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Mall of Georgia MINI
Buford, GA
1,890 Reviews
Mall of Georgia MINI offers the largest selection of New & Pre-Owned MINI's in the state, accompanied by a diverse Pre-Owned Inventory of Luxury Vehicles, Volume Imports and Domestic Trucks & Jeeps! In addition to our amazing inventory, we're a proud part of the Hendrick Automotive Group family, which provides us with access to a nearly 40,000 vehicle network! In other words, if we don't have it, we can get it for you!
Our beautiful 28,000-square-foot facility sits on 9.7 acres, and hosts 17 service bays plus numerous customer amenities including refreshments, a coffee bar, free Wi-Fi, complimentary MINI Service Loaners, and a complimentary shuttle service to the Mall of Georgia and other area attractions and local businesses.
On top of that, we are Georgia's only non-commissioned MINI Sales staff, providing our customers with a professional and no-hassle customer experience! Our job is to help you find the vehicle of your dreams! The cherry on top comes in the way of FREE DELIVERY anywhere in the state of Georgia if you'd rather have us come to you! Call, email or stop by for details! We look forward to working with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:30 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,890 reviews
December 13, 2016
Worst CAR buying experience I would not recommend this dealership to a soul...On Saturday I was scheduled to come and look at a car. ( the car in my opinion is a Niche Car). I de I would not recommend this dealership to a soul...On Saturday I was scheduled to come and look at a car. ( the car in my opinion is a Niche Car). I delayed in getting to the dealership and missed out on the opportunity to purchase the car. The sales person did inform me that the car was sold but asked that I come because he was sure I would find something that I would like and it would be better if I was there in person. ( he was sure his manager would make me a deal.) Facts I live 56 MILES FROM THE DEALERSHIP...I am thinking HE MUST HAVE A GREAT Substitute I was told that there were cars in the back that would be an option (hence one would think he had something in mind) I agreed to come because I too have sold cars in the past. After arriving to the dealership he was with another customer which I was o.k. and was introduced to Alec who stepped into help. We walked the lot looking for cars that I already viewed before coming. (meanwhile I am waiting for the reasoning I drove this far and fought through traffic)Alec took me inside and we looked online.....hmmmm for cars that I could have looked at 56 miles in the comfort of my home. We could have facetime, Video chatted if the face to face was needed to search an online inventory. I was frustrated to say the least. I would have felt better if ANY car was brought from the back and show me something. I agree there may have been cars not online but driving 56miles to look online was ridicilious. I understand that they took in trade ins but to drive so far to look in the back is beyond making sense to me. As a salesperson I would have felt better if an option was presented to me. As management I would have appreciated the acknowledgement of the mistake made. I felt as if I was not valued and it did not make a difference if I purchased or not. My success as a car sales woman in the past was my honesty, integrity and most importantly NOT judging someone. I came to purchase a vehicle and driving that far would TO ME warranted a little more respect and empathy. I am not saying I needed the red car treatment I would just expect that my time and patronage would have been VALUED and RESPECTED. and not just another car shopper. Great Job ALEC for trying to save the team unfortunately your team players failed you tremendously. More
by ANTIMINIBUFORD
Employees Worked With
Alec and Quadel
October 02, 2016
HORRIBLE CUSTOMER SERVICE I absolutely would NOT recommend this dealership. I walked into their showroom SEVEN MONTHS ago and I am still getting harassed with daily phone calls I absolutely would NOT recommend this dealership. I walked into their showroom SEVEN MONTHS ago and I am still getting harassed with daily phone calls! The first salesman called me twice a day, every day, for the first 3 weeks after I left... even after me telling her that I was no longer interested and have purchased elsewhere. I blocked their number and she was still leaving me voicemails. I then reported her to her manager. The manager than called me every day, for a week, trying to persuade me to buy. Now, seven months later, I have a new MINI salesman calling me and leaving voicemails! They do not take NO for an answer. My next step is going to be to go to the police! DO NOT BUY/LEASE WITH MALL OF GA MINI UNLESS YOU WANT TO BE HARASSED! More
by hatemini
Employees Worked With
ALICIA ELLIS
March 19, 2016
