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Malloy Chevrolet of Charlottesville - Service Center
Charlottesville, VA
83 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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83 Reviews of Malloy Chevrolet of Charlottesville - Service Center
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March 17, 2024
I must say. .. Malloy Chevrolet was a lot better than when it was Jim Price. When I called to make the appointment someone actually answered the phone. I didn't h .. Malloy Chevrolet was a lot better than when it was Jim Price. When I called to make the appointment someone actually answered the phone. I didn't have to leave a message with no call back Thanks Molloy More
by JOYCEB31062
Verified CustomerEmployees Worked With
March 16, 2024
My car needed to be in the shop a few days and they had no loaners available for me. I have an extended warranty that covers everything. Was shuttled to the airport and was stranded because they had no ren no loaners available for me. I have an extended warranty that covers everything. Was shuttled to the airport and was stranded because they had no rentals available for me. Highly dissatisfied with my experience! More
by JRB24198
Employees Worked With
Service Dept
March 04, 2024
The guys i worked with were great, however the prices have gone up and being told that it took over an hour to program a key fob was ridiculous. This is the first time i have used them since they were bo have gone up and being told that it took over an hour to program a key fob was ridiculous. This is the first time i have used them since they were bought out by Malloy, I am a bit worried. More
by SPAINTER0
Employees Worked With
January 02, 2023
Slow Service with no real answers. The Service Department is very friendly however there are constant employment issues. EVERY oil change we’ve been told the same thing…people called i The Service Department is very friendly however there are constant employment issues. EVERY oil change we’ve been told the same thing…people called in today. We are understaffed so a basic oil change and tire rotation takes 2 hours! We asked about how long the original tire tread would last. Until they are worned down! This is your answer about a vehicle you sell? Duh! Also they had no clue on how to update the software on my vehicle. You’re a Service Dept, right? More
by MarquesAlan
Employees Worked With
Scott Morris, Daniel Cole, Jamie Morris, Sandra Dyer, Jeff Frazier
February 10, 2022
I scheduled an appt for an oil change for 915. I arrive early and told the young lady I would be waiting for it. 2 hours later I checked and was told it would be another 45 min he was behind. He hadn't eve early and told the young lady I would be waiting for it. 2 hours later I checked and was told it would be another 45 min he was behind. He hadn't even started on it. Jim Price works on my 2015 chev and this is another vehicle I own. Poor service i won't be back. Good thing I checked I would still be waiting. 3 hours for a oil change on a tacoma really? More
by ljenkins
Employees Worked With
Mr Cole made the appt, Daniel Cole
February 27, 2018
Amazing Service at Jim Price Chevrolet and Hyundai is one of a kind. I started taking my car there last year and make appointments throughout the year. Every Service at Jim Price Chevrolet and Hyundai is one of a kind. I started taking my car there last year and make appointments throughout the year. Every single time I am nothing short of impressed with the quickness and reliability. Daniel is a extraordinary servicer. He is quick, prompt, calls and explains, does not lie, and does not beat around the bush when it comes to what is best. I happened to overhear him speaking with another customer today actually; he not only approached them while they were sitting in waiting room, but he sat down with them, made eye contact, and explained to them what they should do. He encouraged them to NOT spend x amount of money but gave other advice as to what they should do -- that is something you don't hear often or ever from a dealership. Quality with a capital Q. More
by Nursingstudent2397
Employees Worked With
Daniel Cole
