Luttrell did a fantastic job showing me all the features, explaining all of my questions with no hesitation. The car was clean and ready when promised and the negotiation phase of the deal went without any hitches. I would recommend Malloy Toyota and my salesman Brandon Luttrell to anyone looking for a great salesman and a fantastic deal. Keep up the good work Brandon and Malloy Toyota. Don't change a thing. More

Great experience with the new Malloy Toyota Recently traded in our car for a Toyota Highlander. The overall experience was a good one. They gave us a very fair trade in price, and a great pric Recently traded in our car for a Toyota Highlander. The overall experience was a good one. They gave us a very fair trade in price, and a great price on the SUV. Everyone was very nice and respectful, and this made for an overall comfortable buying experience. Our salesperson was new, but was very nice and worked hard to get us the answers to our questions. I would recommend this dealership to a family member or friend. More

The dealer and salesperson (Jerry Clark) was friendly and well-informed... not at all pushy or aggressive. Kern gave me a fair trade-in price for two vehicles I traded in... both matched or exceeded what Ed well-informed... not at all pushy or aggressive. Kern gave me a fair trade-in price for two vehicles I traded in... both matched or exceeded what Edmunds and KBB said I should receive. No hassle with the new car price... negotiated to 150 dollars over invoice. Sales experience was exceptional, which has been my experience with this dealership over several years. New car was prepped and ready when the dealer said it would be with no hang-ups or mistakes. I have bought six vehicles from this dealership and all experiences have been positive, with the latest being no exception and in fact one of the best experiences I have had in buying a new vehicle. More

I had one of the very best car buying experiences ever at Kern Toyota I am fairly new to the state of Virgina and the city Winchester. The new car buying is a process I hate and at 62 I have done many times Kern Toyota I am fairly new to the state of Virgina and the city Winchester. The new car buying is a process I hate and at 62 I have done many times. The new car price and trade in value were very respectable. I am one of the biggest skeptics but was both surprised and happy with the whole process. Jerry Clarke did a great job of informing me on all aspects to the point where I walked out of there a couple hours later the owner of new Toyota Camry SE Thanks Kern Toyota ! More

Friendly, no pressure. Ken found exactly what we were looking for and made very fair deals. We replaced one vehicle in Feb. and had such a good experience, we replaced our other aging vehicle in May wit looking for and made very fair deals. We replaced one vehicle in Feb. and had such a good experience, we replaced our other aging vehicle in May with Ken's help. Both buying experiences were smooth. The continuing customer service is amazing and service dept has been great so far. More

In March 2013, I needed a new vehicle because my 2000 In March 2013, I needed a new vehicle because my 2000 Honda of 14 years has had it. I was told by a family member to go to Kern Toyota in Winchester. In March 2013, I needed a new vehicle because my 2000 Honda of 14 years has had it. I was told by a family member to go to Kern Toyota in Winchester. I walked in the showroom and was not pushed at all!! I was greeted by a sales consultant named Ken Cooper. I had lots of questions and was on a tight budget. Ken worked with me from the onset and when I had more questions , he was there to help me even more. I even brought my wife in to meet him and she also had questions :-). I even met Mr.Kern himself. Let me tell you, Ken will take care of you. He will work with you until you are satisfied. I would recommend Kern Toyota to everyone. But please see Ken Cooper, he is awesome!! Thanks Ken! By the way, I now have a 2010 Rav4 to replace my dead Honda!! More

This was the easiest car buying process I have had-15th car (1st Toyota) in 20 years. I worked with Scott Henderson-he is friendly, knowledgeable, and very easy to work with. Readily answers questions, g car (1st Toyota) in 20 years. I worked with Scott Henderson-he is friendly, knowledgeable, and very easy to work with. Readily answers questions, gives an honest answer, and knows about the Toyota brand (and many others). They let me take the car for a 1/2 day test drive, took care of all the paperwork before I arrived, and got me through the buying process in about an hour. Pricing was comparable to Northern VA dealers-slightly more, but much less hassle not having to drive down there and back. Plus there is something to be said for buying locally. I do feel like I can always go back to Scott if there is ever an issue. Dealership seems solid-have not used service yet, but finance (Roger) was easy to work with as well. More

We are repeat customers for Kern Toyota. 7 years now and we just bought our 3rd vehicle. The only reason we bought the 3rd was because we now have a toddler and needed a roomier car. We have never had a p we just bought our 3rd vehicle. The only reason we bought the 3rd was because we now have a toddler and needed a roomier car. We have never had a problem and are always satisfied. We don't even bother to look anywhere else anymore. I simply call, remind them that I have bought there before, tell them what I am looking for, and when I get to the lot, they have hand selected cars for me to check out. I have always been happy with this process. Go see Andrew Woodson today for a great deal! More