Malloy Ford of Winchester

Very Poor Car didn't make it home on the first day. An engine block was put on it but short cuts were taken causing more problems. I took it to a shop where the Car didn't make it home on the first day. An engine block was put on it but short cuts were taken causing more problems. I took it to a shop where the mechanic discovered that Malloy ground off the outside of the part because they didn't want to pull the transmission to put it on the right way. They actually ground off the part that the bolt went into so they put a screw into my engine block. Definitely not a trustworthy dealership! More

GREAT CAR PURCHASE! Mickey(Michael ) had shown a great interest in my personal needs in purchasing a car. He worked hard in getting me the best possible loan and interes Mickey(Michael ) had shown a great interest in my personal needs in purchasing a car. He worked hard in getting me the best possible loan and interest rate. He has definitely met the criteria of special salesmanship ethics. Thanking everyone at Malloy for their service. Proud owner of 2016 Ford Fiesta More

RIPPED OFF!!!!!! In 3015 i bought a new 2015 car. I thought that i was being treated fairly and i wasnt. This dealership manipulated me to get a car 2x over the stucke In 3015 i bought a new 2015 car. I thought that i was being treated fairly and i wasnt. This dealership manipulated me to get a car 2x over the stucker pruce with no extra useful incentives, i was not offered rebate deals anf have negative equity on this car!!!! This scamming dealership turned what should have been a memoriable experience for me graduating 1st in my family from college into a nightmare. I warn anyone seeking fair and honest bussiness realtionship to SKIP OVER this RIP-OFF ARTIST DEALERSHIP. If i were a white male this wouldn't have happened to me but lesson learned. I HATE THIS DEALERSHIP!!! More

truck purchased Mallory ford is great to work with, no pressure form salesman, they were great in getting me the best deal Bill and Brian the best Mallory ford is great to work with, no pressure form salesman, they were great in getting me the best deal Bill and Brian the best More

Vehicle Purchase This is my second visit to Malloy Ford to purchase a vehicle, Friendly, and efficient....and was pleased with how accommodating Bill Albright was and This is my second visit to Malloy Ford to purchase a vehicle, Friendly, and efficient....and was pleased with how accommodating Bill Albright was and all staff seems to be helpful with everyone's customer, not just their own. More

Purchasing or in for service - always a good experience. A very professional dealership. In 2013 I bought a new Ford Fusion and have been back several times for routine service maintaince. All the personnel A very professional dealership. In 2013 I bought a new Ford Fusion and have been back several times for routine service maintaince. All the personnel have always been very helpful and polit during my purchase and service visits. During my last visit they even caught a recall that I didn't know about and took care of it. So far very impressed with Malloy Ford. Marie More

above and beyond We recently had a devasting loss in the family and needed to go out of town for services. We took the car in for a routine oil change and upon inspect We recently had a devasting loss in the family and needed to go out of town for services. We took the car in for a routine oil change and upon inspection they found new brakes and rotors were needed very badly. An hour later we were done and on our way. With a 400 mile ride ahead of us we rested easily knowing the car had been taken care of. Thank you Malloy Ford for making a difficult trip safe for all. Too make things even better we had a prepaid maintenance agreement so not one penny exchanged hands. More

Just Right! I have purchased two vehicles from Malloy and each purchase has left me feeling great about this dealership and the employee team. There was never a s I have purchased two vehicles from Malloy and each purchase has left me feeling great about this dealership and the employee team. There was never a sence of pressure, rather, a sence of helpfullness and friendliness pervades from the moment you arrive till the deal is sealed and even beyond. Bargaining was friendly and a sincere effort was made to accomodate the customer. I would gladly recommend this dealership to my family and friends and by that I mean every facette from sales to finance to survice to management. More

Sales experience Personable,knowledgable and courteous with a fair price.Ther was no haggling or nonsense about the trade in and all the numbers and pricing were figur Personable,knowledgable and courteous with a fair price.Ther was no haggling or nonsense about the trade in and all the numbers and pricing were figured in front of me not in a back office. They also had a good selection of trucks More

Had poor customer service in the service department Had issues with service department not fixing my truck or getting back to me. I was told to either come and get it or I would just have to wait. It ha Had issues with service department not fixing my truck or getting back to me. I was told to either come and get it or I would just have to wait. It has only been 8 days and they still don't know what's wrong nor have I been offered a loaner vehicle. Oh yeah my vehicle is under warranty. More