Mall of Georgia Ford - Service Center

Everything went well, didn't fill washer fluid, but other than that it was fine. than that it was fine. More

These folks are great. They are always thorough. Makes me feel safe & confident on the road. They are always thorough. Makes me feel safe & confident on the road. More

Professional and concise. They took care of my vehicle and made the experience very easy. They took care of my vehicle and made the experience very easy. More

The service performed was done correctly and I am happy with that. However, it went from a one to two day job to taking over a week due to unforeseen delays. And I am cognizant things happen, but it’s the with that. However, it went from a one to two day job to taking over a week due to unforeseen delays. And I am cognizant things happen, but it’s the fact I was told they had a singular person able to fix my issue (engine oil pan gasket) that doesn’t make sense. Only one person can fix this issue at a time? Odd. It was an inconvenience to not have a vehicle for a week and when asked about a loaner, none were available and I was told I could be put on a waiting list. As I said before, the service to my vehicle so far has been satisfactory, but the customer service is why this is a 3 star rating. I’m not asking for handouts but it would’ve been a nice gesture to comp some of the labor when that was $1,500 of the $2,000 repair. More

Great service in service department and great service with the cashiers helping with lyft service. with the cashiers helping with lyft service. More

The rep rarely listern to messages or returned call. It was very hard to get updates It was very hard to get updates More

Efficient expert service. Great advice after inspection by the service advisor. Definitely a place to return for my next service. Great advice after inspection by the service advisor. Definitely a place to return for my next service. More

Alan and Donnie accommodated my tight schedule and diagnosed the problem very quickly and scheduled a follow up visit. Thank you both! diagnosed the problem very quickly and scheduled a follow up visit. Thank you both! More

I have been bringing my vehicles to get service since 2011 and trust the work that gets done. 2011 and trust the work that gets done. More