Malloy Toyota

To be treated like a...friend...from a car dealership? Herbie and Efrain in the sales department are wonderful people. This is the second Rav4 I've owned as the first one they sold me was totaled in an acc Herbie and Efrain in the sales department are wonderful people. This is the second Rav4 I've owned as the first one they sold me was totaled in an accident. The first response I got from Herbie, was "OMG, are you okay?" That meant the world to me. He wasn't interested in a sale, only in my health. I wasn't a number to him or Efrain, I was a person....a friend. This isn't the sales car dealership of the past....it's a part of the community...and a few people of which I consider friends. More

Absolutely the best car buying experience I've ever had! I couldn't be happier with my new 2017 Toyota Camry I purchased yesterday from Malloy Toyota. Our salesman Craig was very knowledgeable and very ni I couldn't be happier with my new 2017 Toyota Camry I purchased yesterday from Malloy Toyota. Our salesman Craig was very knowledgeable and very nice and was very efficient during the entire process. The finance manager, Paul Ferrarese was a pro. He showed me all my financial options, explained them in detail and was just an awesome person to deal with! I appreciate the manager Roger making sure everything was going smoothly and having the car delivered to my house, over an hour away! The facility is beautiful. They really know how to take care of the customer! I will be back for my next one and will tell everyone I know that Malloy Toyota is the place to buy your next car! More

Brand new Toyota Corolla 2017 Micheal Sullivan has taken great care of me. Second vehicle I have purchased. Great experience throughout the whole process. Roger the sales manager Micheal Sullivan has taken great care of me. Second vehicle I have purchased. Great experience throughout the whole process. Roger the sales manager went above and beyond to put me on the car I wanted for the price I can afford!! Got me done!! Malloy Toyota gets its done!!! ??????????? More

Special order & purchase was a breeze Ordered a 2017 Tacoma TRD-Sport in early Oct. Sales Manager Jerry Vogel and Salesman Steve Young we're professional and made the process easy. They co Ordered a 2017 Tacoma TRD-Sport in early Oct. Sales Manager Jerry Vogel and Salesman Steve Young we're professional and made the process easy. They communicated effectively on the progress of the production and the tracking of the truck. The delivery was quick, pleasant, and professional from the entire staff and it was great working with Theresa on the financing. I highly recommend the Malloy Toyota to anyone looking to purchase a new or used vehicle. Well done! More

Great Ex perience thanks to Ken Cooper. I just bought a Rav4 and was fortunate to have Ken Cooper as my salesman. He could not have been nicer or more informative. I cannot recommend him e I just bought a Rav4 and was fortunate to have Ken Cooper as my salesman. He could not have been nicer or more informative. I cannot recommend him enough. What a great guy! He's the one to call if you need a Toyota. More

Excellent Car Buying Experience - ask for Ken Cooper!! We recently purchased a used Toyota Tundra from Malloy Toyota; Ken Cooper was easy to work with, extremely knowledgable of the Toyota product line, ab We recently purchased a used Toyota Tundra from Malloy Toyota; Ken Cooper was easy to work with, extremely knowledgable of the Toyota product line, able to answer all of my questions, patient, and professional. A pleasure to work with. I highly recommend Malloy Toyota and Ken Cooper. Brian and Jo Ann More

Charged 1.5 Hours labor for simple repair/replacement 4/21/15. Needed female end of seat belt driver side replaced (intermittent failure to lock up) for 2009 Corolla. Part is $40.00 and requires seat to 4/21/15. Needed female end of seat belt driver side replaced (intermittent failure to lock up) for 2009 Corolla. Part is $40.00 and requires seat to be partially unbolted then you unclip two electrical connectors and remove the assembly via the (one) seat belt anchor bolt. When I questioned 1.5 hours ($150.00) labor charge, service manager called in the mechanic who did the work. The mechanic handed me the old/original part and rudely told me that he would "put my old part back on and let YOU do it." Considering that this is SUPPOSED to take HIM 1.5 hours of labor, the whole thing was somewhat farcical. Then the service manager told me that I was (essentially) calling the mechanic a liar for questioning the charge (i.e. "you know what you are really saying when you question his work don't you?" Then asked me "what do YOU do" and said that I was "questioning a PHD of Toyota repairs." In other words, I wasn't qualified to ask ANY questions or seek clarification. I explained that while anything is possible and sometimes small things are expensive to get at and replace, THIS PART seemed pretty straightforward with two clips and a bolt. Finally, when I said "Just give me the bill and I will take it up with the Regional Toyota Representative," the Service person said that "We can charge whatever we wish," implying that Toyota Inc. had no responsibility/oversight for their service/labor charges. Finally, after a decent wait while they checked their computer screens, the Service Manager agreed to reduce the cost to 70 dollars. Considering that I bought the car from these folks to begin with (as well as ANOTHER Toyota), the chances of me buying another are slim to none and slim just left town. More

Poor Service I have had nothing but trouble since this dealership changed hands. Now they aren't just rude they are also Dishonest. They're lack of communication I have had nothing but trouble since this dealership changed hands. Now they aren't just rude they are also Dishonest. They're lack of communication has made it hard to trust what they say or do. Agreeing to pay one value, only to be charge twice that at pickup of my car. At which point I have to fight to get it corrected. I would also point out that this dealership is new, any reviews before the name change was a different owner and staff. They might have been rude at times but I could work with them. Now I wish I didn't buy my last car here. Anything so I don't have to deal with the poor customer service and care. The Poor Cashier had to deal with the issue as no one communicated with us about anything. More