Malloy Ford of Alexandria

Uncomplicated, Wonderful People We worked with Angel and Milson when we bought our car. They were VERY friendly, left us alone when we asked them to and were there and available righ We worked with Angel and Milson when we bought our car. They were VERY friendly, left us alone when we asked them to and were there and available right when we needed them - perfectly UN-pushy and available to answer any question. After we got home, we noticed there were a few marks on the car - not scratches, but they needed to be buffed out. We called them up, went in and they were VERY attentive and VERY responsive. They apologized for the oversight and took care of it right away - it took less than 15 minutes. We absolutely recommend buying a car and getting service here - LOVE THEM! More

GREAT PEOPLE!!! What a great experience! After being treated really poorly at 2 other dealerships it was so refreshing to be so welcome! Every person there worked t What a great experience! After being treated really poorly at 2 other dealerships it was so refreshing to be so welcome! Every person there worked to make sure our experience was top notch! They met every obstacle with positive solutions and dedication to their trade! I am not easily impressed but I was….impressed. thank you thank you thank you! More

Positive Experience We had a positive car buying experience at Jerry's Ford. We worked with two sales reps and both were great. Brandon and Dan were both very professio We had a positive car buying experience at Jerry's Ford. We worked with two sales reps and both were great. Brandon and Dan were both very professional, knowledgeable and not overbearing. They were a pleasure to work with and have excellent people skills. Management with Angel and James is top notch. Joe is efficient and makes the financing process entertaining. Everyone has a great work ethic and take the extra steps to provide great customer service at Jerry's. We were provided an excellent car in a timely manner. We received a very reasonable price on our trade in vehicle. Overall, I recommend Jerry's for anyone looking to purchase a car. More

Great car buying experience The team at Jerry's Ford was great in helping me get into the car that I wanted to be in, without being too pushy. Dan was great to work with and help The team at Jerry's Ford was great in helping me get into the car that I wanted to be in, without being too pushy. Dan was great to work with and helped make me feel comfortable with everything throughout the buying process. Would definitely recommend! More

Courteous, Professional, Fast! Huge mechanical issues with my car but the team was impeccable! I expected to be down for a few days but these guys worked quickly and efficiently to Huge mechanical issues with my car but the team was impeccable! I expected to be down for a few days but these guys worked quickly and efficiently to make my problem disappear. Definite 5 star service here. I was able to get back on the road in no time. Keep up the amazing work! More

Very glad I went here! Very professional, understanding, friendly and courteous, efficient and knowledegable people! The sales process was not stressful as I feared, coming Very professional, understanding, friendly and courteous, efficient and knowledegable people! The sales process was not stressful as I feared, coming from a bad experience from another car dealership. Kudos to Dan Chaconas, Joe Messina, Milson and Angel for the great experience! You guys definitely rock! Waitaminit! Can I rate more than 5 stars here? More

Customer Service closes the deal The reason why I gave the rating that I did is because of customer service. Brandon was very personable and willing to listen to me as a customer. P The reason why I gave the rating that I did is because of customer service. Brandon was very personable and willing to listen to me as a customer. Purchasing a car is stressful enough for some people (me) but working with Brandon was truly a pleasure and I appreciated that. In the future, I would be willing to purchase another vehicle from Jerry's. Shout out to Brandon and Bill (S/M) for closing the deal. More

quick process In the past, the buying process has always been a very slow, boring and frustrating process. This time that was not the case. From the sales team to In the past, the buying process has always been a very slow, boring and frustrating process. This time that was not the case. From the sales team to the financial officer, everything was very quick and efficient. More

Purchased used vehicle - Honda Element In the purchase of a used 2008 HONDA Element the sales staff was very courteous and professional. The sales team made the purchase of this vehicle a p In the purchase of a used 2008 HONDA Element the sales staff was very courteous and professional. The sales team made the purchase of this vehicle a pleasure. The whole process was explained very well and and all questions answered promptly. Note: This review page DOES NOT accurately portray the vehicle(s) purchased or considered. The question "Select vehicle purchased or considered gives NO options for the various makes of vehicles sold by the dealership. Although some Ford cars were looked at the purchase was for a HONDA. More

Jerry's Ford Rocked Thanks Jerry's Ford for a very pleasant buying experience!! I really enjoyed my knowledgeable salesperson James Diggs--he was professional and deligh Thanks Jerry's Ford for a very pleasant buying experience!! I really enjoyed my knowledgeable salesperson James Diggs--he was professional and delightful to deal with! And Joe Messina was willing to make a deal that worked for me--so thank you for that!! And finally to Joe Messina who was the best Financial Manager i've worked with before--enjoyable and willing to work all options to make a good deal--thanks!! More