Malloy Chevrolet of Charlottesville - Service Center

This is the 3rd time You have sent me this survey and each time -I Commend Mark the Service advisor for his outstanding service. What is wrong with the persons collecting this data - each time -I Commend Mark the Service advisor for his outstanding service. What is wrong with the persons collecting this data - More

I had a great experience at the dealership! The tech was incredibly helpful, respectful, and considerate throughout the entire process. They took the time to explain everything clearly and ensu The tech was incredibly helpful, respectful, and considerate throughout the entire process. They took the time to explain everything clearly and ensured my concerns were addressed. Excellent service! More

Mark in the service department kept me informed of the repair status by calling frequently while explaining the progress. repair status by calling frequently while explaining the progress. More

Good service team and facilities. I drive from Nelson Co for service on my truck. I drive from Nelson Co for service on my truck. More

Tyler and Collier were the definition of customer service! They both made the experience feel like I was more than just another sale. Tyler found the exact vehicle I wanted and both he and Collier we service! They both made the experience feel like I was more than just another sale. Tyler found the exact vehicle I wanted and both he and Collier were helpful beyond words and informative. I can’t thank them enough for the experience they provided! 🙌 More

Appreciate Cameron in the service dept. Patient and explains the process. Will bring he cars back for service. Patient and explains the process. Will bring he cars back for service. More

I am basing my review on a recent service and state inspection on my daughter car. The car was overheating……..Malloy service found nothing wrong with the car. The next day the car was diagnosed with inspection on my daughter car. The car was overheating……..Malloy service found nothing wrong with the car. The next day the car was diagnosed with a bad gasket, needing a new engine. This diagnosis was verified. The car also had front brakes that should not have passed inspection, but a new sticker was placed on the car. This makes me have no confidence in Malloy service department. I am very sad as I totally trusted Jim Price service and used them for many years. More

Everyone was super friendly, stuck to their word, and provided excellent customer service including Chris service manager. provided excellent customer service including Chris service manager. More

I had 3 different salesman approach me trying to sale me a car. I feel the prices here are higher then I have seen before getting the same services elsewhere. I will only use this dealership if I have to. a car. I feel the prices here are higher then I have seen before getting the same services elsewhere. I will only use this dealership if I have to. More

The associate in service, Mark, was very responsive and pleasant to deal with. It was a big service on an older vehicle, so we had several interactions. pleasant to deal with. It was a big service on an older vehicle, so we had several interactions. More