Malloy Ford of Winchester

Easy to work with Dropped by for "the works" lube and tire rotation w/o appt. - they took me right in - only waited for the service for 1 hour 10 minutes, paid and lef Dropped by for "the works" lube and tire rotation w/o appt. - they took me right in - only waited for the service for 1 hour 10 minutes, paid and left. Everyone I interacted with were good. Can't beat the price of the "works" - Kudos More

Your next stop I was completely stressed out about having to buy another car. Chanda and Alice were great with their responses to my emails. I came in and met with J I was completely stressed out about having to buy another car. Chanda and Alice were great with their responses to my emails. I came in and met with JJ Tyson. He was so attentive and really listened to what I wanted. After making my decision on which car to buy, I had the pleasure of negotiating with Patrick Bryant. They really did treat me fairly. And Adam Sees wrapped the deal in the finance office. These guys really work well as a team. I have to say, this was THE BEST car buying experience I've had. THANKS MALLOY FORD!!! More

Always a pleasant experience at Malloy's The purchase of a 2017 F250 marks the 5th new vehicle from Malloy Ford. Their continued support and overall concern for their customers is what keeps The purchase of a 2017 F250 marks the 5th new vehicle from Malloy Ford. Their continued support and overall concern for their customers is what keeps us coming back. Our salesman, JJ Tyson was easy to work as well as very personable. He and the rest of the sales team provided a smooth and at times entertaining experience. We will continue to purchase our vehicles at Mallo Ford into the foreseeable future. More

Ford F-150 purchase Great experience in purchasing new truck. Dan Johnson was very helpful and easy to deal with. Tom Ross gave us a quick and enjoyable time with all our Great experience in purchasing new truck. Dan Johnson was very helpful and easy to deal with. Tom Ross gave us a quick and enjoyable time with all our financing needs. Staff was very knowledgeable and welcoming to us as well as our dog. I would highly recommend Malloy Ford for your next vehicle purchase. More

Needs customer service training There's a long term employee who always looks like she's pissed at the world and hates her job. She has a matching attitude to go with it and she's w There's a long term employee who always looks like she's pissed at the world and hates her job. She has a matching attitude to go with it and she's worse to her fellow coworkers telling them to use their mean voices while paging into the garage. So forth and so on I could go on all day. No smiles no acknowledgements when you walk up to the desk, but that goes for all the customer service staff in service. Walk in for an oil change and inspection just after 1pm only to be told they're tired of inspections and they refused to do the inspection, theres 3 people in the waiting room and 2 who previously dropped off their car and left, thats ok I'll get it somewhere else, you lost a sale. After the oil change my car sat ready for 20 min, I had to go up and tell them and point to my car, didnt get the usual report or papperwork that goes with it and the fluids weren't topped off they also replaced a plug without notification and charged me for it. On a previous visit there was inappropriate conversation in front of me while I was checking out a about sex toy party, I work in the health care field and I didn't think I could get embarrassed by conversations but I was wrong. They were even showing each other pictures on their phones about it. Ford corporate needs to seriously mandate high customer service to be performed in all their shops. For training they need to take cues from Home Depot Lowes and Kohls More

Great Service Came in at last minute let advisor know that I was going to be traveling and needed service done before and was very attentive to me and said she woul Came in at last minute let advisor know that I was going to be traveling and needed service done before and was very attentive to me and said she would help and get me in and out as soon as possible More

State Inspection Your dealership to seems to me, has the person in mind, not to make profit. Example is my old dealer charges me 75 for a simple oil change you charge Your dealership to seems to me, has the person in mind, not to make profit. Example is my old dealer charges me 75 for a simple oil change you charge me 35 for the same service. That's why I switched to Malloy. More

Friendly, professional, listens to the customer. I have nothing but great things to say about Malloy Ford and their staff. I am a repeat buyer from this dealership and salesman. They are willing to e I have nothing but great things to say about Malloy Ford and their staff. I am a repeat buyer from this dealership and salesman. They are willing to explore with the customer as many discounts and financial incentives that may be available. They deliver on their promises. More

Car Inspected Every time I go to Malloy Ford, whether it's for service or to purchase a car, the employees are always very polite, considerate and well informed. M Every time I go to Malloy Ford, whether it's for service or to purchase a car, the employees are always very polite, considerate and well informed. My husband and I have dealt with this dealership since 1970 when it was Lamar Sloan Ford and have always been very pleased and satisfied. More