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Malloy Chevrolet of Charlottesville - Service Center

Charlottesville, VA

4.1
161 Reviews

161 Reviews of Malloy Chevrolet of Charlottesville - Service Center

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April 27, 2025

Service was not performed as indicated. When speaking to the service advisor he failed to take responsibility placing the blame on technicians. I understand he is not the one performing th More

by BRIANKCOWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
Apr 28, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

April 24, 2025

I can’t say enough great things about the service department at Malloy Chevrolet! Every time I bring my vehicle in, I’m treated with genuine care and professionalism. Mark and Lancer are always on to More

by mlj1304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you so much for your wonderful review! We are thrilled to hear that you consistently receive exceptional service at Malloy Chevrolet of Charlottesville. Our service team, including Mark, Lancer, and the Camerons, truly strives to provide efficient and friendly support to our valued customers like you. We appreciate your loyalty and kind words, and we can't wait to assist you again in the future. Thank you for being a part of the Malloy Chevrolet family! Thank you, Sophal Try, Fixed Operations Director

April 24, 2025

Always super friendly interactions with the folks in the service department here, and given the busyness of the service department on that particular day, my service was completed in a timely manner. The o More

by Cory Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Childress
Apr 25, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

April 19, 2025

Went in to get my Colorado serviced and ended up buying another Colorado from Samantha. More

by JR.PANNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Shifflet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for the great review! I'm glad to hear that Samantha was able to help you with not just servicing your Chevrolet Colorado but also with finding a new one. We appreciate your business and look forward to assisting you again in the future. Enjoy your new ride! Thank you, Matthew Raymond (434) 817-1881

April 19, 2025

Incredibly bad experience! I arrived on time for my oil change appointment, my Corvette was placed in a vacant bay.. Then it sat while the service tech apparently when out to l More

by DM9475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not naming names
Apr 22, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

April 14, 2025

I carry 4/8/2025 to see engine light was on was told fuel sensor bad replaced before I got home light back on now need fuel pump at $1300.00 .I will not recommend a dealership for this mistate. More

by CARTERCAMERON763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know management
Apr 15, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

April 13, 2025

They took my car in without an appt & had it fixed by end of day! More

by MAGGIE.SHORT11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in Service
Apr 15, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your wonderful review! We’re thrilled to hear that we could assist you without an appointment and get your car fixed by the end of the day. At Malloy Chevrolet of Charlottesville, we always strive to provide prompt and efficient service. We look forward to seeing you again soon! Thank you, Sophal Try, Fixed Operations Director

April 08, 2025

Brandon is awesome. Super helpful and trustworthy. He communicated clearly and frequently. I definitely recommend working with him! More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Snoddy
Apr 09, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you so much for your kind words! We truly appreciate your support for Malloy Chevrolet of Charlottesville and are thrilled to hear about your positive experience with Brandon. Your recommendation means a lot to us. We look forward to seeing you again soon! Thank you, Sophal Try, Fixed Operations Director

April 04, 2025

I got the car back with multiple dirty spots on the headliner that were not there before More

by AZAATAR00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer
Apr 05, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

March 31, 2025

Work was very subpar and did not fix issue. Refunded my money and left vehicle messy. More

by BRIANPAUL000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
Apr 02, 2025 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

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