Malloy Ford of Winchester
Winchester, VA
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Started shopping for a new vehicle in December 11 and did the internet research. Alice was a get help in that search providing all the information and more that I requested. After settling on what my wife a the internet research. Alice was a get help in that search providing all the information and more that I requested. After settling on what my wife and I compromised to we came in and Jason was more than willing to allow us to drive many types of vehicles. Then Gas prices spiked again and our requirements changed to something more fuel efficient. we trouped back to the dealership and were shown a few more vehicles. We finalized our decision and were rocked at home with a emergency that zapped our down payment. the finance manager worked with us and by the end of Feb 2012 we drove away in our new car. Now my wife shows off the car everywhere we go...I'm happy as my daily commute costs are now one third what they used to be. Thanks everyone at Malloy Ford. More
On 3/6/12 I purchased a 2012 Taurus. The experience with Malloy was wonderful and I love, love, love my new car!! Thanks so very much to Jason Painter for his help. Malloy was wonderful and I love, love, love my new car!! Thanks so very much to Jason Painter for his help. More
Excellent customer service, not pushy salesmen; allowed us to look at our own pace. Finance manager provided information regarding available service packages without forcing them on us us to look at our own pace. Finance manager provided information regarding available service packages without forcing them on us More
My wife and I needed to get another vehicle for our expanding family and went shopping without the intention to buy a vehicle on the day we visited Malloy Ford. We wound up purchasing our vehicle that expanding family and went shopping without the intention to buy a vehicle on the day we visited Malloy Ford. We wound up purchasing our vehicle that day because Paul did a great job finding us what we wanted and gave us the best price that could fit in our budget. I highly recommend Paul Crowe and Malloy Ford! More
My husband and I had just recently got out of a situation where we had to file bankrupcy and even tho it was discharged we were having a hard time getting a car... I called Malloy Ford spoke with Tom Ross wh where we had to file bankrupcy and even tho it was discharged we were having a hard time getting a car... I called Malloy Ford spoke with Tom Ross who was very nice and understanding of my needs.. That same day a was introduced to my sales rep Jeff Davikos who was very nice as well and uncovered all my concerns I felt great when I got off the phone with him... A week later I recieved a call to come in and there was a very nice truck waiting for me and my family I was so excited I almost cried 6 months without a car is hard... Not only that the good news I was able to pay cash and get a good deal with no payments... Thanks a million Malloy Ford your awesome when it comes to sales and satisfaction... More
FOR SEVERAL MONTHS I WAS IN CONTACT WITH ALICE ON PURCHASING 2 VEHICLES. AT NO TIME DID I FEEL PRESSURED TO COME IN TO PURCHASE THE VEHICLES. FINALLY I FOUND THE 2 VEHICLES AND ON 01/13/12 I WENT INT PURCHASING 2 VEHICLES. AT NO TIME DID I FEEL PRESSURED TO COME IN TO PURCHASE THE VEHICLES. FINALLY I FOUND THE 2 VEHICLES AND ON 01/13/12 I WENT INTO THE DEALERSHIP AND MET WITH ALICE & STAN. ALICE TURNED ME OVER TO STAN. STAN ASKED WHAT I WAS INTERESTED IN. I TOLD HIM THAT I SEEN A 2012 F150 ON WEBSITE I WAS INTERESTED IN. HE TOOK ME OUT TO THE TRUCK AND SHOWED ME THE TRUCK. I TOLD HIM THAT WOULD BE THE ONE I WOULD LIKE TO PURCHASE. STAN WENT IN AND GOT A TAG AND THE KEYS AND TOOK. THE TRUCK ON A TEST DRIVE. WHEN WE GOT BACK TO MALLOY FORD HE ASKED ME IF IT WAS THE TRUCK I WANTED AND COULD WE START PAPER WORK. AT NO TIME DID I FEEL OUT OF PLACE AT THE DEALER. WHILE WE WERE WAITING ON A ANSWER ME AND OTHER ASSOCIATES WOULD TALK ABOUT DIFFERENT THINGS. EVERYBODY AT MALLOY FORD DID NOT MAKE ME FEEL LIKE A CUSTOMER BUT A PART OF THE MALLOY FORD FAMILY. EVERYONE AT MALLOY FORD DIDN'T TRY TO BELITTLE ME OR MAKE FEEL LIKE I WASNT WORTH THERE TIME OR EFFORT. OUT OF THE THREE FORD DEALERS I HAVE DEALT WITH OVER THE YEARS MALLOY FORD IS FAR SUPERIOR THEN THE OTHERS. THE BEST PART ABOUT MY VISIT AT MALLOY FORD WAS THEY DIDN'T LIE TO ME. THE STAFF I DEALT WITH WAS VERY PROFESSIONAL AND KNOWLEDGEABLE. I WILL DEFINATLY RECOMMEND MALLOY FORD TO PURCHASE A VEHICLE. THANKS TO MALLOY FORD FOR TREATING ME WITH RESPECT AND MY LOVE OF FORD. NOT ONCE DID STAN OR ANYONE ELSE TRY TO GET ME TO BUY ANYTHING ELSE. I LOVE MY 2012 FORD F-150XL & PAM LOVES HER 2008 FORD ESCAPE XLS. THANKS AGAIN TO EVERYONE AT MALLOY FORD. BEST WISHES TO EVERYONE FOR 2012. EDWARD JAMES & PAM WILLIAMS More
I LIVE APPOX 2 HOURS AWAY FROM MALLOY FORD. I RECEIVED CUSTOMER SERVICE FROM STEVE WHITTINGTON, I TOLD STEVE WHAT EXACTLY WHAT I WAS LOOKING FOR VIA PHONE ON SAT AFTERNOON. HE CALLED ME BACK LATER THAT EV CUSTOMER SERVICE FROM STEVE WHITTINGTON, I TOLD STEVE WHAT EXACTLY WHAT I WAS LOOKING FOR VIA PHONE ON SAT AFTERNOON. HE CALLED ME BACK LATER THAT EVENING, AND TOLD ME TO COME PICK UP MY CAR TOMORROW MORNING. I WAS VERY HAPPY WITH MY PURCHASE. I LOVE MY CAR!!!! More
My overall experiance with Malloy Ford was excellent.The sales team took their time to get me approved when most places wouldnt.They were overall friendly people you make you feel more like a friend friend sales team took their time to get me approved when most places wouldnt.They were overall friendly people you make you feel more like a friend friend than just some customer.I would definitley recomend Malloy Ford to anybody and I will deal with them for sure on my future purchases. More
This is the 2nd automobile I have purchased from tis dealership and this sales person. Just as with the first time it was fast and easy and no hassle. Very enjoyable experience. dealership and this sales person. Just as with the first time it was fast and easy and no hassle. Very enjoyable experience. More
The experience at Malloy Ford was one of the best I ever had buying a vehicle. Everyone was great to deal with and that is WHY I gave them the rating I did. had buying a vehicle. Everyone was great to deal with and that is WHY I gave them the rating I did. More