Mall of Georgia MINI

From our first visit to Mall of Georgia MINI, it has been a great experience for us. Jesse Marquez has been super helpful through out the process (HE IS THE BEST I CAN SAY IN SIMPLE WORDS, HE IS HUMBL been a great experience for us. Jesse Marquez has been super helpful through out the process (HE IS THE BEST I CAN SAY IN SIMPLE WORDS, HE IS HUMBLE , KNOWLEDGEABLE and UNDESTANDING) Jesse has provided excellent customer service throughout the whole process of buying our MINI Countryman , in our case as our chosen Model was not available and have to order our MINI Countryman PHEV in October 2021 and Jesse has been updating the status of the car from the day order was placed till it was delivered to us . In mid of February 2022, we were expected to take the delivery as it arrived the dealership. However, we were in India on vacation and planned to return on March 25th and on March 27th planned to take delivery but my wife was hospitalized on March 26th due to an infection and was discharged on April 4th. Jesse nevertheless constantly checks on my wife's health and did not rush us to take the delivery of the car. Once my wife is recovered, we finally went to the dealership, and received the vehicle on April 11th. Dealership waited more than 6-7 weeks for us to receive the vehicle since we were on vacation and my wife was hospitalized unexpectedly. Due to the high demand for cars, some dealerships sell cars if you do not take delivery within a certain period of time (3 days maximum) but Mall Of GA MNI showed full respect and concern for our situation and delivered when we could take delivery. Kalee helped us choose the right vehicle when we were unsure which one to buy, whether a Countryman or Countryman PHEV. Her suggestions guided us to order a right vehicle at the right time. She is part of the Finance Department, she understood our situation and helped us to finish our paperwork. While we chose to go with another lender, their treatment was so humble and they took great care of us. The best thing I can say is that Jesse, you are the first person I would call if any of my friends or family members are looking to buy a MINI in the Atlanta area. More

Camar was a great salesman. I was very happy with my Mini Cooper S purchase today! I was very happy with my Mini Cooper S purchase today! More

Customer service and quality of service received from Austin was outstanding. He went above and beyond in making our purchase an awesome experience. Austin was outstanding. He went above and beyond in making our purchase an awesome experience. More

Jesse was so helpful in my car search! He patiently stayed with me as I test drove three vehicles, answered all of my questions, and helped me through the process of getting the vehicle I He patiently stayed with me as I test drove three vehicles, answered all of my questions, and helped me through the process of getting the vehicle I chose. He is great and if anyone in my family needs to buy a car, I'm going to refer them to him 100%. More

Aaron Haji has serviced my Clubman several times as well as my Mini sedan. This time I lost my fob. Called Aaron. Took care of it painlessly. As always 100% efficiency and courtesy. My wife and I are always as my Mini sedan. This time I lost my fob. Called Aaron. Took care of it painlessly. As always 100% efficiency and courtesy. My wife and I are always happy with the speed of service. More

Shania Lindsey found me my dream car in under four hours! She was an absolute gem and made the entire process as easy as possible. Almost makes me want to go back just to see her!! She was an absolute gem and made the entire process as easy as possible. Almost makes me want to go back just to see her!! More

Anthony arena was a great sales person. Made this buy easy and a great experience Made this buy easy and a great experience More

Everyone was very nice and professional that we mer at the dealership. We got a fair price for our ram truck that was only several months old. We did have to pay top dollar for a gently pre owned Tahoe!! the dealership. We got a fair price for our ram truck that was only several months old. We did have to pay top dollar for a gently pre owned Tahoe!! I will say they were very persistent with the sell, but all worked out and they delivered the vehicle to us. More

Very clean established with friendly and accommodating staff. Definitely will use them with future vehicle purchases. staff. Definitely will use them with future vehicle purchases. More

Latavious Hall was was so informative. He knew all the details about the model he was showing. He was the most welcoming sales person I’ve ever had. All in all he did a job well done! He knew all the details about the model he was showing. He was the most welcoming sales person I’ve ever had. All in all he did a job well done! More