The Purchase of Our Mini Cooper My wife and myself went to Mall of Georgia Mini in October and I was totally grateful for the dealer, Mo Kim, and the rest of the crew there. They sho My wife and myself went to Mall of Georgia Mini in October and I was totally grateful for the dealer, Mo Kim, and the rest of the crew there. They shocked me by taking my 2014 BMW X5 as trade for a 2015 Mini Cooper for my wife. She could not drive the X5 because it was too big for her to handle. So, I compromised with myself and allowed the dealership and Mo to give me a great trade-in offer on the BMW. We drove off the lot with the car the same afternoon. The trade in amount payed for the Mini Cooper and I got some cash back to buy a used vehicle to ride around town on the weekends(AKA: a 'grocery getter'. My wife drives the guts out of this car. I can't get her away from it. It really does fit her like a glove. I also love the coffee there.....:) I recommend going to Mall of GA Mini. They are the best. Thank you Mo Kim. More
by Al
Employees Worked With
MO KIM
February 11, 2016
Best buying experience ever We first visited Mall of Georgia MINI and met Alicia Ellis in July when they first opened. We were really not ready to buy then. Alicia reached out We first visited Mall of Georgia MINI and met Alicia Ellis in July when they first opened. We were really not ready to buy then. Alicia reached out to us recently and we returned and purchased our 2016 MINI Hardtop. Alicia was just the best - it was like buying a car from a friend. Matt Moley was fun and helpful, and Milton Meeks in Finance took the time to work up two deals and show us where we would get the most bang for our buck. We would most definitely return the Mall of GA MINI and look forward to enjoying our new MINI. More
by MINI Newbee
February 05, 2016
Ask for Alec and Matt Alec Healy and Matt Moley were the best. I have bought many cars but never have enjoyed the experience as much as I did here. We had the best test dri Alec Healy and Matt Moley were the best. I have bought many cars but never have enjoyed the experience as much as I did here. We had the best test drive EVER. Come see these guys. Nicole Bruce in finance was also a pleasure to work with and sweet as can be. More
by Dionawicks
Employees Worked With
Alec Healy
February 02, 2016
Awesome service The Mall of GA Mini dealership is so wonderful my husband and I have bought 2 different Mini's from there in 3 months. My husband traded in one Mini f The Mall of GA Mini dealership is so wonderful my husband and I have bought 2 different Mini's from there in 3 months. My husband traded in one Mini for another and I traded in my Jeep for a Mini. The service by everyone from sales associates to service technicians is calm and laid back, all the while enthusiastic about Mini's and helping you find the right Mini for you, or helping you improve the Mini you already own. My sales associate was Alicia and she never pressured or pushed me to purchase a Mini outside of my price range. She was awesome! Armon helped us finance the Mini I wanted in the price range I could afford. More
by New Mini Lover
Employees Worked With
ARMON TURNER, ALICIA ELLIS
February 01, 2016
Best First Experience Ever This was my very first car buying experience, I am now a proud mini owner. I had such a great experience from the beginning to the car delivery. I had This was my very first car buying experience, I am now a proud mini owner. I had such a great experience from the beginning to the car delivery. I had the pleasure to work with Armon in which he went above and beyond to get me into my dream car. Very easy and painless process , this will be my go to dealership in the future as well. Thank you Mall of Georgia Mini! More
by Nicole
Employees Worked With
ARMON TURNER
February 01, 2016
Best MINI experience ever! I loved my car buying experience at Mall of GA. It was quick and easy and I tell everyone about it. Donna is always a smiling face when you walk in I loved my car buying experience at Mall of GA. It was quick and easy and I tell everyone about it. Donna is always a smiling face when you walk in the door and it is so refreshing to know that someone cares that you are there. A great team and Donna Lee is someone you want talking with customers. Also have had a great experience with the service department as well. More
by MiniJoplin
Employees Worked With
DONNA LEE
February 01, 2016
Outstanding people and dealership This is by far the best dealership I have ever dealt with. Everyone in the dealership is friendly and easy to talk with. The dealership is clean and t This is by far the best dealership I have ever dealt with. Everyone in the dealership is friendly and easy to talk with. The dealership is clean and the cars are displayed well. I have purchased 2 Minis from this dealership and have enjoyed the experience each time. My salesperson, Eric Miller, is a great person and easy to talk with. I tell everyone that asks about my car, to go to this dealership. Bonnie Scott More
by Bonnie49
January 30, 2016
Fantastic Service I've had both my Countryman and 1st gen MCS convertible in for service and I won't go anywhere else and I drive 2 hours to have them work on my cars. I've had both my Countryman and 1st gen MCS convertible in for service and I won't go anywhere else and I drive 2 hours to have them work on my cars. Love how they treated my car as their own and fixed everything first time. Every time I go in I feel like family. Thanks Brsnt, Todd, Tom and the whole gang!! More
by CCNDYGO
Employees Worked With
Tom, Brant, Todd, Milton, the whole gang!, KATHY ANGUS
