Back

Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,156 Reviews

2,156 Reviews of Mall of Georgia Ford - Service Center

Sort by
April 24, 2023

I love the service department at Mall of Ga Ford. I am a career traveling salesman. I have driven over 1 million miles. I always have vehicles serviced at dealerships. This is the finest service depa More

by Early bird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Apr 24, 2023 -

Mall of Georgia Ford responded

Thank you for your five-star review!

April 23, 2023

Had an oil change and tire rotation , just moved to Georgia about a year ago, finally accumulated enough miles to require an oil change. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James, Matt Knuckles
Apr 24, 2023 -

Mall of Georgia Ford responded

Thank you for your five-star review!

April 23, 2023

A great place to diagnose car problems. Customers can relax and let the experts do the repairs in a healthy, entertaining environment. More

by bagoblitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Apr 24, 2023 -

Mall of Georgia Ford responded

Thank you for your five-star review!

April 22, 2023

No issues with the service. They are relentless about getting you to review them tho. More

by ATLANTALARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Tyler
Apr 24, 2023 -

Mall of Georgia Ford responded

Thank you for your five-star review!

April 21, 2023

The check engine light is continuously coming on my new Ford truck signaling a problem with the evaporative fuel system. Instead of fixing the issue they reset the light and told me there is not a problem. More

by Bowb4myfeet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian James, Matt Knuckles, Cason Stewart, Benjamin Jones, Matthew Tyler
Apr 24, 2023 -

Mall of Georgia Ford responded

Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. At your earliest convenience, please contact Drago Teodor at dteodor@mogf.com.

April 21, 2023

Ford provided my husband with transportation back to our home. Tyler explained the process, we received prompt communication about the additional vehicle needs, answered all questions. More

by DEDDRICKMILLER@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 24, 2023 -

Mall of Georgia Ford responded

Thank you for your five-star review!

April 19, 2023

Very good service. Did all requested and took care of few additional issues. Very satisfied. More

by BATENMANRICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
Apr 24, 2023 -

Mall of Georgia Ford responded

Thank you for your positive review!

April 18, 2023

Professional service great atmosphere friendly and knowledgeable service writers clean waiting area quick service they treat the vehicle like their own I’ll More

by SHANE515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
Apr 24, 2023 -

Mall of Georgia Ford responded

Thank you for your positive review!

April 17, 2023

they are not serious. . They deny obvious problems so as not to cover the warranty. More

by sabigarnier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Tyler
Apr 24, 2023 -

Mall of Georgia Ford responded

We're disappointed to hear about you experience during your visit. We would be happy to address your concerns directly. At your earliest convenience, please contact Drago Teodor at dteodor@mogf.com.

April 16, 2023

Great service. Fast oil change. Could not ask for more. Great parts department thank you More

by SDENNIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James, Matt Knuckles, Cason Stewart, Benjamin Jones, Matthew Tyler
Apr 24, 2023 -

Mall of Georgia Ford responded

Thank you for the positive review!

...
76
...